Ferguson Plumbing Supply: What to Know Before You Shop

Ferguson is a national plumbing distributor with locations across South Carolina

Ferguson Plumbing Supply operates as a wholesale distributor rather than a retail store—it sells primarily to licensed plumbers, contractors, and builders rather than directly to homeowners. The company stocks fixtures, fittings, valves, water heaters, and tools at multiple South Carolina locations, and you can order online for pickup or delivery. If you're a homeowner looking to buy plumbing supplies for a DIY project, you can shop at Ferguson, but you'll find the selection and pricing structured around professional contractors.

Ferguson has been in business since 1953 and is now part of Wolseley plc, a major international distributor. The company operates showrooms in several South Carolina cities where you can see products in person, ask questions, and place orders. They also offer delivery services for larger orders and maintain accounts for regular customers.

Key Takeaways

• Ferguson sells to both professionals and homeowners, but inventory and pricing reflect their primary market of licensed plumbers and contractors.
• You can visit a physical showroom to browse products, order online for pickup, or arrange delivery depending on your location and order size.
• Ferguson carries major brands like Kohler, Moen, Delta, and Watts, along with their own private-label products.
• Having a contractor account can offer volume discounts and account management services, though you don't need one to make a single purchase.

Finding a Ferguson location near you

Ferguson operates showrooms in Columbia, Charleston, Greenville, and several other South Carolina cities. You can find the nearest location and hours on Ferguson's website by entering your zip code. Each showroom stocks different inventory levels depending on the size of the location and local demand, so calling ahead before a visit can save you a trip if you're looking for something specific.

The company also serves customers who cannot visit in person through online ordering and delivery. Delivery availability depends on your address and order size, so check the website or call your local showroom for details on shipping costs and timing.

What Ferguson carries and how pricing works

Ferguson stocks fixtures for kitchens and bathrooms, water heaters (gas and electric), supply lines, valves, fittings, PVC and copper pipe, tools, and safety equipment. They carry established brands like Kohler, Moen, Delta, Toto, and Watts, as well as Ferguson's own house brands, which are typically lower in price. The range of products available means you can often find multiple options at different price points for the same application.

Pricing at Ferguson reflects their wholesale model. A homeowner buying a single faucet will pay more per unit than a contractor buying ten, and contractors with established accounts may receive additional discounts. Ferguson publishes a price list, but prices can vary by location and change over time. Asking for a quote on specific items before committing to a purchase is standard practice.

Opening a contractor account versus shopping as a walk-in customer

You do not need an account to buy from Ferguson—you can walk in or order online and pay at the time of purchase. However, contractors and builders often open accounts to receive volume discounts, net payment terms (paying later rather than at the register), and dedicated account management. Account holders can also place standing orders and may receive priority on special orders.

If you're a licensed plumber or contractor considering an account, Ferguson's sales staff can explain the terms and any minimum purchase requirements. For homeowners making occasional purchases, a walk-in transaction is usually simpler and faster.

Ordering online and pickup or delivery options

Ferguson's website allows you to search inventory, check prices, and place orders for pickup at your nearest location or for delivery. Online ordering can be faster than visiting in person if you know exactly what you need, and you can often see real-time stock levels before you order. Pickup is typically available within one to two business days at most locations.

Delivery is available for larger orders, though fees and timing vary by location and distance. Some showrooms offer same-day or next-day delivery for orders placed before a certain time. Calling your local Ferguson showroom directly can give you the most accurate information about delivery options and costs for your specific address.

When to call ahead versus walking in

If you're looking for a common item like a standard faucet or supply line, walking in during business hours usually works fine. If you need something specific, hard to find, or in a large quantity, calling ahead lets the staff locate it, set it aside, and have it ready when you arrive. This is especially useful if you're traveling from another part of the state or if the item requires a special order.

For large orders or contractor accounts, speaking directly with a sales representative by phone or email is the best approach. They can discuss pricing, delivery, and any custom needs before you commit to a purchase.

Frequently Asked Questions

Can I buy from Ferguson if I'm not a licensed plumber?

Yes. Ferguson sells to homeowners, DIYers, and anyone else, not just licensed professionals. You'll pay walk-in or retail pricing rather than contractor pricing, but you can purchase whatever you need without a license or account.

Does Ferguson sell to homeowners at the same price as contractors?

No. Contractors with established accounts typically receive volume discounts and better pricing than walk-in customers. A single homeowner buying one item will pay more per unit than a contractor buying in bulk, which is standard in the wholesale plumbing supply business.

What brands does Ferguson carry?

Ferguson stocks major national brands including Kohler, Moen, Delta, Toto, Watts, and others, along with Ferguson's own private-label products. Specific brands and models vary by location, so checking the website or calling ahead is the best way to confirm availability of a particular item.

Can I return items I've purchased from Ferguson?

Ferguson has a return policy, but terms vary by product type and whether the item has been opened or used. Contact your local showroom or check your receipt for specific details on returns and exchanges for items you've purchased.

How long does delivery take?

Delivery timing depends on your location, order size, and current demand. Some locations offer same-day or next-day delivery for orders placed before a certain time, while others may take several days. Call your nearest Ferguson showroom to ask about delivery options and timing for your address.