Shopping at Chico's in South Carolina: What to Know Before You Go
What Chico's offers and where to find it
Chico's is a women's clothing retailer that specializes in casual wear, workwear, and travel clothing in natural fabrics. The chain carries sizes 0–3 (which translates roughly to XS–XL in standard sizing) and focuses on comfortable, washable pieces designed for everyday wear. Chico's also sells jewelry, scarves, and accessories that coordinate with their clothing line.
In South Carolina, Chico's has locations in several shopping centers across the state. You'll find stores in Charleston, Columbia, Greenville, and Myrtle Beach, typically in upscale malls and outdoor shopping districts. The easiest way to locate your nearest store is through the Chico's website store locator, which shows hours, phone numbers, and directions.
Key Takeaways
- Chico's sizes run 0–3 and fit differently than standard women's sizing, so trying items on in-store before buying online is worth the trip.
- The brand emphasizes natural, washable fabrics like cotton, linen, and rayon rather than synthetics, which affects both price and care.
- Chico's runs frequent sales and promotions, particularly during seasonal transitions and holiday periods, so timing your purchase can lower costs significantly.
- The store's return policy allows returns within 60 days with a receipt, or within 30 days without one, making it relatively forgiving for online orders.
- Chico's FAS (Frequent Shopper) rewards program tracks purchases and offers members early access to sales and exclusive discounts.
Understanding Chico's sizing and fit
Chico's uses its own sizing system rather than standard women's sizes, which confuses many first-time shoppers. A Chico's size 1 is roughly equivalent to a standard size 8–10, a size 2 to a 12–14, and a size 3 to a 16–18. However, the fit varies by style and fabric, so two size 1 items from different collections may fit differently on the same person.
The brand's clothing is cut generously through the torso and hips, with an emphasis on comfort over a fitted silhouette. If you typically wear petite sizing or have a smaller frame, Chico's size 0 exists but is limited in selection. If you shop online, Chico's offers free returns on orders placed through their website, so ordering multiple sizes to try at home is a practical strategy.
Fabric and care considerations
Chico's prioritizes natural fibers—cotton, linen, rayon, and blends—over polyester and synthetic materials. This choice makes pieces breathable and comfortable in South Carolina's humid climate, but it also means most items require hand washing or gentle machine cycles. Many Chico's pieces are machine washable on delicate settings, though some linen and specialty items call for hand washing.
The brand's emphasis on natural fabrics also affects pricing. Chico's clothing costs more than fast-fashion retailers but less than high-end designer lines. A basic cotton top typically runs $50–$80 before sales, and pants range from $70–$110. Because the fabrics are durable and the construction is solid, pieces often hold up well over multiple seasons if cared for properly.
Sales, promotions, and the rewards program
Chico's runs sales regularly, with the deepest discounts during end-of-season clearance (typically late January and late July). The store also offers percentage-off promotions during holiday weekends and back-to-school periods. Email subscribers and rewards members receive early notice of these sales, sometimes with an extra 10–15% off on top of the advertised discount.
The Chico's FAS (Frequent Shopper) program is free to join and tracks your purchases both in-store and online. Members earn points on every dollar spent, which convert to rewards certificates you can redeem for discounts. The program also gives members early access to sales, exclusive in-store events, and birthday month specials. Signing up at the register or online takes less than five minutes.
Shopping in-store versus online
Chico's South Carolina locations are staffed with associates trained to help with sizing and styling. If you're new to the brand or unsure about your size, shopping in-store first gives you a chance to try pieces on and get personalized recommendations. The stores are typically calm and unhurried compared to department stores, making the experience less overwhelming.
Online shopping through Chico's website offers a wider selection than most physical stores carry, particularly in less common sizes or colors. Shipping is free on orders over $50, and returns are free within 60 days with a receipt. If you know your size and style preferences, ordering online and returning items that don't work is often faster than driving to a store.
What to expect in terms of style and occasion
Chico's designs pieces for everyday wear, professional settings, and casual travel. You'll find button-front shirts, pull-on pants, simple sweaters, and layering pieces in neutral colors (black, white, navy, tan, olive) and seasonal patterns. The aesthetic is classic and conservative rather than trendy, which means pieces don't feel dated quickly but also won't appeal to shoppers seeking bold, fashion-forward styles.
The brand also carries a substantial jewelry and accessory section, with scarves, necklaces, bracelets, and belts designed to coordinate with their clothing. These pieces are often where Chico's adds color and personality to an outfit. Accessories are typically priced lower than clothing and make good gifts or ways to refresh existing pieces without buying new tops or bottoms.
Return policy and customer service
Chico's allows returns within 60 days of purchase if you have a receipt, or within 30 days without one. Items must be unworn and unwashed with tags attached. Clearance items and final-sale pieces cannot be returned, so check the tag before buying. Returns can be made in-store or by mail, and refunds are issued to the original payment method.
If you have questions about sizing, fabric care, or styling, Chico's customer service can be reached by phone or through their website. In-store associates are also generally knowledgeable and willing to help with returns or exchanges on the spot.
Frequently Asked Questions
Is Chico's sizing the same across all their stores in South Carolina?
Yes, Chico's uses the same sizing system (0–3) across all locations and online. However, individual stores may have different inventory, so a size 1 item available in Charleston might not be in stock in Greenville. Calling ahead or checking the website can tell you whether a specific item is available at your nearest location.
Can I return items bought in-store to a different Chico's location?
Yes, Chico's allows returns at any of their locations nationwide. Bring your receipt and the unworn, unwashed item with tags attached. If you don't have a receipt, returns are still accepted within 30 days with a valid ID.
Do Chico's fabrics shrink in the wash?
Natural fabrics like cotton and linen can shrink if washed in hot water or dried on high heat. Chico's recommends washing most pieces in cold water on a gentle cycle and air-drying or using low heat. Following care label instructions helps prevent shrinkage and extends the life of the garment.
What's the difference between Chico's and White House Black Market, another brand in the same company?
Both brands are owned by Chico's FAS, Inc., but they target different aesthetics. Chico's focuses on casual, comfortable everyday wear in natural fabrics and neutral colors. White House Black Market emphasizes more tailored, contemporary styles and carries a wider range of black and jewel-tone pieces. Sizing and price points are similar, so the choice comes down to personal style preference.
Does Chico's offer alterations?
Some Chico's locations offer basic alterations like hemming or taking in seams, though availability varies by store. Call your local Chico's to ask whether alterations are available and what the cost and turnaround time are. Many customers find that Chico's generous sizing means alterations aren't necessary, but the option exists if you need it.