Skip to main content

Eclipse A/V: What to Know About This Home Theatre Installation Company

Who Eclipse A/V Is and What They Install

Eclipse A/V is a home theatre installation company operating in South Carolina that handles the physical setup, wiring, and calibration of audio and video systems for residential spaces. They work with clients who want a finished installation rather than a DIY setup—meaning they handle everything from running cables through walls to mounting screens and testing sound levels before they leave.

The company focuses on the installation side of home theatre, which means they take equipment you've chosen (or help you choose it) and integrate it into your home in a way that looks finished and works reliably. This includes hiding wires, mounting displays, positioning speakers, and making sure all the pieces talk to each other properly.

Key Takeaways

  • Eclipse A/V handles the physical installation and setup of home theatre systems, not just selling you equipment.
  • You should contact them directly to discuss your specific room, budget, and what you want the system to do before committing to a project.
  • Installation companies typically charge for labour separately from equipment costs, and the total depends on how complex your setup is.
  • Getting multiple quotes from different installers helps you understand what's standard in your area and what each company includes in their price.

What Installation Services Usually Cover

Home theatre installation typically includes running cables (often inside walls to keep them hidden), mounting your TV or projector, positioning and mounting speakers, setting up your receiver or amplifier, and testing everything so the picture and sound work together. The installer will also usually handle calibration—adjusting settings so the picture and sound match what the equipment is designed to produce.

Some installers also offer design consultation, meaning they'll walk through your room and suggest where speakers should go, what size screen makes sense for your viewing distance, and whether your room needs acoustic treatment (like panels to control sound). Others focus purely on installation once you've already decided what you want.

The scope of work varies widely. A simple setup might be mounting a TV and connecting a soundbar. A complex one might involve a projector, a screen that lowers from the ceiling, seven or more speakers, acoustic panels, and a control system that lets you run everything from a phone or tablet.

How to Contact Eclipse A/V and What to Prepare

Before reaching out, take photos of your room from different angles and measure the wall where you want your screen. Note the distance from your seating area to where the screen will be—this affects what size screen makes sense. If you already own equipment, have the model numbers ready. If you don't, be ready to describe what you want to watch and how you want to watch it (streaming, cable, gaming, movies, all of the above).

When you call or email, describe your room layout, your budget range, and what you're hoping to use the system for. A good installer will ask questions about your room's acoustics, your seating arrangement, and whether you want the system to look minimal or if you're comfortable with visible speakers. They'll use this information to give you an estimate for labour and potentially recommend equipment.

Understanding Installation Costs and What Affects Them

Installation labour is usually priced separately from equipment. A simple TV mount and soundbar setup might run a few hundred dollars in labour. A full home theatre with multiple speakers, a projector, in-wall wiring, and calibration can run significantly more—the exact amount depends on how many walls need to be opened, how much wiring is involved, and how many components need to be integrated.

Factors that increase installation cost include running cables through walls (versus surface-mounted), installing a projector and motorized screen, adding acoustic treatment, integrating multiple zones (so you can control different rooms separately), and building a custom cabinet or enclosure. Some installers charge by the hour; others quote a flat rate for the whole project.

Ask whether the quote includes equipment delivery, setup of your streaming apps or cable box, and a warranty on the installation work itself. Some companies offer a service call after a few weeks to make sure everything is still working and calibrated correctly.

Questions to Ask Before Hiring

Ask whether Eclipse A/V includes a site visit before quoting—a good installer will want to see your room in person. Find out what happens if you want to add or change something mid-project, and whether there's a timeline may provide. Ask if they handle equipment returns or warranty issues, or if you're responsible for contacting the manufacturer.

Request references from recent projects, ideally someone with a room similar to yours. Ask whether they offer a maintenance plan or follow-up service. Clarify what's included in the price and what costs extra—for example, some installers charge separately for acoustic treatment or for programming your remote control.

Comparing Installation Companies

Get quotes from at least two or three installers in your area. A lower price doesn't always mean better value—an installer who spends time understanding your room and your goals may cost more upfront but save you money by recommending the right equipment and avoiding costly mistakes. Conversely, an installer who quotes very high might be overcomplicating your setup.

Pay attention to how each company communicates. Do they answer your questions clearly? Do they explain why they're recommending certain equipment or approaches? Do they seem interested in what you actually want, or are they pushing a standard package? The installer you choose will be in your home for hours, so working with someone you trust matters.

What Happens After Installation

A professional installation should include a walkthrough where the installer shows you how to use everything—your remote, your streaming apps, your speaker settings. Ask them to write down any custom settings they've made so you can reference them later. Many installers provide a one-year warranty on their labour, meaning if something they installed fails or stops working, they'll come back and fix it at no charge.

After a few weeks, it's worth checking in if anything feels off—a speaker that sounds quieter than it should, a picture that doesn't look quite right, or a cable that's come loose. Most installers will make minor adjustments during this period without charging extra.

Frequently Asked Questions

Do I need to buy equipment from Eclipse A/V, or can I bring my own?

Most installation companies will work with equipment you already own or have purchased elsewhere. Some offer package deals where they sell you equipment and install it together, which can simplify the process. Ask Eclipse A/V directly about their policy—some installers prefer to source equipment themselves because they know it will work with their installation approach.

How long does a typical installation take?

A simple setup might take a few hours. A full home theatre with in-wall wiring, multiple speakers, and a projector can take a full day or even spread across two days. The installer should give you a time estimate during the quote phase so you can plan accordingly.

What if I want to change something after the installation is done?

Most installers charge for service calls after the initial warranty period. Ask about their rates for adding a speaker, relocating a screen, or upgrading equipment. Some companies offer a discount for customers who call them back within a certain timeframe.

Can an installer help me choose equipment if I don't know what I want?

Yes—many installers offer design consultation as part of their service or as an add-on. They'll ask about your budget, your room, and how you plan to use the system, then recommend equipment that fits. This can save you money by steering you toward options that actually work for your space rather than overselling you.

What should I do if something stops working after installation?

Contact the installer first—if it's within the warranty period and the problem is with their installation work, they should fix it. If it's an equipment failure, the manufacturer's warranty applies, and the installer can usually help you contact them or arrange a replacement.