What FBN Computers Offers for Computer Repair and IT Services in South Carolina
FBN Computers provides on-site and in-shop computer repair, networking setup, and IT support across South Carolina
FBN Computers is a locally-owned repair shop that handles desktop and laptop repairs, virus removal, data recovery, and network installation for homes and small businesses. The company works on both Windows and Mac systems and offers same-day service for many common problems like hardware failures, software crashes, and malware infections. They also set up and maintain small business networks, configure printers and peripherals, and provide ongoing IT support contracts.
The shop operates from a physical location where you can drop off equipment, and they also travel to your home or office for on-site work. This dual approach means you can choose what works for your schedule—bring the computer in if you prefer, or have a technician come to you if your system won't start or you need network equipment installed where it sits.
Key Takeaways
- FBN Computers handles virus removal, data recovery, hardware repair, and software troubleshooting for both Windows and Mac computers.
- The shop offers both in-store drop-off service and on-site visits to your home or business, depending on what you need.
- They install and configure home and small business networks, including routers, switches, and security systems.
- Many repairs can be completed the same day, though complex jobs or parts orders may take longer.
- You can contact them directly to describe your problem and get an estimate before committing to service.
Computer repair services FBN Computers handles
FBN Computers repairs hardware problems like failed hard drives, broken screens, faulty power supplies, and overheating issues. They also remove viruses, malware, and spyware; recover data from damaged or corrupted drives; and fix software problems including operating system crashes, driver conflicts, and corrupted Windows or macOS installations. If your computer won't turn on, runs slowly, or displays error messages, they diagnose the cause and explain what needs to happen next.
For laptop-specific issues, they replace keyboards, trackpads, batteries, and hinges. They also upgrade RAM and solid-state drives to speed up older machines. Desktop repairs include replacing fans, power supplies, and internal components, as well as adding or upgrading storage and memory.
Networking and IT support for small businesses
Beyond individual computer repair, FBN Computers sets up and manages networks for small offices and home businesses. This includes installing routers and switches, configuring wireless networks with security settings, setting up file sharing between computers, and installing network printers. They also help with backup systems so your business data is protected if a computer fails.
For ongoing support, they offer IT maintenance contracts where a technician checks your systems regularly, updates software, monitors for security threats, and responds when problems occur. This approach costs less than paying for emergency repairs and keeps your network running smoothly during the workday.
How to contact FBN Computers and what to expect
You can reach FBN Computers by phone or by visiting their shop in person. When you call, describe what your computer is doing (or not doing), and they will ask questions to narrow down the problem. They can often tell you on the phone whether it is something they can fix quickly or whether it needs to come in for diagnosis. If you bring a computer to the shop, they perform an initial assessment and give you a cost estimate before starting work.
For on-site visits, you schedule an appointment and a technician comes to your location with tools and common replacement parts. This works well for network installation, printer setup, or problems with desktop computers that are difficult to transport. Ask about their service area when you call—they cover much of South Carolina, but coverage varies by location.
Pricing and turnaround time
FBN Computers charges by the hour for labor, with rates that vary depending on whether the work is in-shop or on-site. Many simple repairs—removing malware, reinstalling software, replacing a keyboard—take one to three hours. More complex jobs like data recovery or replacing a failed motherboard may take several days, especially if parts need to be ordered.
Same-day service is often possible for virus removal, software fixes, and hardware diagnostics. If your computer needs parts that are not in stock, the technician will order them and let you know how long delivery will take. Ask for a time estimate when you describe your problem—this helps you plan around the repair schedule.
When to bring your computer in versus calling for on-site service
Bring your computer to the shop if it is portable, you have time to drop it off, and you do not need it immediately. In-shop service is usually faster because the technician can work on multiple machines and has full access to diagnostic tools and parts inventory. The shop environment also means you are not paying for travel time.
Request on-site service if your computer will not start or is too large to move easily, if you need network equipment installed in a specific location, or if you want a technician to see how your system is set up before recommending changes. On-site visits cost more because of travel time, but they save you the hassle of transporting equipment and let the technician understand your full setup.
Data security and backup during repair
When you bring a computer in for repair, ask FBN Computers about their data handling practices. Reputable repair shops keep customer data private and do not access files unless necessary to diagnose or fix the problem. If your computer has sensitive information, you can ask them to work only on the hardware or operating system level without opening your files.
If your hard drive is failing or you are concerned about data loss, mention this when you contact them. They can recover data before replacing the drive, or they can transfer your files to a new drive as part of the repair. Backup is also worth discussing—if your computer fails again in the future, having regular backups means you will not lose your work.
Frequently Asked Questions
How long does a typical computer repair take?
Simple repairs like virus removal or software reinstalls usually take one to three hours. Hardware replacements like a new hard drive or keyboard may take a few hours to a full day. Complex jobs like data recovery can take several days. Ask for a time estimate when you describe your problem.
Can FBN Computers recover data from a dead hard drive?
Yes, they offer data recovery services for drives that have failed, been dropped, or become corrupted. Recovery is possible in many cases, though not all. The cost depends on how badly the drive is damaged. Call them to describe the problem and get an estimate.
Do they work on Mac computers?
Yes, FBN Computers repairs both Windows PCs and Mac computers. They handle hardware repairs, software issues, and virus removal on both systems. Let them know which type of computer you have when you contact them.
What if I need my computer fixed but cannot leave my office?
FBN Computers offers on-site service where a technician comes to your location. This works for network setup, printer installation, and computer repairs that do not require the machine to be taken to the shop. Call to schedule an appointment and ask about service availability in your area.
How much does it cost to have someone come to my house or office?
On-site service includes a travel charge in addition to hourly labor. The total cost depends on how far you are from their location and how long the work takes. Call with your address and describe what you need, and they can give you a cost estimate.