Bassett Furniture in South Carolina: Where to Shop and What to Expect

What Bassett Furniture Offers and Where to Find It in South Carolina

Bassett Furniture is a furniture manufacturer and retailer based in Virginia that operates showrooms across the country, including several locations in South Carolina. The company specializes in upholstered furniture—sofas, sectionals, chairs, and ottomans—along with bedroom sets, dining tables, and occasional pieces. Most items are made to order rather than stocked, which means you choose the frame, fabric or leather, legs, and cushion firmness before production begins.

In South Carolina, you'll find Bassett showrooms in major retail areas. The company operates both standalone stores and shop-within-a-shop locations inside larger furniture retailers. Each showroom displays sample pieces on the floor so you can see construction quality and sit on different frame styles before ordering. Staff can walk you through customization options and explain lead times, which typically run 8 to 12 weeks for upholstered pieces.

Bassett also sells through its website, though online ordering works differently than in-store shopping—you select from pre-configured options rather than building a piece from scratch. Delivery is available to most South Carolina addresses, and the company handles white-glove service (placement in your home) for an additional fee at many locations.

Key Takeaways

• Bassett pieces are made to order, so you customize fabric, frame style, and cushion firmness before production begins, with typical lead times of 8 to 12 weeks.
• South Carolina showrooms let you sit on sample frames and see upholstery options in person before committing to an order.
• Prices vary widely depending on frame size, fabric choice, and customization—a basic sofa costs less than one with premium leather and upgraded cushioning.
• Delivery and setup are available statewide, though white-glove placement service carries an additional charge.
• Bassett offers financing options through third-party lenders, and showroom staff can explain current promotions and payment plans.

Understanding Bassett's Made-to-Order Process

When you order from Bassett, you're not buying off the floor—you're selecting a frame design and then customizing it. You choose your upholstery (fabric or leather), the color or pattern, leg style, arm height, cushion density, and sometimes seat depth. This process takes time because each piece is built after your order is placed, not pulled from a warehouse.

Lead times typically fall between 8 and 12 weeks, though this can vary by season and current production volume. During busy periods (fall and early spring), wait times may extend. The showroom can tell you the specific lead time for your chosen configuration when you order. This matters if you're furnishing a new home or need pieces by a particular date—ordering in advance is essential.

The upside of made-to-order is that you get exactly what you want rather than settling for what's in stock. The downside is that you can't take the sofa home today. If you need furniture immediately, Bassett may not be the right choice, though some showrooms carry floor samples available for quick purchase.

Fabric, Leather, and Customization Options

Bassett offers hundreds of fabric and leather options across different price points. Entry-level fabrics are durable and affordable; mid-range options include performance fabrics designed to resist stains; premium choices include high-end leathers and designer textiles. The fabric you choose affects both the final price and how the piece will wear over time.

Performance fabrics—treated to repel liquids and resist fading—cost more upfront but may save money on cleaning and replacement if you have pets or children. Leather ranges from aniline (natural-looking, requires care) to pigmented (more durable, easier to clean). Showroom staff can explain the differences and show you samples of each type.

Beyond upholstery, you can customize leg finishes (wood stain options, metal, or upholstered), arm styles, seat cushion firmness, and back cushion fill. Some frames come in multiple sizes—a sectional can be configured as a left-facing or right-facing chaise, for example. These choices let you match your space and preferences exactly, but they also mean the final price depends entirely on what you select.

Pricing and What Affects the Cost

Bassett furniture prices vary significantly based on frame size, upholstery choice, and customization. A basic fabric sofa might start around $800 to $1,200, while the same frame in premium leather or with upgraded cushioning could reach $2,000 or more. Sectionals, sleeper sofas, and specialty pieces cost more than standard sofas. Bedroom sets and dining tables follow similar logic—base price depends on size and materials, and customization adds to the total.

The showroom can provide a quote once you've selected your options. Many locations offer financing through third-party lenders, allowing you to spread payments over time. Promotions and sales vary by location and season, so asking about current offers when you visit is worthwhile. Some showrooms run periodic sales on specific frame styles or offer discounts during holiday weekends.

