Mattress Firm at West Ashley Shoppes in Charleston

Location and Hours at West Ashley Shoppes

Mattress Firm operates a location inside West Ashley Shoppes, a shopping center on Sam Rittenberg Boulevard in Charleston's West Ashley neighborhood. The store sits among other retailers in this open-air complex, making it easy to find parking and access the entrance.

Store hours typically run Monday through Saturday from 10 a.m. to 9 p.m., and Sunday from 12 p.m. to 6 p.m., though these can shift seasonally or for holidays. Before making the trip, call ahead or check the Mattress Firm website to confirm current hours, since individual locations sometimes adjust their schedules.

What You'll Find Inside

This Mattress Firm location carries the brand's standard inventory: mattresses from Mattress Firm's own house brands (Beautyrest, Serta, Sealy, and Stearns & Foster), plus display models you can lie on to test comfort. The store also stocks pillows, bed frames, mattress protectors, and bedding accessories.

The showroom layout lets you move between different firmness levels and mattress types—memory foam, innerspring, hybrid, and latex—so you can compare how each feels. Staff members are present to answer questions about construction, materials, and warranty details, though the sales environment is typical of big-box mattress retailers.

Key Takeaways

• Mattress Firm at West Ashley Shoppes is located on Sam Rittenberg Boulevard in Charleston's West Ashley area with ample parking.
• The store carries Mattress Firm's house brands and allows you to test mattresses in person before deciding.
• Hours are generally 10 a.m. to 9 p.m. Monday through Saturday and 12 p.m. to 6 p.m. Sunday, but you should confirm before visiting.
• The store offers financing options and delivery services, which vary by purchase amount and location.

Financing and Delivery Options

Mattress Firm offers financing through Synchrony Bank, with promotional periods that sometimes include zero-interest options for may have access to purchases. The terms and rates depend on the mattress price and current promotions, so ask in-store or online what options apply to your purchase.

Delivery is available for most mattresses, though fees and timing vary. Some purchases include free delivery; others charge a delivery fee based on distance and mattress type. The store can typically schedule delivery within a few days to a couple of weeks, depending on inventory and your location within the Charleston area.

Testing Mattresses in Person

One advantage of visiting a physical location is the chance to lie on mattresses and feel the difference between firmness levels and construction types. Spend time on each model—at least a few minutes—to get a sense of how your body responds to the support and cushioning.

Bring a partner if possible; two people can test a mattress together to see how well it isolates motion if one person moves during the night. Ask staff about the return or exchange policy before you buy, since Mattress Firm typically allows returns within a set window if you're not satisfied.

Comparing Prices and Promotions

Mattress prices at Mattress Firm are generally consistent across locations, but promotions change frequently. The store runs sales around major holidays and seasonal events, so timing your purchase can affect the final price you pay.

Before buying, check Mattress Firm's website or app to see current promotions, and consider comparing prices at other local mattress retailers in Charleston. Many shoppers find that prices are negotiable, especially on floor models or during slower sales periods, so don't hesitate to ask about discounts.

Getting to West Ashley Shoppes

West Ashley Shoppes sits on Sam Rittenberg Boulevard, easily accessible from downtown Charleston via Folly Road or by taking I-526. The shopping center has dedicated parking, so you won't need to hunt for a spot or worry about street parking.

If you're using GPS or a mapping app, search for "Mattress Firm West Ashley Shoppes" or the center's address to get turn-by-turn directions. The location is in a busy commercial area, so traffic can be heavier during weekday evenings and weekend afternoons.

Warranty and Return Information

Mattress Firm mattresses come with manufacturer warranties that vary by brand and model—typically ranging from 10 years to a lifetime, depending on the mattress. The warranty covers defects in materials and workmanship but usually does not cover normal wear, stains, or damage from misuse.

The store also offers a return window, usually 120 nights, during which you can exchange or return your mattress if it doesn't meet your needs. Read the specific terms for your mattress before leaving the store, since return policies can differ based on the brand and whether you purchased protection plans.

Frequently Asked Questions

Can I try out mattresses before I buy?

Yes. Mattress Firm locations have display models of each mattress type and firmness level on the floor, and you're encouraged to lie on them to test comfort. Spend several minutes on each one to get a real sense of how it feels.

Does Mattress Firm deliver to the Charleston area?

Yes, delivery is available for most mattresses purchased at the West Ashley Shoppes location. Delivery fees and timing depend on your address and the mattress type, so ask about costs and scheduling when you buy.

What if I don't like the mattress after I buy it?

Mattress Firm typically allows returns or exchanges within 120 nights of purchase. Ask the staff about the exact return policy and any conditions before you complete your purchase, and keep your receipt and documentation.

Are there financing options available?

Mattress Firm offers financing through Synchrony Bank, with promotional periods that sometimes include zero-interest options. Terms and rates vary by purchase amount and current promotions, so ask in-store what options apply to your mattress.

How do I find the store's current hours?

Call the store directly or visit the Mattress Firm website and search for the West Ashley Shoppes location. Hours can shift seasonally or for holidays, so confirming before you visit saves a wasted trip.