What to Know Before Visiting Mattress Firm on Florence West Evans Street

Mattress Firm Florence West Evans Street location and hours

Mattress Firm operates a store at 2913 West Evans Street in Florence, South Carolina. This location is part of the national mattress retailer chain and carries their standard selection of beds, pillows, and sleep accessories.

Store hours typically run Monday through Saturday from 10 a.m. to 9 p.m., and Sunday from 12 p.m. to 6 p.m., though hours can shift seasonally or for holidays. Before making the trip, call ahead at the store directly to confirm current hours, as staffing and schedules occasionally change.

The store sits in a retail area accessible from downtown Florence, making it convenient if you're already shopping in the West Evans Street corridor. Parking is available on-site.

Key Takeaways

• Mattress Firm Florence West Evans carries the brand's full line of mattresses, including memory foam, innerspring, and hybrid options across multiple price points.
• The store offers in-person testing of mattresses, which lets you lie on different models to see what feels right before buying.
• Staff can discuss financing options, delivery schedules, and removal of your old mattress during your visit.
• You can also browse and purchase online through Mattress Firm's website and arrange local delivery or in-store pickup.

Mattress types and brands available

Mattress Firm carries its own house brands—Beautyrest, Sealy, and Serta—alongside other national names. The selection includes memory foam mattresses, which conform to your body and are popular for pressure relief; innerspring mattresses with traditional coil support; and hybrid mattresses that combine foam and coils.

Price points range from budget-friendly options to premium models. The store regularly runs promotions and sales, particularly around holidays like Memorial Day, Labor Day, and Black Friday. Staff can explain the differences between firmness levels and materials so you understand what you're comparing.

Testing mattresses in the store

One advantage of visiting in person is the chance to lie on mattresses and feel how they support your body. Mattress Firm encourages customers to spend time on display models—there's no pressure to rush through the experience. Bring comfortable clothes if you want to fully test how a mattress feels.

If you sleep with a partner, both of you should test the mattress together when possible. Different body weights and sleep positions respond differently to the same mattress, so what feels right for one person may not work for another. Staff can point out models designed to minimize motion transfer if you're concerned about disturbing a partner.

Delivery, setup, and old mattress removal

Mattress Firm handles delivery to your home for most purchases. Delivery timing varies depending on stock and your location within the Florence area—staff can give you a specific window when you buy. The store typically removes your old mattress during delivery at no extra charge, which saves you the hassle of disposal.

Setup usually includes placing the new mattress on your frame and removing packaging materials. If you need the mattress set up in a specific bedroom or have stairs or tight doorways, mention this when you purchase so the delivery team can plan accordingly.

Financing and payment options

Mattress Firm offers several ways to pay. You can pay in full with cash or card, or explore financing through third-party lenders. The store often advertises promotional financing—such as interest-free payments over a set period—though terms depend on the mattress price and current promotions.

Ask staff about the specific terms before committing. Financing can make a higher-end mattress more affordable month-to-month, but you'll want to understand the full cost and any conditions, such as what happens if you miss a payment.

Return and warranty information

Mattress Firm typically offers a trial period—often 100 nights—during which you can return a mattress if it doesn't work for you. This gives you time to sleep on the mattress in your own home and decide whether it's the right fit. Return policies can vary, so confirm the exact terms and any restocking fees when you purchase.

Mattresses also come with manufacturer warranties that cover defects in materials and workmanship. The length and coverage of the warranty depend on the brand and model. Staff can explain what the warranty covers and what it doesn't before you buy.

Shopping online versus in-store

If you prefer not to visit the physical location, Mattress Firm's website lets you browse the full catalog, read customer reviews, and purchase online. You can arrange delivery to your Florence address or pick up your mattress at the West Evans Street store if that's more convenient.

Online shopping works well if you already know what you want or have tested a similar mattress elsewhere. In-store visits are better if you're unsure about firmness, materials, or which model suits your sleep style. Many customers do both—test in the store, then purchase online if they find a better price or promotion.

Frequently Asked Questions

Can I return a mattress after I buy it?

Yes. Mattress Firm typically allows returns within a trial period—usually around 100 nights—if the mattress isn't working for you. You'll want to ask about the exact return window, any restocking fees, and the condition the mattress needs to be in when you return it.

Do I have to buy a bed frame at the same time?

No. You can purchase just the mattress and use it with a frame you already own. However, staff can show you frame options if you need one, and some promotions bundle mattresses with frames at a discount.

How long does delivery usually take?

Delivery timing depends on stock and demand. Some mattresses ship within a few days; others may take one to two weeks. Staff will give you a specific delivery window when you purchase so you know when to expect the mattress to arrive.

What's the difference between memory foam and innerspring?

Memory foam conforms closely to your body and is often better for pressure relief and motion isolation. Innerspring mattresses have coils that provide more bounce and typically run cooler. Hybrids combine both. The best choice depends on your sleep position, body weight, and personal preference—testing them in-store helps you decide.

Can the store remove my old mattress when they deliver the new one?

Yes. Mattress Firm includes old mattress removal with most deliveries at no extra charge. Let staff know during purchase if you need your old mattress taken away, and they'll coordinate it with the delivery team.