Delivery fees depend on your location within South Carolina and whether you choose standard delivery (furniture placed in your home) or white-glove service (placement in the room of your choice, with assembly and old furniture removal). White-glove service typically costs $200 to $500 more than standard delivery, depending on distance and complexity.

How to Shop at a Bassett Showroom

Start by browsing the floor to see frame styles and sit on different cushion firmnesses. Showroom staff can explain the construction—how the frame is built, what the cushion core is made of, and how different choices affect durability and comfort. Don't hesitate to ask questions about fabric performance, leg options, or lead times.

Once you've chosen a frame, work with staff to select your upholstery. They'll show you fabric and leather samples and explain how each performs. If you're unsure, take photos or samples home to see how they look in your space's lighting. Many showrooms allow you to place a hold on a configuration while you decide.

When you're ready to order, the showroom will document your selections, take a deposit (usually 50 percent of the total price), and provide a written order with the lead time and expected delivery date. You'll pay the balance when the piece is ready to ship. Ask about the return or modification policy in case your circumstances change before production begins.

Delivery and Setup in South Carolina

Bassett arranges delivery through logistics partners that serve South Carolina statewide. Standard delivery means the furniture is brought to your home and placed in the room you specify, but assembly and old furniture removal are not included. White-glove service includes placement in your chosen room, assembly of any components, and removal of your old furniture if you want it taken away.

Delivery typically occurs within a few days of the piece arriving at the local distribution center, though you'll have a specific delivery window. The showroom provides tracking information so you know when to expect your order. If you have questions about delivery logistics or need to reschedule, contact the showroom or the delivery coordinator directly—they're more responsive than a national customer service line.

For large orders or multiple pieces, coordinate delivery timing with the showroom. Delivering a sectional, coffee table, and bedroom set on the same day may be possible but requires planning. If you're furnishing a new home, the showroom can help you schedule deliveries in a logical order.

Comparing Bassett to Other Furniture Retailers

Bassett differs from big-box furniture stores in that most pieces are made to order rather than stocked. This means longer wait times but more customization. Compared to high-end custom furniture makers, Bassett is more affordable and faster. Compared to budget retailers selling pre-made pieces, Bassett costs more but offers better construction and upholstery choices.

If you need furniture immediately, a store with floor stock (like a large furniture warehouse) is a better fit. If you want extensive customization and don't mind waiting, Bassett's approach works well. If you're somewhere in between—you want good quality and some choice but need delivery within a few weeks—ask the showroom about floor samples or discontinued styles that may be available for faster pickup.

Many South Carolina shoppers use Bassett for major pieces (sofas, sectionals, bedroom sets) and fill in with faster-delivery items from other retailers. This hybrid approach lets you get the customization you want for focal pieces while still furnishing your home on a reasonable timeline.

Frequently Asked Questions

Can I see Bassett furniture before I order?

Yes. Bassett showrooms display sample frames and upholstery options so you can see construction quality and sit on different styles. You're selecting from actual frame designs and real fabric samples, not just looking at pictures. This hands-on approach is one reason many people prefer shopping in person rather than online.

What happens if I don't like my sofa after it arrives?

Return and modification policies vary by location and whether production has begun. Once your piece is in production, changes are usually not possible. Ask about the return window and any restocking fees when you place your order. Some showrooms are more flexible than others, so clarify the policy in writing before you commit.

How long does delivery take after my furniture is made?

Once production is complete, your piece ships to a local distribution center, typically within a few days. Delivery from there usually happens within one to two weeks, depending on your location in South Carolina and current delivery volume. The showroom provides a specific delivery window when your order is ready to ship.

Does Bassett offer any warranty on upholstered furniture?

Bassett provides a limited warranty covering frame and cushion defects, though coverage details vary by piece and fabric type. Ask the showroom for a written warranty statement before you order. Warranties typically do not cover normal wear, staining, or damage from misuse, so understanding what's covered matters.

Can I order online and pick up in a South Carolina showroom?

Bassett's website allows you to order online, but pickup options depend on your location and the specific piece. Some showrooms accept online orders for local pickup, while others require delivery. Contact your nearest showroom directly to ask whether in-store pickup is available for your order.