What Totality Solutions Offers for Home and Business Security
Totality Solutions is a security company serving South Carolina with monitored alarm systems, video surveillance, and access control
Totality Solutions operates as a regional security provider based in South Carolina, offering monitored alarm systems, closed-circuit video surveillance, and access control systems for residential and commercial properties. The company handles system installation, monitoring, and maintenance through its own staff rather than through third-party contractors in most cases.
If you are comparing security system providers in South Carolina, Totality Solutions is one option among several. The company's service area covers much of the state, though coverage varies by region. Before signing a contract, you should understand what each provider offers, what monitoring costs, what equipment they install, and what happens if you need to cancel or relocate.
Key Takeaways
- Totality Solutions installs and monitors alarm systems, video cameras, and access control systems for homes and businesses across South Carolina.
- The company uses its own technicians for installation and service rather than subcontracting most work, which can affect response time and consistency.
- Monitoring fees, equipment costs, and contract terms vary depending on the system type and your location within South Carolina.
- You should ask about cancellation policies, equipment ownership, and what happens to your system if you move before you commit to a contract.
Alarm Systems and 24/7 Monitoring
Totality Solutions offers monitored alarm systems that send alerts to a central station when a sensor is triggered. A monitoring center operator can then contact you, dispatch police, or take other action depending on your system settings and what the alarm detected. Monitored systems typically cost more than unmonitored ones, but they provide response even when you are away or asleep.
The company serves both residential customers protecting homes and commercial customers protecting offices, retail spaces, warehouses, and other business properties. Residential systems often focus on door and window sensors, motion detectors, and panic buttons. Commercial systems may include more complex configurations with multiple zones, delayed entry options, and integration with other building systems.
Monthly monitoring fees are not published on the company website, so you will need to contact Totality Solutions directly for a quote. Costs depend on the type of system, the number of sensors, your location, and the monitoring package you choose. Some providers offer lower rates if you sign a longer contract, while others charge month-to-month rates that are higher.
Video Surveillance and Camera Systems
Totality Solutions installs closed-circuit video systems that record activity on your property. These systems range from a few cameras covering entry points to comprehensive installations with dozens of cameras, cloud storage, and remote viewing through a mobile app. Video systems can be monitored live or reviewed after an incident occurs.
The company can integrate video with alarm systems so that when a sensor is triggered, the monitoring center can pull up video footage from nearby cameras. This combination helps verify whether an alarm is a genuine intrusion or a false trigger, which can reduce unnecessary police dispatch and false alarm fees in some jurisdictions.
Video system costs depend on the number of cameras, the resolution and type of cameras, storage capacity, and whether you want cloud backup or local storage. Installation typically requires running cable through walls or ceilings, which can be more or less disruptive depending on your building's construction and the camera locations you choose.
Access Control Systems for Businesses
For commercial properties, Totality Solutions offers access control systems that use keycards, keypads, or biometric readers to restrict who can enter certain areas and when. These systems create a log of every entry and exit, which is useful for security audits, investigating incidents, and managing employee schedules.
Access control can be integrated with alarm systems so that an unauthorized entry attempt triggers an alert. The system can also be programmed to lock doors automatically during business hours, after hours, or in response to an alarm event. For businesses with multiple locations or complex access needs, this integration can simplify management and improve security.
Implementation requires installing readers at doors, running wiring, and setting up a control panel and software. Totality Solutions handles the design, installation, and ongoing support, though you should ask whether the company can integrate with existing door hardware or whether new doors and frames are required.
Installation and Service by Company Technicians
Totality Solutions employs its own installation and service technicians rather than relying on subcontractors for most work. This approach can mean faster scheduling, more consistent quality, and easier communication when you need repairs or changes. It can also mean higher labor costs are built into the company's pricing.
When you contact the company for a quote, ask how long installation typically takes, whether the technician will run wiring through walls or along baseboards, and what preparation you need to do before the appointment. Installation for a basic residential system might take a few hours, while a commercial system with multiple zones and cameras can take days.
After installation, Totality Solutions provides ongoing maintenance and support. This includes responding to service calls if equipment fails, updating software, testing the system regularly, and helping you troubleshoot issues. Some maintenance is included in your monitoring contract, while other services may be billed separately.
Service Area and Availability in South Carolina
Totality Solutions serves customers across South Carolina, but coverage and response times vary by region. The company is based in the state and maintains local technician teams, which generally means faster service than companies based out of state. However, you should confirm that your specific address is within the service area before you commit to a contract.
If you are in a rural area or far from the company's main service centers, installation may take longer to schedule and service calls may have longer response times. Ask the company directly whether they service your address and what the typical wait time is for a technician visit in your area.
Contract Terms and Cancellation Policies
Security system contracts typically require a commitment of one to three years, with monthly monitoring fees due throughout the contract period. Before you sign, you should understand what happens if you want to cancel early, move to a new address, or switch to a different provider.
Some contracts include early termination fees, which can range from a few hundred dollars to the full remaining balance of your contract. Others allow you to transfer your system to a new address within the service area. A few providers offer month-to-month monitoring without a long-term contract, though monthly rates are usually higher than discounted rates for longer commitments.
Ask Totality Solutions whether equipment remains your property after the contract ends, whether you can remove cameras and sensors if you move, and whether the company will help transfer your system to a new location. These details matter if you think you might relocate or change providers within a few years.
Comparing Totality Solutions to Other South Carolina Providers
South Carolina has several security system providers, including national companies like ADT and Vivint, regional providers like Totality Solutions, and local independent installers. Each has different strengths: national companies offer brand recognition and extensive service networks, regional companies often have faster local response, and independent installers may offer more customization and lower costs for simple systems.
When comparing providers, get quotes from at least two or three companies that serve your area. Ask each one the same questions about equipment, monitoring fees, installation costs, contract terms, and cancellation policies. The cheapest option is not always the best if it means slower service, less reliable monitoring, or a contract you cannot exit if you need to move.
Read reviews from other South Carolina customers on Google, the Better Business Bureau, and local community forums. Pay attention to comments about installation quality, how quickly the monitoring center responds to alarms, and how easy it is to reach customer service when you have a problem.
Frequently Asked Questions
Does Totality Solutions service my address in South Carolina?
The company serves much of South Carolina, but coverage varies by region. Contact Totality Solutions directly with your address to confirm they service your location and to learn about typical installation wait times and service response times in your area.
What happens to my system if I move to a different house?
This depends on your contract and whether your new address is within Totality Solutions' service area. Some contracts allow you to transfer equipment to a new location; others charge a transfer fee or require you to purchase a new system. Ask about this before you sign.
Can I view my security cameras from my phone?
Many modern security systems include mobile apps that let you watch live video and receive alerts on your smartphone. Ask Totality Solutions whether their systems support remote viewing and what app or platform they use. Some systems require a separate subscription for cloud storage or mobile access.
What is the difference between monitored and unmonitored alarms?
A monitored alarm sends signals to a professional monitoring center that can contact you and dispatch emergency services. An unmonitored alarm only sounds a siren on your property. Monitored systems cost more but provide response even when you are away. Totality Solutions offers monitored systems.
How much does a security system cost?
Costs vary widely depending on the type of system, number of sensors and cameras, your location, and the monitoring package. Equipment might range from a few hundred dollars for a basic system to several thousand for a comprehensive installation. Monthly monitoring fees vary by provider and contract length. Contact Totality Solutions for a quote based on your specific needs.