Home By Kelly & — What to Expect When You Visit

A locally owned furniture store in the Midlands with custom and ready-made pieces

Home By Kelly & is a furniture retailer in South Carolina's Midlands region that carries both custom upholstered pieces and ready-made furniture for living rooms, bedrooms, and dining areas. The store works with customers on design choices, fabric selection, and timeline expectations for orders. If you're looking for pieces beyond what's on the floor, the store can source or commission items rather than directing you elsewhere.

The store's approach centers on personal consultation—staff spend time understanding what you need rather than rushing through a transaction. This matters if you're furnishing a room from scratch or replacing a single worn piece, because the conversation shapes what you'll actually order and how long you'll wait for it.

Key Takeaways

• Home By Kelly & carries both floor stock and custom upholstered furniture, so you can take pieces home immediately or wait for a custom order.
• The store handles fabric selection and design consultation in-person, which means visiting lets you see options and discuss timelines before committing.
• Custom pieces typically take longer than ready-made furniture, so ask about lead times when you're deciding between floor stock and a special order.
• The store is located in the Midlands, so plan your visit accordingly if you're traveling from another region of South Carolina.

What's on the floor versus what you can order

Home By Kelly & keeps finished pieces in stock—sofas, chairs, tables, and bedroom furniture you can see and sit on before buying. These items are available to take home or have delivered relatively quickly. The advantage is certainty: you know exactly what the fabric feels like, how the piece sits in a room, and whether the color matches your space.

The store also works with manufacturers and upholsterers to create custom pieces. This route makes sense if you need a specific size, fabric, or style that isn't on the floor. Custom orders take longer—typically several weeks to a few months depending on the maker and current demand—but you get exactly what you want rather than compromising on what's available.

Fabric and design choices

When you're looking at upholstered furniture, the fabric is often the biggest decision. Home By Kelly & keeps sample books and swatches in-store so you can hold them up to your existing décor, see how light hits them, and imagine them in your home. Staff can discuss durability, cleaning requirements, and cost differences between options.

If you're ordering custom pieces, the fabric selection happens during your consultation. Bring photos of your room, paint samples, or existing furniture if you want the new piece to coordinate. The store can also advise on patterns versus solids, neutral tones versus bold colors, and fabrics that hold up well in high-traffic households or homes with pets.

Delivery and setup

Ready-made pieces can usually be delivered within days or a week. Custom orders depend on the maker's schedule—ask for a specific date range when you place the order, not just "a few weeks." The store handles delivery logistics, though you'll want to confirm whether delivery includes placement in your room and removal of packaging.

For large pieces like sectionals or bedroom sets, measure your doorways and hallways before ordering. The store can advise on whether a piece will fit through your space, and if it won't, whether it can be delivered in sections and assembled inside your home.

Pricing and payment

Furniture pricing varies widely depending on whether you're buying floor stock or ordering custom pieces, and what materials and fabrics you choose. Floor stock is typically priced to move, while custom orders reflect the upholsterer's labor and the specific fabrics you select. Ask about the total cost upfront—including delivery—so there are no surprises when the invoice arrives.

The store accepts standard payment methods. If you're making a large purchase, ask whether payment plans or financing options are available. Some furniture retailers offer these, though terms and interest rates vary.

Visiting the store

Home By Kelly & is best visited when you have time to look around and talk with staff. Bring measurements of the room you're furnishing, photos of your existing décor, and a sense of your budget. If you're ordering custom pieces, this first visit is where you'll discuss options; you won't finalize the order the same day unless you're buying floor stock.

The store is located in the Midlands, so check hours before you go. If you're traveling from another part of South Carolina—the Lowcountry, the Upstate, or the coast—plan your trip accordingly. Some customers make furniture shopping a weekend outing combined with other Midlands activities.

When to shop here versus elsewhere

Home By Kelly & works well if you want personal attention, custom options, and a local relationship with the store. You're not buying from a big-box chain or ordering sight-unseen from a website. That personal service costs something—prices may be higher than a warehouse retailer—but you get design input and the ability to see and touch pieces before committing.

If you need furniture immediately and don't care about customization, a big-box store or online retailer might be faster. If you want to commission a completely unique piece or need upholstery work on an existing item, the store's connections to local and regional makers become an advantage.

Frequently Asked Questions

How long does a custom order usually take?

Custom pieces typically take several weeks to a few months, depending on the upholsterer and current demand. Ask for a specific delivery window when you place the order. Rush options may be available at a higher cost, but standard lead times are the norm.

Can I return or exchange furniture if I change my mind?

Return and exchange policies vary by store and by whether the piece is floor stock or custom-ordered. Floor stock may have a return window; custom pieces usually cannot be returned once ordered. Ask about the policy before you commit to a purchase.

Do you offer upholstery repair or reupholstering services?

Many furniture stores have relationships with upholsterers who can repair or reupholster existing pieces. Ask the staff whether they offer this service or can refer you to someone who does. This is especially useful if you have a family heirloom or a piece you love but the fabric is worn.

What if I buy a piece and it doesn't fit through my door?

Measure your doorways and hallways before ordering, and tell the store about any tight spaces. Many pieces can be delivered in sections and assembled inside your home, though this may add to the delivery cost. Ask about this option when you're deciding whether to buy.

Can I see fabric samples at home before ordering?

Some stores allow you to take swatches home for a few days so you can see how they look in your actual lighting and next to your existing furniture. Ask whether this is an option; it can help you make a confident choice, especially for custom orders.