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What to Know About DSW Designer Shoe Warehouse in South Carolina

By Constance Obi · Culture & Recreation Writer

DSW is a national chain selling brand-name shoes at discounted prices

DSW Designer Shoe Warehouse carries shoes, boots, sandals, and accessories from brands like Nike, Coach, Clarks, and Naturalizer at prices lower than department stores. The chain operates several locations across South Carolina, including stores in Columbia, Charleston, and Greenville. You can browse in person, order online for delivery, or use their in-store pickup option if you order ahead.

The store focuses on volume and turnover rather than luxury positioning—you'll find current-season styles alongside clearance inventory. DSW also runs a loyalty program called VIP that tracks purchases and offers members early access to sales and birthday discounts. The program is free to join at checkout or online.

Key Takeaways

  • DSW locations in South Carolina include stores in Columbia, Charleston, and Greenville, with hours typically 10 a.m. to 9 p.m. on weekdays and slightly shorter hours on weekends.
  • The store stocks mainstream brands like Nike, Adidas, Coach, and Clarks across casual, professional, and athletic categories, with prices generally 10 to 30 percent below department store pricing.
  • DSW's VIP loyalty program is free and tracks your purchases to offer member-only discounts, early sale access, and birthday rewards.
  • You can order online and pick up in store within one to two business days, or have shoes shipped to your home with standard or expedited options.

Finding a DSW location near you

DSW operates stores in Columbia (Columbiana Centre), Charleston (The Citadel Mall), and Greenville (The Shops at Greenridge). You can find current addresses, phone numbers, and hours on the DSW website by using their store locator tool. Hours vary slightly by location but generally run 10 a.m. to 9 p.m. Monday through Saturday and 12 p.m. to 6 p.m. on Sunday.

If you live outside these three cities, the nearest DSW may be in a neighboring state. The online store ships to South Carolina addresses, so ordering from home is an option if no physical location is convenient. Shipping typically takes five to seven business days for standard delivery.

What brands and styles you'll find

DSW carries athletic shoes from Nike, Adidas, and New Balance; casual and dress shoes from Clarks, Naturalizer, and Cole Haan; and designer-adjacent brands like Coach and Calvin Klein at lower prices than you'd pay at specialty retailers. The selection includes men's, women's, and children's shoes across casual, professional, and athletic categories. Boots, sandals, and specialty footwear rotate with the season.

Inventory changes frequently because DSW buys overstock and closeout merchandise from other retailers. This means you might find last season's styles at steep discounts, but it also means popular sizes and colors sell out quickly. Checking the website or calling ahead if you're looking for something specific can save a trip.

How pricing and sales work

DSW's base prices are typically 10 to 30 percent lower than department stores for the same brands. The store runs ongoing clearance sections both in-store and online, where shoes marked down once or twice already may drop further. End-of-season sales (usually January and July) offer the deepest discounts, though selection narrows as inventory clears.

VIP members receive additional discounts on top of sale prices and get notified of member-only events. The program tracks your spending and occasionally sends personalized coupons. Joining is free and happens at checkout or through the DSW website or mobile app.

Shopping online versus in-store

In-store shopping lets you try shoes on immediately and walk out the same day. Staff can help you find your size and suggest alternatives if your first choice is out of stock. The downside is that not every shoe available online is stocked in every physical location.

Online ordering through the DSW website or app offers a wider selection and the option to compare prices and read customer reviews before buying. You can choose standard shipping (five to seven business days) or expedited delivery. In-store pickup is available at most locations within one to two business days if you want to avoid shipping costs or wait times. Returns and exchanges are handled at any DSW location, whether you bought in-store or online.

Return and exchange policy

DSW allows returns and exchanges within 60 days of purchase with a receipt. Shoes must be unworn and in original condition with the box. If you bought online, you can return items by mail using a prepaid shipping label or take them to a physical store. Refunds are issued to your original payment method within five to seven business days after the return is processed.

Exchanges for a different size or style can happen in-store immediately or by mail if you're returning an online purchase. Clearance and final-sale items are typically non-returnable, so check the tag or product description before checkout.

Frequently Asked Questions

Can I return shoes I bought online to a DSW store?

Yes. Bring the shoes in original condition with the box and your receipt or order confirmation to any DSW location. Staff will process the return and issue a refund to your original payment method within five to seven business days. You do not need to return items by mail unless you prefer to.

Does DSW price-match other retailers?

DSW does not officially price-match, but prices are already competitive with most retailers. If you find a lower price elsewhere, it's worth asking a manager in-store whether they can adjust, though there's no may provide. Online prices sometimes differ from in-store prices, so checking both before you buy can help you find the best deal.

What is the VIP program and how do I join?

VIP is DSW's free loyalty program that tracks your purchases and offers members discounts, early access to sales, and birthday rewards. You can join at checkout in-store, on the DSW website, or through their mobile app. There are no membership fees or required spending levels.

How long does in-store pickup take?

In-store pickup typically takes one to two business days after you place your online order. You'll receive an email notification when your order is ready. Pickup is free, and you can collect your shoes during regular store hours at the location you selected.

Are clearance and sale shoes returnable?

Most clearance and final-sale items are non-returnable, though the policy can vary. Check the product tag or description before you buy to confirm the return policy for that specific shoe. Regular-priced items are returnable within 60 days in original condition.