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Robertson's Ace Hardware in South Carolina: What to Find and Where to Go

By Constance Obi · Culture & Recreation Writer

What Robertson's Ace Hardware Offers

Robertson's Ace Hardware is a locally owned chain with multiple locations across South Carolina, stocking the tools, supplies, and materials you need for home repair, maintenance, and small projects. Unlike big-box retailers, Robertson's emphasizes personal service—staff can point you to what you need rather than leaving you to wander aisles—and carries both common items and harder-to-find specialty products. The stores also offer services like key cutting, screen repair, and paint mixing, which saves you a trip elsewhere.

Each location maintains a full range of hand tools, power tools, fasteners, plumbing supplies, electrical materials, lawn and garden equipment, and paint. Robertson's also stocks seasonal items: snow removal gear in winter, grilling supplies in summer, and weatherproofing materials year-round. If you're tackling a specific project—replacing a faucet, patching drywall, building a deck—the staff can often recommend the right product and walk you through how to use it.

Key Takeaways

  • Robertson's Ace Hardware has multiple South Carolina locations, each staffed to help you find the right tool or material for your project.
  • The stores offer services like key cutting, screen repair, and paint mixing that many big-box hardware stores do not provide in-house.
  • You can call ahead to confirm a specific item is in stock rather than driving to find it is sold out.
  • Robertson's participates in the Ace Rewards program, which tracks your purchases and offers periodic discounts on items you buy regularly.

Robertson's Locations Across South Carolina

Robertson's operates stores in communities throughout South Carolina, with the largest concentration in the Midlands and Lowcountry regions. Major locations include stores in Columbia, Charleston, Greenville, and Spartanburg, though the exact number and addresses change over time. The company's website and a phone call to your nearest store will confirm current locations and hours.

Each store is independently managed within the Ace Hardware system, so inventory and services can vary slightly by location. A Charleston store may stock more marine-grade fasteners and corrosion-resistant materials suited to coastal homes, while an upstate location might emphasize cold-weather supplies. Calling ahead before a trip ensures the store has what you need and can tell you whether a service like screen repair is available that day.

In-Store Services That Save Time

Key cutting is available at most Robertson's locations and typically takes a few minutes. Bring your original key or the lock you need to match, and staff will cut a duplicate on-site. The cost is modest—usually a few dollars per key—and faster than ordering online or waiting for a locksmith.

Paint mixing is another common service. If you have a paint sample, a color chip, or a specific brand and shade in mind, Robertson's can mix it to order. This is especially useful if you need a custom color match for touch-ups or if you want to buy paint in bulk and have it ready when you arrive. Turnaround is usually the same day.

Screen repair involves replacing torn mesh or fixing frames on window and door screens. You can drop off a screen and pick it up later, or wait while staff complete the work. This service keeps you from having to buy an entire new screen frame for a small tear.

The Ace Rewards Program

Robertson's participates in the Ace Rewards loyalty program, which is free to join. When you sign up in-store or online, your purchases are tracked, and you earn points on most items. Those points convert to discounts or rewards you can use on future purchases. The program also sends personalized offers based on what you buy—if you regularly purchase paint supplies, you might receive a discount on paint or primer.

Membership also gives you early notice of sales and special promotions. If you shop at Robertson's more than a few times a year, joining Rewards takes only a minute and can save you money over time, especially on higher-ticket items like power tools or large quantities of materials.

How to Prepare Before You Visit

Before heading to Robertson's, measure what you need to replace or repair. If you're fixing a leaky faucet, bring the old one or its model number. If you're patching drywall, know the wall thickness and the size of the hole. If you're buying fasteners, know the diameter, length, and material (galvanized, stainless steel, etc.). Having these details saves time and prevents a second trip.

Call the store if you're looking for something uncommon or expensive. Staff can confirm it is in stock and may even set it aside for you. This is especially useful for specialty items like specific hinge types, rare fastener sizes, or particular paint finishes that smaller stores may not keep on hand at all times.

Comparing Robertson's to Other Hardware Options

Robertson's differs from national chains like Home Depot or Lowe's in scale and service model. Those big-box stores carry a wider selection and often have lower prices on commodity items, but they rely on self-service and may have fewer staff available to answer questions. Robertson's trades some selection for personalized help and faster service on smaller jobs.

Robertson's also differs from independent hardware stores that may operate in your neighborhood. Robertson's has the backing of the Ace Hardware cooperative, which means consistent inventory, standardized pricing, and access to Ace's national supply chain. That stability can matter if you need something specific and want to know it will be there.

Frequently Asked Questions

Can I order something online and pick it up at Robertson's?

Many Robertson's locations participate in online ordering with in-store pickup, though this varies by store. Check the Ace Hardware website or call your local Robertson's to confirm whether this service is available and what the turnaround time is. Some items may not be available for pickup and must be shipped instead.

Does Robertson's rent tools?

Some Robertson's locations offer tool rental for items like pressure washers, tillers, or scaffolding, though not all stores participate. Call ahead to ask whether your nearest location has a rental program and what tools are available. Rental rates and deposit requirements vary by store.

What payment methods does Robertson's accept?

Robertson's accepts cash, major credit cards, and debit cards at all locations. Some stores may also accept mobile payment apps like Apple Pay or Google Pay. Call your local store if you have questions about a specific payment method.

Can I return items I bought at Robertson's?

Robertson's has a return policy that typically allows returns within a set timeframe with a receipt. Policies vary slightly by location, so ask about the specific terms when you purchase. Unopened, unused items are usually returnable; opened or used items may have restrictions.

Does Robertson's offer contractor discounts?

Some Robertson's locations offer contractor accounts with volume discounts and extended payment terms. If you run a business or do frequent renovation work, ask the store manager about setting up a contractor account. may be able to access and discount levels vary by location.