Mattress Firm in Conway — Location, Hours, and What to Expect

Where Mattress Firm Conway is Located and How to Visit

Mattress Firm has a store in Conway at 1320 Church Street, in the Coastal Grand Centre shopping area. The store sits near other retailers and restaurants, making it accessible if you're already shopping in that part of town. Parking is available in the shopping center lot.

The store is open Monday through Saturday from 10 a.m. to 9 p.m., and Sunday from 12 p.m. to 6 p.m. These hours can shift during holidays, so calling ahead at the store's direct number before a holiday weekend is worth doing if you're making a special trip.

If you're coming from central Conway or the beach area, Church Street runs north-south through the city and connects to Highway 501. The shopping center is well-marked and easy to spot from the road.

Key Takeaways

• Mattress Firm Conway is located at 1320 Church Street in Coastal Grand Centre, with standard retail hours Monday through Saturday 10 a.m. to 9 p.m. and Sunday 12 p.m. to 6 p.m.
• The store carries mattresses from multiple brands including Sealy, Serta, Beautyrest, and Tempur-Pedic, with options across different price ranges and firmness levels.
• You can test mattresses in-store before buying, and staff can explain the differences between foam, innerspring, and hybrid constructions.
• The store offers delivery and setup services, though costs and timing depend on your location and the mattress you choose.
• Mattress Firm runs periodic sales and promotions, so checking their website or calling the store can reveal current discounts before you visit.

What Brands and Types of Mattresses Are in Stock

Mattress Firm carries a range of national brands across different price points. You'll find Sealy, Serta, Beautyrest, and Tempur-Pedic mattresses, along with Mattress Firm's own house brand. Each brand offers multiple models within different firmness levels — soft, medium, and firm — so you're not locked into one feel.

The store stocks three main construction types: traditional innerspring (coils with padding), memory foam (which conforms to your body), and hybrid (coils plus foam layers). Memory foam tends to cost more but appeals to people with joint pain or those who want pressure relief. Innerspring mattresses are often less expensive and suit people who prefer a bouncier feel. Hybrids split the difference.

Mattress sizes run the standard range: twin, full, queen, and king. Most models come in multiple firmness options, so a queen Sealy mattress, for example, might be available in soft, medium, and firm versions. The staff can walk you through the differences if you're unsure which construction or firmness suits your sleep style.

Testing Mattresses and Getting Help from Staff

One advantage of visiting in person is lying on mattresses before you buy. Mattress Firm encourages customers to spend time on each model — there's no pressure to rush through. Staff members are trained to ask about your sleep position (back, side, or stomach), any pain points, and your budget, then point you toward models that match those needs.

If you're torn between two mattresses, the staff can explain the construction differences and why one might feel different from the other. They can also discuss warranty coverage, which varies by brand and model. Some mattresses come with a 10-year warranty; others offer longer or shorter terms.

If you're buying online through Mattress Firm's website and want to see the mattress first, you can order it for in-store pickup or delivery to your home. Many people do this to lock in an online price while still getting the mattress delivered and set up.

Delivery, Setup, and Removal Options

Mattress Firm offers delivery and setup for most purchases. The cost depends on your location within the Conway area and whether you want the old mattress removed. Delivery typically takes one to two weeks from purchase, though timing can vary during busy seasons or sales events.

When the delivery team arrives, they'll bring the mattress into your bedroom, remove packaging, and set it on your frame. If you request old mattress removal, they'll haul away your previous bed at the same time. Ask about these services and their costs when you're ready to buy — they're not always included in the advertised price.

If you prefer to arrange your own delivery or pickup, some customers do that as well, though it's less common for a full-size mattress. The staff can tell you what's possible based on your purchase.

Current Promotions and Pricing

Mattress Firm runs sales throughout the year, often tied to holidays like Memorial Day, Labor Day, and Black Friday. During these events, prices drop on select models, and the store sometimes offers financing options or bundle deals (mattress plus foundation, for example). Prices for a queen mattress at this location range widely depending on brand and construction — from budget options under $500 to premium models over $2,000.

Checking the Mattress Firm website or calling the Conway store directly before you visit can tell you what's on sale that week. Sales change frequently, so what's discounted this week may not be next week. If you see a price online, ask the staff whether it applies to the in-store inventory or if there are local variations.

Financing and Payment Methods

Mattress Firm offers financing through a third-party lender, allowing you to spread payments over several months. The terms and interest rates depend on the purchase amount and your credit. The store accepts major credit cards, debit cards, and cash as well.

If you're financing, ask about the terms before you commit — some promotional financing offers zero interest for a set period (like 12 or 24 months) if you pay in full by the end of that window. Missing the deadline means interest kicks in retroactively, so read the fine print.

Return and Exchange Policies

Mattress Firm allows returns and exchanges within a set window, typically 120 days from purchase. If you buy a mattress and realize it's not right for you — too firm, too soft, or causing discomfort — you can exchange it for a different model or return it for a refund. The exact policy can vary, so ask about it when you buy.

Some mattresses have a "break-in" period where they feel different after a few weeks of use. The staff can explain which models tend to need adjustment time and which feel the same from night one. This information helps you decide whether to exchange quickly or give a mattress more time.

Frequently Asked Questions

Can I try out a mattress before buying it?

Yes. Mattress Firm encourages you to lie on mattresses in the store for as long as you need to decide. There's no obligation to buy, and staff can answer questions about construction and firmness while you're testing them out.

How long does delivery take?

Delivery typically takes one to two weeks from the date of purchase, though this can extend during busy seasons or sales events. Ask for a specific delivery window when you buy so you know when to expect the mattress to arrive.

What if I don't like the mattress after I buy it?

Mattress Firm allows exchanges and returns within 120 days of purchase. If the mattress isn't working for you, you can swap it for a different model or return it. Confirm the exact policy at the time of purchase since terms can vary.

Do I have to buy a foundation or bed frame from Mattress Firm?

No. Your mattress will work on any standard bed frame or foundation that fits the size. Mattress Firm sells foundations and frames, but you're not required to buy them there. The staff can tell you what type of support your mattress needs.

What's the difference between memory foam and innerspring?

Memory foam conforms to your body shape and is often better for pressure relief and side sleepers. Innerspring mattresses use coils and feel bouncier, with less contouring. Hybrids combine both. The best choice depends on your sleep position and personal preference — testing them in-store helps you decide.