BJ's Furniture Store: What to Know Before You Shop

What BJ's Furniture Store Offers

BJ's Furniture Store is a South Carolina–based retailer with locations across the state that sells sofas, dining sets, bedroom furniture, and accent pieces for living rooms and home offices. The store carries both its own in-house brands and products from national manufacturers, with price points ranging from budget-friendly to mid-range. Most locations offer in-store shopping, and some provide delivery services within their service areas.

The store's inventory leans toward traditional and transitional styles, with a smaller selection of contemporary pieces. You'll find leather and fabric upholstery options, wood and metal frames, and occasional seasonal or clearance items. BJ's also stocks smaller furnishings like ottomans, side tables, and entertainment centers that work well for filling out a room after you've chosen major pieces.

Key Takeaways

• BJ's has multiple locations throughout South Carolina, so you can visit a showroom near you to see and sit on furniture before buying.
• The store carries both budget and mid-range price points, with options from its own brands and national manufacturers.
• Delivery is available at many locations but varies by address, so confirm coverage for your area when you purchase.
• Return and exchange policies differ depending on whether furniture is custom-ordered or in-stock, so ask about the specific terms before you commit.

Finding a BJ's Location Near You

BJ's Furniture Store operates multiple showrooms across South Carolina. To find the location closest to you, visit the store's website or call their main number to confirm hours and current inventory. Many locations are in or near shopping districts in larger towns and cities, making them accessible from most parts of the state.

If you're shopping from a rural area, you may need to travel to a regional hub. Some stores offer phone consultations if you want to ask about specific pieces or pricing before making the drive. Calling ahead also lets you confirm whether a particular item is in stock, since popular pieces sometimes sell out between shipments.

In-Stock Versus Custom Orders

BJ's carries both ready-to-take-home furniture and items you can order in different fabrics, colors, or configurations. In-stock pieces are usually available to take home the same day or within a few days, depending on size and delivery logistics. Custom orders—such as a sofa in a specific fabric or a dining table in a particular wood finish—typically take longer, sometimes several weeks.

Before you order, ask the sales associate which option applies to the piece you want. In-stock items usually have a shorter return window and fewer customization choices. Custom orders let you match your décor exactly but require patience and a non-refundable deposit in many cases. Understanding this distinction upfront prevents surprises about delivery timing or your ability to change your mind.

Delivery and Setup Services

Many BJ's locations offer delivery within their service areas, though coverage depends on your zip code. When you purchase, the store will tell you whether delivery is available to your address and what the cost will be. Some locations include basic delivery in the price for larger purchases, while others charge a separate fee based on distance.

Delivery typically means the store brings the furniture to your home and places it in the room of your choice. Setup services—such as assembling a bed frame or attaching table legs—may be available for an additional charge. Ask about these options when you're ready to buy, and confirm the delivery window so you can plan to be home.

Payment and Financing Options

BJ's accepts major credit cards and debit payments. Some locations also offer in-house financing or partnerships with third-party lenders, which can spread payments over several months. These financing options often come with promotional rates for may have access to buyers, though terms vary by location and current promotions.

If you're interested in financing, ask the sales associate about current offers and what information you'll need to provide. Financing decisions are usually made on the spot, so you can know immediately whether you're approved. Read the terms carefully, especially the interest rate and any penalties for early payment or missed installments.

Return and Exchange Policies

BJ's return policy depends on whether your furniture is in-stock or custom-ordered. In-stock items typically have a return window of 30 days or less, though you should confirm the exact timeframe when you purchase. Custom orders are usually final sales, meaning you cannot return them once production begins, though the store may allow exchanges for different fabrics or finishes before work starts.

Damage during delivery or defects in craftsmanship are handled separately from standard returns. If your furniture arrives damaged or with visible flaws, report it to the store immediately—most will replace or repair the piece at no cost. Keep your receipt and any delivery documentation, as you'll need these to process any claim.

Shopping Tips for Getting the Best Value

Visit during off-peak hours—typically weekday mornings or early afternoons—when sales associates have more time to answer questions and show you options. Bring measurements of your space, including doorways and hallways, so you know what will fit. Many people underestimate how large a sofa or dining table actually is in person, so sitting on pieces and visualizing them in your room matters.

Ask about floor models or display pieces that are being discontinued. These are often discounted significantly and available for immediate pickup. Sign up for the store's email list or ask about upcoming sales, as BJ's periodically runs promotions on specific categories or clearance items. Comparing prices with other South Carolina furniture retailers also helps you understand whether you're getting a competitive deal.

Frequently Asked Questions

Can I order furniture online and pick it up in-store?

Some BJ's locations offer online ordering with in-store pickup, but this varies by location. Call the store nearest you or check their website to see whether this option is available. If it is, you'll typically pay online and pick up within a few business days.

What should I do if my furniture arrives damaged?

Contact the store immediately with photos of the damage. Most retailers will send a replacement or repair the piece at no cost if damage occurred during delivery. Keep your receipt and any delivery paperwork as proof of the damage claim.

Do I have to buy the floor model, or can I order a new one?

You can usually choose either option. Floor models are discounted but may show wear from customers sitting and testing them. A new piece costs more but arrives in pristine condition. Ask the sales associate about both prices so you can decide which works better for you.

How long does a custom furniture order typically take?

Custom orders usually take between three and eight weeks, depending on the manufacturer and current demand. The store will give you an estimated delivery date when you place the order. Confirm this timeline before you commit, especially if you need the furniture by a specific date.

Are there any South Carolina sales tax exemptions for furniture?

South Carolina does not exempt furniture from sales tax. You'll pay the standard state sales tax rate on your purchase. Some stores offer tax-free promotions during specific sales events, so ask whether any are coming up.