Mattress Firm at St. Andrews Mall in Charleston

What to expect at this Charleston location

Mattress Firm operates a showroom at St. Andrews Mall in Charleston, where you can see and test mattresses before buying. The store carries the brand's standard inventory of innerspring, memory foam, and hybrid mattresses across multiple price points. Staff can walk you through the differences between models and help you find a mattress that matches your sleep preferences and budget.

St. Andrews Mall is located at 3220 Devine Street in Charleston, in the central part of the city. The Mattress Firm location sits within the mall, so you can park in the mall lot and walk in. Hours vary by season, so calling ahead or checking the store's page on the Mattress Firm website will confirm whether they're open the day you plan to visit.

Key Takeaways

• Mattress Firm at St. Andrews Mall lets you lie on mattresses in person before deciding, which matters because comfort is individual and hard to judge from photos.
• The store stocks innerspring, memory foam, and hybrid options at different price ranges, so you can compare models side by side.
• Staff can explain the differences between mattress types and help you narrow down choices based on your sleep position and firmness preference.
• The mall location means parking and foot traffic are part of the experience, especially on weekends and evenings.

Types of mattresses available

Mattress Firm carries three main mattress categories. Innerspring mattresses use coils as the support system and tend to feel bouncier and cooler; they're often the most affordable option. Memory foam mattresses conform to your body shape and reduce motion transfer, which helps if you sleep with a partner who moves around. Hybrid mattresses combine coils with foam layers to offer both support and contouring.

Within each category, models vary in firmness, thickness, and price. The store displays multiple options so you can feel the difference between a soft, medium, and firm mattress in the same type. This hands-on comparison is one reason people visit a physical location rather than ordering online—you can test how your body responds to each level of support.

How to test mattresses in the store

When you arrive, take time to lie on mattresses in your normal sleep position. If you sleep on your side, lie on your side. If you sleep on your back, lie on your back. Spend at least a few minutes on each mattress you're considering, because comfort takes time to assess. Many people find that a mattress feels good for the first minute but uncomfortable after five.

Staff can answer questions about materials, warranty coverage, and delivery options while you're testing. They can also explain the difference between a mattress that feels comfortable in a showroom and one that will feel comfortable after a few weeks of use, since some mattresses have a break-in period. If you're unsure about a choice, you can leave and return another day—there's no pressure to buy on your first visit.

Delivery and setup services

Mattress Firm offers delivery to most areas of Charleston and the surrounding region. When you purchase a mattress, you can schedule a delivery date that works for your schedule. Delivery typically includes bringing the mattress to your bedroom and removing your old mattress if you want them to take it away.

Some mattresses come compressed and rolled in a box, which means they expand over a few hours after you unbox them. Others arrive fully assembled. Ask the staff which type you're buying so you know what to expect when it arrives. If you have questions about setup or need to reschedule delivery, the store can provide contact information for the delivery team.

Pricing and payment options

Mattress Firm prices vary widely depending on the type, brand, and size you choose. A twin mattress costs less than a queen or king, and memory foam typically costs more than innerspring. The store displays prices clearly on each model, and staff can tell you what financing options are available if you want to spread payments over time.

Sales and promotions change throughout the year, so the price you see today may differ from the price next month. If you're not ready to buy immediately, you can note the model name and check back later or ask staff whether a sale is coming up soon. Comparing prices across different mattress types helps you understand what you're paying for—a higher price usually reflects better materials, longer warranty coverage, or both.

Warranty and return policies

Mattress Firm mattresses come with manufacturer warranties that cover defects in materials and workmanship. The length and terms of the warranty depend on the specific mattress model and brand. When you buy, ask for the warranty details in writing so you know what's covered and for how long.

Return and exchange policies also vary by mattress and by whether you're within a certain number of days of purchase. Some mattresses can be returned or exchanged within a set window; others cannot. Understanding these terms before you buy prevents surprises if you change your mind or if the mattress doesn't work out. Staff can walk you through the policy for the specific mattress you're considering.

Getting to St. Andrews Mall

St. Andrews Mall is on Devine Street in central Charleston, easily accessible by car from most parts of the city. The mall has ample parking, and Mattress Firm is located inside, so you won't have to search for the entrance. If you're using GPS or a mapping app, search for "St. Andrews Mall Charleston" and follow directions to the mall parking lot.

Public transportation options to the mall are limited, so driving is the most practical way to visit. If you're coming from downtown Charleston, Devine Street is roughly 15 to 20 minutes away depending on traffic. Plan to spend 30 to 45 minutes in the store if you want to test multiple mattresses and talk with staff.

Frequently Asked Questions

Can I try out a mattress before buying it?

Yes. Mattress Firm's showroom lets you lie on mattresses in your sleep position to test comfort and support. Spend several minutes on each mattress you're considering, since comfort takes time to assess. This in-person testing is one of the main reasons people visit a physical store.

What if I buy a mattress and don't like it?

Return and exchange policies vary by mattress model and brand. Some mattresses can be returned or exchanged within a set number of days; others have different terms. Ask staff about the specific policy for the mattress you're buying before you complete your purchase so you know your options.

How long does delivery take?

Delivery timelines depend on your location and current demand. When you purchase, staff will give you available delivery dates to choose from. Some deliveries happen within a few days; others may take longer. Ask about the timeline when you buy so you know when to expect your mattress.

Do I need to remove my old mattress myself?

No. Mattress Firm's delivery service can remove your old mattress and take it away when they deliver your new one. This is usually included as part of the delivery, but confirm with staff when you purchase so you know what to expect on delivery day.

What's the difference between innerspring, memory foam, and hybrid mattresses?

Innerspring mattresses use coils for support and feel bouncier and cooler. Memory foam conforms to your body and reduces motion transfer, which helps if you sleep with a partner. Hybrid mattresses combine coils with foam layers to offer both support and contouring. Testing each type in the store helps you find which feels best for your sleep style.