What to Know Before Shopping at Kelley Appliance + Home Store

Kelley Appliance + Home Store carries major appliances, furniture, and home goods across multiple South Carolina locations, with a focus on in-stock inventory and delivery options for larger purchases.

Kelley Appliance + Home Store operates as a regional retailer with showrooms where you can see appliances and furniture in person before buying. The store stocks refrigerators, ranges, washers, dryers, and other major appliances alongside bedroom sets, dining tables, sofas, and accent pieces. Unlike big-box chains, Kelley's model emphasizes local service and delivery coordination, which matters if you're replacing an old appliance or furnishing a room and need the item moved into your home quickly.

The store has been operating in South Carolina for decades, which means staff often know the local market and can speak to what holds up in the state's climate—humidity, salt air near the coast, and seasonal temperature swings. If you're buying a washer or refrigerator, that local knowledge can matter more than national brand comparisons alone.

Key Takeaways

• Kelley Appliance + Home Store has multiple locations across South Carolina, so you can visit a showroom near you to see appliances and furniture before purchasing.
• The store handles delivery and installation for major appliances and furniture, which is included or priced separately depending on the item and location.
• In-stock inventory means many items can be delivered within days rather than weeks, though availability varies by location and product.
• Staff can often advise on which appliances and furniture styles perform well in South Carolina's climate and local conditions.

Finding a Kelley Location Near You

Kelley Appliance + Home Store operates showrooms in several South Carolina cities. The main locations are in the Midlands and Lowcountry regions, though the exact addresses and hours change, so calling ahead or checking their website before visiting saves a trip. Each showroom displays floor models of appliances and furniture so you can open doors, test drawers, and sit on sofas to get a real sense of size and quality.

If you live in a rural area or far from a showroom, call the nearest location to ask whether they deliver to your zip code and what the delivery cost would be. Some locations have broader delivery ranges than others, and knowing this before you fall in love with a specific item prevents disappointment.

How Delivery and Installation Work

When you buy a major appliance or large furniture piece, Kelley coordinates delivery to your home. For appliances like refrigerators or washers, the store typically handles haul-away of your old unit as part of the transaction—ask whether this is included in the price or charged separately. Installation (connecting water lines, gas lines, or venting for dryers) may be included or offered as an add-on; clarify this before you pay.

Delivery timing depends on whether the item is in stock at your local showroom. In-stock items often ship within a few days. Special orders or items not currently on the floor take longer, sometimes several weeks. Ask the salesperson for a specific delivery window, not just a range, so you can plan to be home or arrange for someone to receive the delivery.

Comparing Prices and Warranties

Kelley's pricing is competitive with national chains for the same brands and models, but prices vary by location and current promotions. Before buying, check the price of the same model at other retailers—Best Buy, Lowe's, and online sellers—so you know whether you're getting a fair deal. Kelley sometimes runs sales on specific brands or categories, so asking about current promotions can lower your cost.

Warranties come from the manufacturer, not Kelley, so a Samsung refrigerator has the same factory coverage whether you buy it at Kelley or elsewhere. Extended warranties are often offered at checkout; these are optional and typically cost extra. Read what the extended warranty covers before deciding—some cover only parts, others include labor, and some exclude certain failures.

What to Bring When You Shop

Bring measurements of the space where the appliance or furniture will go. For a refrigerator, measure the width, depth, and height of the opening, plus the distance from the fridge to any walls or cabinets—some models stick out further than others. For furniture, measure doorways and hallways to confirm the piece will fit through. A photo of the space on your phone helps the salesperson visualize the fit.

Bring your old appliance's model number if you're replacing it and want to know whether the new one will fit in the same space. Bring a list of features that matter to you—ice maker type, number of shelves, finish color—so the salesperson can narrow options instead of showing you everything in stock.

Financing and Payment Options

Kelley offers financing through third-party lenders, typically with promotional rates (such as 0% for 12 months or 24 months) on purchases above a certain amount. These promotions change seasonally, so ask what's current when you visit. Financing is not the same as a discount; you still pay the full price, just over time without interest during the promotional period.

Read the financing terms carefully. If you miss a payment or pay off the loan early, some promotions revert to a higher interest rate retroactively. Credit card and cash payments avoid this risk but require the full amount upfront. Ask whether the store offers a discount for paying cash—some retailers do, though Kelley's policy varies by location.

Returning or Exchanging Items

Return and exchange policies for appliances and furniture differ from those for smaller goods. Most major appliances can be returned within a set window (often 30 days) if unopened and in original condition, but once delivered and installed, returns become complicated. Furniture returns are similarly restricted after delivery. Ask about the return policy in writing before you buy, and understand what "restocking fees" or "delivery charges" you'll owe if you change your mind.

If an appliance arrives damaged or doesn't work, report it to Kelley immediately. The store coordinates with the manufacturer or shipper to arrange a replacement or repair. Keep your receipt and delivery documentation in case you need to file a claim.

Frequently Asked Questions

Does Kelley Appliance + Home Store deliver outside South Carolina?

No, Kelley operates only in South Carolina. Delivery is limited to areas the company can service with its own trucks or contracted carriers. Call your nearest location to confirm your zip code is in their delivery area before ordering.

Can I order online and pick up in the store?

Kelley's online ordering and pickup options vary by location. Some showrooms offer buy-online-pickup-in-store for smaller items, but large appliances and furniture typically require delivery. Contact the store directly to ask what ordering methods they support.

What brands does Kelley carry?

Kelley stocks major national brands like Samsung, LG, Whirlpool, GE, and Maytag for appliances, and furniture brands that vary by location. Inventory changes, so if you're looking for a specific brand or model, call ahead to confirm it's in stock before driving to the showroom.

Do I have to buy the extended warranty?

No, extended warranties are optional. The manufacturer's warranty is included with every appliance. Extended warranties cost extra and cover failures after the factory warranty ends, but read the terms to understand what's actually covered before deciding.

What happens if my appliance breaks after I buy it?

Contact the manufacturer directly for warranty service, not Kelley. Your receipt shows the warranty period and how to file a claim. If the appliance fails during delivery or installation, contact Kelley immediately to report the damage and arrange a replacement.