What Blueline Crime Solutions Offers for Home and Business Security

Blueline Crime Solutions is a South Carolina-based security company that installs and monitors alarm systems for residential and commercial properties

Blueline Crime Solutions operates throughout South Carolina, providing monitored alarm systems, video surveillance, and access control for homes and businesses. The company handles both the installation of equipment and the 24/7 monitoring service that alerts authorities when an alarm is triggered. Unlike some national chains, Blueline is locally owned and staffed, which means you work with people familiar with South Carolina neighborhoods and local law enforcement response times.

The company serves customers across the state, from Charleston to the Upstate, and handles everything from initial system design through ongoing monitoring and maintenance. Their monitoring center operates around the clock, meaning someone is watching your system whether it's 2 p.m. on a Tuesday or 3 a.m. on a Sunday.

Key Takeaways

• Blueline Crime Solutions is a locally owned South Carolina company that installs alarm systems and provides 24/7 professional monitoring.
• The company serves both residential customers and businesses, with systems that typically include door and window sensors, motion detectors, and video cameras.
• You can contact Blueline directly for a consultation and quote; the company will assess your property and recommend a system based on your specific layout and security needs.
• Monitoring service is ongoing and requires a monthly contract, with the monitoring center contacting emergency services if your alarm is triggered.

Types of Systems Blueline Installs

Blueline's systems typically combine multiple layers of protection. A standard residential installation usually includes door and window sensors on main entry points, motion detectors inside the home, a control panel where you arm and disarm the system, and a keypad or mobile app for remote access. Many customers also add video cameras, which record continuously or when motion is detected and can be viewed from a smartphone.

Commercial systems are more complex and often include access control—meaning keycard or code entry instead of traditional locks—along with more extensive camera coverage and specialized sensors for different areas like storage rooms or server closets. Blueline designs each system around the specific layout and vulnerabilities of the building.

How Monitoring Works

When your alarm is triggered, the signal goes directly to Blueline's monitoring center in South Carolina. A trained operator receives the alert and follows a protocol: they attempt to contact you using the phone number on file, verify that an actual emergency is occurring, and then dispatch local police or fire services if needed. This happens within minutes, not hours.

The monitoring service requires a monthly contract. You pay a recurring fee—the exact amount depends on the type and size of your system—and in return, Blueline maintains the monitoring center, keeps the connection to your system active, and responds to alarms 24/7. If you cancel the contract, the system still works as a local alarm (it will sound and alert you), but no one at a monitoring center will be watching it or calling for help.

Getting a Quote and Installation

The first step is to contact Blueline directly for a consultation. A representative will visit your property—or discuss your needs over the phone if you prefer—and walk through your home or business to identify entry points, assess lighting, check for blind spots on cameras, and understand your specific concerns. This consultation is how they determine what type and size of system makes sense for your situation.

After the consultation, Blueline provides a quote that includes the equipment cost, installation cost, and the monthly monitoring fee. Installation typically happens within a week or two of signing a contract, and a technician will spend several hours running wiring, mounting sensors and cameras, and testing everything before you take over the system.

Mobile App and Remote Access

Most Blueline systems come with a mobile app that lets you arm and disarm your system from anywhere, receive alerts when doors or windows open, and view live video from your cameras. You can check on your home while you're at work or traveling, and you'll get a notification on your phone if motion is detected when the system is armed.

The app also shows you the status of each sensor—whether doors are open or closed, whether motion has been detected recently—so you can troubleshoot issues without calling Blueline. If you forget to arm the system before leaving, you can do it from the app instead of driving back home.

Maintenance and Support

Blueline provides ongoing technical support for customers with active monitoring contracts. If a sensor stops working, a camera goes offline, or you have questions about how to use the system, you can call their customer service line. Many issues can be resolved over the phone, but if equipment needs to be replaced or repaired, Blueline will send a technician to your property.

The company also performs regular system checks to make sure everything is communicating properly with the monitoring center. These checks happen automatically and alert Blueline if there's a problem—like a sensor battery running low or a camera losing connection—so they can contact you before an actual emergency occurs.

Frequently Asked Questions

What happens if my internet goes down?

Blueline systems use a cellular backup connection, so the monitoring center can still receive signals from your alarm even if your home internet is out. The system will alert you that internet is down, but you remain protected and monitored.

Can I take the system with me if I move?

Some equipment can be transferred to a new property, though it depends on the type of system and the new location's layout. Contact Blueline about your specific situation; they can often relocate cameras and sensors, though rewiring may be necessary.

Do I need a long-term contract?

Blueline typically requires a monitoring contract, though the length and terms vary. Ask about current contract options when you request a quote—some companies offer shorter initial terms or month-to-month plans after an initial period.

What if I want to cancel monitoring but keep the system?

You can cancel the monitoring service at any time, though you may owe an early termination fee depending on your contract. After cancellation, the system will still function locally—the alarm will sound and you'll receive app notifications—but no monitoring center will be watching it.

How long does installation take?

A typical residential installation takes three to five hours, depending on the size of the home and the complexity of the system. Commercial installations can take longer. Blueline will give you a time estimate during your consultation.