What to Know About That Cell Phone Store in South Carolina

That Cell Phone Store operates as an independent wireless retailer across South Carolina

That Cell Phone Store is a locally-owned chain with multiple locations throughout South Carolina that sells phones, plans, and wireless services. Unlike carrier-owned stores (Verizon, AT&T, T-Mobile), That Cell Phone Store acts as an authorized retailer for multiple carriers, meaning you can compare plans and devices from different networks in one place rather than visiting separate brand stores.

The chain focuses on customer service and local presence. Store staff can help you understand what each carrier offers, switch between networks, upgrade devices, or troubleshoot problems with your existing service. Because they work with multiple carriers, they can sometimes offer flexibility that a single-brand store cannot.

Key Takeaways

• That Cell Phone Store sells phones and plans from multiple carriers at locations across South Carolina, so you can compare options without visiting separate stores.
• Staff can help you switch carriers, upgrade your phone, add lines, or change your plan without being limited to one network's offerings.
• Prices and promotions may differ from what you see online or at carrier-owned stores, so it is worth asking about current deals.
• You can visit in person to handle account changes, purchase devices, or get help with service problems on the same day.

Finding a That Cell Phone Store location near you

That Cell Phone Store has locations in communities across South Carolina. To find the store closest to you, search online for "That Cell Phone Store" plus your city or zip code, or visit the company's website if they maintain a location finder.

Store hours vary by location, so call ahead before you visit. Many locations are in shopping centers or downtown areas, and parking is usually available. If you are planning to switch carriers or add a line, bringing your current phone and account information will speed up the process.

What you can do at That Cell Phone Store

That Cell Phone Store handles most wireless services you would need. You can purchase new phones, tablets, or accessories; start a new phone plan with any of their partner carriers; switch from one carrier to another; add lines to an existing account; upgrade an existing phone; change your plan; or pay your bill in person.

Staff can also help troubleshoot problems with your phone or service, answer questions about coverage in your area, or explain the differences between carriers' plans. If you are unsure which carrier or plan fits your needs, the store's independence from any single network means staff can discuss trade-offs without pushing you toward one option.

Comparing That Cell Phone Store to other shopping options

You have several ways to buy wireless service in South Carolina. Carrier-owned stores (Verizon, AT&T, T-Mobile, US Cellular) let you work directly with the company but limit you to that one network. Big-box retailers like Best Buy and Walmart also sell phones and plans from multiple carriers. Online ordering through carrier websites or third-party sites offers convenience but no in-person support.

That Cell Phone Store sits between these options: it offers the multi-carrier choice of big-box retailers but with staff focused specifically on wireless service rather than general electronics. Prices may be competitive with online options, and you get immediate service without waiting for shipping. The trade-off is that you are limited to locations where That Cell Phone Store operates.

What to bring when you visit

If you are switching carriers or making changes to an existing account, bring your current phone and any account information you have (a bill, account number, or login details). If you are purchasing a new phone, bring a valid ID and a payment method.

If you are trading in an old phone, bring it in working condition with its charger if possible. That Cell Phone Store may offer credit toward a new purchase, though the amount depends on the phone's age and condition. Ask about trade-in value before you commit to a purchase.

Understanding pricing and promotions

Prices at That Cell Phone Store reflect what carriers and manufacturers set, so a new iPhone or Samsung phone costs roughly the same there as at a carrier store or Best Buy. However, promotions change frequently and may differ by location. Some stores run local deals that others do not, so it is worth asking what current offers apply.

Plan pricing is set by the carrier you choose, not by That Cell Phone Store. The store cannot undercut a carrier's official rates, but staff can help you find the plan tier that saves you the most money based on your usage. Ask about any current promotions the carriers are running—these change monthly and can include discounts on new lines, device credits, or bundle deals.

Frequently Asked Questions

Can I return a phone I bought at That Cell Phone Store?

Return policies depend on the carrier and the phone manufacturer, not That Cell Phone Store itself. Most carriers allow returns within 14 to 30 days if the phone is unopened or in like-new condition. Ask the staff about the specific return window and conditions when you purchase, and keep your receipt.

Do I have to sign a contract at That Cell Phone Store?

Contract requirements depend on the carrier and the deal you choose. Some plans require a two-year agreement; others are month-to-month. Staff can explain what each carrier requires before you commit. Ask whether you can switch plans or carriers later without a penalty.

What if I have a problem with my service after I leave the store?

Contact your carrier directly for service issues—That Cell Phone Store sold you the phone and plan, but the carrier manages your account and network. That Cell Phone Store staff can sometimes help troubleshoot, but your carrier's customer service line is the official channel for billing disputes, coverage problems, or outages.

Can That Cell Phone Store help me port my number to a new carrier?

Yes. When you switch carriers, That Cell Phone Store can initiate the process to transfer your phone number. You will need your account number and PIN from your current carrier. The transfer usually takes a few hours to a few days, and staff can explain what to expect during the switch.

Are prices the same at every That Cell Phone Store location?

Phone and plan prices are generally consistent across locations because carriers set them. However, local promotions or trade-in offers may vary by store. Call ahead or visit your nearest location to ask about current deals in your area.