Ross and Gray Hair Salon in Charleston: What to Expect

Ross and Gray offers color, cuts, and styling in downtown Charleston

Ross and Gray is a full-service hair salon located in Charleston's downtown area, known for color work, precision cuts, and styling services. The salon operates as a walk-in and appointment-based business, serving clients who want professional hair care in an established neighborhood setting. Whether you're looking for a cut, color correction, or a special-occasion style, the salon's stylists handle a range of hair types and requests.

The salon sits within Charleston's downtown district, making it accessible if you're already in the area for shopping, dining, or other activities. Like most salons in the city, pricing and availability vary depending on the specific service and stylist, so calling ahead or checking their current hours before your visit is worth doing.

Key Takeaways

• Ross and Gray provides color services, haircuts, and styling from a downtown Charleston location.
• The salon accepts both walk-in clients and appointments, though calling ahead can help you avoid wait times.
• Services and pricing depend on the stylist and the specific work you're requesting.
• The salon is located near other downtown Charleston businesses, so you can combine your visit with other errands or activities.

Services the salon offers

Ross and Gray handles haircuts for different lengths and styles, color services including single-process and dimensional work, and styling for events or everyday wear. Stylists at the salon work with various hair textures and can discuss what's realistic for your hair type and maintenance level. If you're considering a significant change—a dramatic color shift, a major cut, or a complex style—a consultation before your appointment can help set expectations.

The salon also offers styling services for occasions like weddings, parties, or professional events. If you need your hair styled for a specific event, mentioning that when you book or arrive helps the stylist plan timing and approach.

How to book and what to bring

You can visit Ross and Gray as a walk-in or call ahead to schedule an appointment. Walk-ins are typically accommodated depending on stylist availability, but wait times can vary, especially during busy hours like late afternoon or Saturday. Calling ahead takes the guesswork out of timing and ensures a stylist is available for your service.

When you arrive, bring a photo or description of the style or color you're envisioning if you have one. This helps the stylist understand your goal and discuss whether it's achievable with your hair type and current condition. If you've had color work done elsewhere recently, mentioning that helps the stylist plan the best approach.

Pricing and payment

Salon pricing varies by service type and stylist experience. A basic cut costs less than color work, and dimensional color or complex styling typically costs more than single-process color. The salon's current pricing can be confirmed by calling directly, as rates may change seasonally or based on service demand.

Most salons in Charleston accept cash and card payments. Asking about payment methods when you call to book ensures you're prepared when you arrive.

Location and hours

Ross and Gray operates in downtown Charleston, positioning it near restaurants, shops, and other services in the area. The exact street address and current hours are best confirmed by calling the salon directly or checking their social media pages, as business hours can shift seasonally or for special events.

Parking in downtown Charleston can be limited, so arriving a few minutes early gives you time to find a spot without rushing. Street parking and paid lots are available throughout the downtown district.

What to know before your first visit

If you're new to the salon, arriving 10 to 15 minutes early allows time for a brief consultation with your stylist about your hair goals, any concerns, and what's realistic for your hair. This conversation is especially important if you're doing color work or a significant cut for the first time with that stylist.

If you have very thick, curly, or textured hair, or if you've had previous color damage, mentioning that upfront helps the stylist choose the right products and techniques. Stylists appreciate knowing your hair history so they can deliver the best result and protect your hair's health.

Frequently Asked Questions

Do I need an appointment or can I just walk in?

Ross and Gray accepts both walk-ins and appointments. Walk-ins are accommodated based on stylist availability, but you may wait during busy times. Calling ahead guarantees a time slot and lets you avoid a wait.

How long does a typical appointment take?

A basic cut usually takes 30 to 45 minutes. Color services range from 45 minutes to two hours depending on whether it's a single process or dimensional work. Styling for an event may take 30 to 60 minutes. Your stylist can give you a better estimate when you book.

What if I'm not happy with the result?

Most salons, including those in Charleston, stand behind their work. If something isn't right—a cut doesn't sit the way you expected, or color isn't the shade you discussed—contact the salon within a day or two. Many salons offer a follow-up appointment to adjust the work at no extra charge.

Can I bring photos of styles I like?

Yes. Bringing photos or screenshots of styles or colors you're interested in helps your stylist understand your vision and discuss what's possible with your hair type. Be realistic about whether the style matches your hair texture and maintenance level.

What's the best time to visit if I want to avoid a wait?

Weekday mornings and early afternoons are typically less busy than Saturday afternoons or evenings. Calling ahead to ask about the salon's quietest times can help you plan a visit that works with your schedule.