Poole's Moving & Storage: What to Know Before You Hire Them

Who Poole's Moving & Storage is and what they do

Poole's Moving & Storage is a moving company based in South Carolina that handles residential and commercial relocations within the state and beyond. They offer packing, loading, transport, and storage services for people moving homes or businesses. The company has been operating in South Carolina for decades and maintains a physical location where you can meet with staff to discuss your move.

Unlike national chains that operate through franchises or third-party contractors, Poole's is a locally owned operation. This means the people you speak with during your initial consultation are often the same crew or their direct colleagues who will handle your move. That direct relationship can matter when something goes wrong or when you need to make last-minute changes.

Key Takeaways

• Poole's Moving & Storage is a South Carolina-based company offering packing, loading, transport, and storage services for residential and commercial moves.
• You can visit their physical location to meet staff and discuss your move in person before committing to a contract.
• Storage is available if you need to keep belongings somewhere between moves or while you're settling into a new home.
• Getting a quote typically involves describing your move details or having an in-person estimate, which helps determine your final cost.
• Local movers often charge by the hour or provide flat rates depending on the job size and distance.

How to contact Poole's and get a moving estimate

To reach Poole's Moving & Storage, you can visit their office in person or contact them by phone. An in-person consultation lets you walk through what you're moving, discuss any special items like pianos or antiques, and get a sense of the company's operation. Many people find this helpful because movers can spot potential challenges—narrow hallways, tight staircases, or large furniture that won't fit through doorways—that you might not have considered.

When you contact them, be ready to describe the size of your move: how many rooms, whether you have large furniture, and where you're moving from and to. If you're moving within South Carolina, the distance affects pricing. Out-of-state moves typically cost more. Storage needs—how long you'll need space and how much—also factor into the estimate.

What storage options Poole's offers

Poole's maintains climate-controlled and standard storage units. Climate-controlled storage protects sensitive items like wood furniture, electronics, artwork, and documents from humidity and temperature swings common in South Carolina's climate. Standard units cost less but expose your belongings to seasonal temperature and humidity changes.

Storage is useful if your move-in date doesn't align with your move-out date, if you're downsizing and need time to sort through belongings, or if you're between homes. You can rent storage by the month, and Poole's can move your items directly from your old home into their facility. When you're ready, they retrieve and deliver to your new address.

Pricing and payment for moves and storage

Poole's typically charges by the hour for local moves or provides a flat rate based on the job scope. Hourly rates depend on how many movers you need and how long the job takes. Flat-rate quotes come from the in-person or phone estimate and lock in your price, though some companies add fees if the move takes longer than estimated or if you add services on the day of the move.

Storage costs vary by unit size and whether you choose climate control. Monthly rates are standard, though some customers negotiate longer-term discounts. Ask about payment methods when you get your estimate—most moving companies accept credit cards, checks, and bank transfers, though policies differ.

What to prepare before your move date

A few weeks before moving day, sort through your belongings and decide what you're taking, donating, or discarding. This reduces the volume Poole's needs to move, which can lower your cost. Disassemble large furniture if possible and keep hardware in labeled bags so reassembly is straightforward.

Pack boxes clearly and label them by room and contents. This helps movers place boxes in the right rooms at your new home and makes unpacking faster. If you have fragile items, specialty items, or anything valuable, mention these to Poole's when you book—they may recommend special packing materials or handling.

On moving day, be present to answer questions, point out items that need special care, and verify that everything is loaded. Walk through your old home before the truck leaves to make sure nothing was missed. Take photos of your new space before items arrive so you have a record of its condition.

Questions to ask Poole's before booking

Ask whether your quote includes packing materials or if you need to supply your own boxes. Clarify what happens if the move takes longer than estimated—do you pay extra, or is there a grace period? Ask about insurance: does their standard coverage protect your belongings, or do you need additional coverage?

Find out whether they charge extra for stairs, long carries from the truck to your door, or elevator fees in apartment buildings. Ask if they can accommodate a specific moving date or if they have flexibility if you need to reschedule. Confirm whether they handle specialty items like pianos, hot tubs, or pool tables, and what those services cost.

Frequently Asked Questions

Does Poole's pack items for you, or do you pack everything yourself?

Poole's offers packing services, meaning their crew can pack your belongings into boxes and materials. You can also pack yourself and have them load and transport. Discuss which option works for your budget and timeline when you contact them for an estimate.

Can Poole's move items out of state?

Yes, Poole's handles moves beyond South Carolina, though costs are higher than local moves because of distance and fuel. Out-of-state moves may take longer and involve different logistics. Ask about their experience with your specific destination when you call.

What if I need to store items for several months?

Poole's rents storage by the month, so you can keep items as long as you need. Climate-controlled units protect furniture and sensitive items from South Carolina's humidity. Monthly rates apply for the full duration, and you can retrieve items whenever you're ready.

Is there a minimum move size or distance Poole's will accept?

Most local moving companies have different pricing for small moves versus large ones, but they typically don't turn away jobs. A studio apartment move costs less than a five-bedroom house move. Contact Poole's directly to discuss your specific situation and get a quote.

What should I do if something breaks during the move?

Report damage to Poole's as soon as you notice it. Take photos and keep the damaged item. Most movers carry liability insurance that covers breakage, though coverage limits and deductibles vary. Ask about their damage claim process when you book so you know what to do if something happens.