Mr. Electric of Greer: What to Know Before You Call
Mr. Electric of Greer serves residential and commercial customers in the Upstate
Mr. Electric of Greer is a locally-owned electrical contractor operating in Greer and surrounding areas of Greenville County. The company handles both residential and commercial electrical work, including repairs, installations, and maintenance. They are part of the larger Mr. Electric franchise network but operate as an independent business in the Greer market.
Like any electrical contractor, Mr. Electric of Greer should be evaluated on licensing, insurance, specific services offered, pricing structure, and availability before you call. This guide covers what questions to ask and what to look for when considering any electrician for your project.
Key Takeaways
- Mr. Electric of Greer is a franchise location serving residential and commercial customers in Greenville County.
- Before hiring any electrician, confirm they hold a valid South Carolina electrical license and carry liability insurance.
- Get a written estimate that breaks down labor, materials, and any service fees before work begins.
- Ask about their response time for emergency calls and whether they charge differently for nights, weekends, or holidays.
- Check online reviews and ask for references from recent jobs similar to yours.
What to ask before you hire
Start by confirming licensing. South Carolina requires electricians to be licensed through the Department of Labor, Licensing and Regulation (DLLR). Ask for the company's license number and verify it independently through the DLLR website—this takes two minutes and protects you. Also ask whether the electrician who will do your work holds a journeyman or master license, or whether they work under a licensed supervisor.
Insurance matters equally. A reputable electrical contractor carries general liability insurance and workers' compensation coverage. Request a certificate of insurance before work starts. This protects you if someone is injured on your property or if damage occurs during the job.
Get everything in writing. A legitimate contractor will provide a written estimate that itemizes labor costs, materials, and any service call fees. Ask whether the estimate is binding or if it can change if the scope of work expands. Understand their payment terms—do they require a deposit, and if so, how much? What happens if the job takes longer than estimated?
Understanding service call fees and pricing
Most electrical contractors charge a service call fee to diagnose the problem, separate from the cost of repairs. This fee typically ranges depending on the contractor and the time of day, but you should know the amount before they arrive. Ask whether the service call fee is waived if you proceed with the repair, or if it is added on top of the repair cost.
Emergency calls—nights, weekends, and holidays—often cost more than daytime weekday work. If you need an electrician outside normal business hours, ask upfront what the additional charge will be. Some contractors have a flat emergency rate; others charge an hourly rate that is higher after hours.
Checking references and reviews
Online reviews on Google, Yelp, or the Better Business Bureau give you a sense of how a contractor treats customers and whether jobs are completed on time and to standard. Look for patterns in the feedback—one negative review is different from five. Pay attention to how the business responds to criticism.
Ask the contractor directly for references from recent jobs similar to yours. A contractor who has done work in your neighborhood or on your type of home is a safer bet than one who is unfamiliar with local electrical codes or your home's age and wiring. Call at least two references and ask whether the work was completed on schedule, whether the price held, and whether they would hire the contractor again.
Common electrical projects and scope
Electrical contractors typically handle outlet and switch repairs, panel upgrades, circuit additions, lighting installation, ceiling fan installation, and troubleshooting electrical problems. Some also do backup generator installation and whole-home surge protection. Before you call, have a clear description of what you need—"my kitchen outlet doesn't work" is different from "I want to add two new circuits to my kitchen for appliances."
If your project involves major work like a panel upgrade or rewiring, the contractor may need to pull a permit from Greer or Greenville County. Permits exist to ensure work meets electrical code and protects your home's safety. A contractor who skips permitting to save money is a red flag. Ask whether permits are included in the estimate or charged separately.
What to do if something goes wrong
If work is incomplete, unsafe, or doesn't match what was promised, document everything in writing—photos, emails, the original estimate, and notes about what was promised versus what was delivered. Contact the contractor in writing and give them a reasonable deadline to fix the problem. Keep copies of all correspondence.
If the contractor does not respond or refuses to correct the work, you can file a complaint with the South Carolina Department of Labor, Licensing and Regulation. The DLLR investigates complaints about licensed electricians and can take action if a contractor violates state electrical code or licensing rules. You can also pursue the matter through small claims court if the cost is within that court's limit, or consult a lawyer if the damage is significant.
Frequently Asked Questions
How do I know if an electrician is licensed in South Carolina?
Visit the South Carolina Department of Labor, Licensing and Regulation website and search their license database by the contractor's name or license number. A valid license means the electrician has passed exams and met training requirements. Always verify before hiring.
What should a written estimate include?
A complete estimate lists the service call fee, labor costs (hourly rate or flat fee), materials and parts with prices, any permit fees, and the total. It should also state the timeline and what happens if the scope changes. Ask for clarification on anything unclear before signing.
Can I negotiate the price?
You can ask, but most licensed electricians price based on time, expertise, and materials—there is limited room to negotiate. Getting multiple estimates from different contractors is a better approach than haggling with one. Compare what each includes and what they charge.
Do I need a permit for electrical work?
It depends on the scope. Simple repairs usually do not require permits, but new circuits, panel upgrades, and major installations do. Your contractor should know what your project requires. Permits cost money but protect your home and ensure the work meets code.
What if the electrician damages something during the repair?
This is why insurance matters. A contractor with liability coverage can file a claim to cover accidental damage. Before work starts, walk through the area with the contractor and document existing conditions with photos. This protects both of you if a dispute arises later.