What Com-Tech Services Division Does and How to Reach Them

Com-Tech Services Division handles state computer systems and IT support for South Carolina government

Com-Tech Services Division is the information technology arm of South Carolina state government. The division manages the computer networks, systems, and technical infrastructure that state agencies depend on to deliver services to the public. If you need to report a technology problem affecting a state office, understand how state IT systems work, or find out which agency handles a specific computer issue, Com-Tech is the place to start.

Com-Tech operates under the South Carolina Department of Administration and serves as the central IT provider for most state agencies. The division does not handle personal computer problems or home internet issues—it focuses on the systems and networks that run state government itself.

Key Takeaways

• Com-Tech Services Division manages information technology systems for South Carolina state government agencies, not personal computers or home networks.
• The division operates under the South Carolina Department of Administration and provides IT infrastructure, support, and network management across state offices.
• If a state agency's website or online service is down, or if you need to report a technology problem at a state office, Com-Tech may be involved in the solution.
• Contact information and specific services are available through the Department of Administration website or by calling the main state government information line.

What Com-Tech Services Division manages

Com-Tech oversees the computer networks, data centers, and IT infrastructure that connect state government offices across South Carolina. This includes the systems behind state agency websites, online portals where you may pay taxes or renew licenses, email systems for state employees, and the networks that allow different agencies to share information securely.

The division also manages cybersecurity for state systems, ensuring that sensitive information—like driver's license records or tax data—stays protected. Com-Tech handles software licensing, system upgrades, and the technical backbone that allows state agencies to operate. When a state office experiences a major technology outage or needs new IT infrastructure, Com-Tech is typically involved in planning and implementing the solution.

When you might need to contact Com-Tech

You would contact Com-Tech if you are reporting a problem with a state agency's website or online service that appears to be a technical issue rather than a policy question. For example, if a state agency's website is down, a payment portal is not working, or an online form will not submit, Com-Tech may be the right contact.

However, most people do not contact Com-Tech directly. Instead, you would report the problem to the specific state agency involved—the Department of Motor Vehicles, the Department of Revenue, or whichever office provides the service you are trying to use. That agency can then escalate the issue to Com-Tech if it is a system-level problem. If you have a question about a state service or policy, always start with the agency itself rather than Com-Tech.

How to reach the Department of Administration

Com-Tech Services Division is part of the South Carolina Department of Administration. You can reach the department's main office at 803-734-2000 or visit their website through the official South Carolina government portal at sc.gov. The department's website lists contact information for specific divisions and services.

If you are trying to report a problem with a specific state service—a website, online portal, or state office—start by contacting that agency directly. They will know whether the issue is a technical problem that needs Com-Tech's attention or a service question they can answer themselves. State agency contact information is available through sc.gov or by calling 211 for general state government referrals.

Understanding state IT infrastructure

South Carolina's state IT systems are centralized under Com-Tech to save money and ensure consistent security standards across all agencies. This means that when you use a state service online—renewing a vehicle registration, checking a professional license, or paying a state fee—you are connecting to systems that Com-Tech maintains and protects.

Because these systems serve the entire state, outages or upgrades can affect multiple agencies at once. Com-Tech coordinates maintenance windows, security updates, and system improvements to minimize disruption to public services. The division also works to make state services more accessible online, though the specific features and policies of each service are decided by the individual agencies that offer them.

The difference between Com-Tech and your personal IT needs

Com-Tech Services Division does not provide IT support for personal computers, home networks, or small businesses. If your home internet is down, your personal computer has a virus, or you need help setting up a home office, you would contact your internet service provider or a local computer repair business—not Com-Tech.

Com-Tech's focus is exclusively on state government systems. State employees who need technical support at their workplace would contact their agency's IT department or help desk, which may work with Com-Tech on larger infrastructure issues but handles day-to-day employee support separately.

Frequently Asked Questions

Is Com-Tech the same as the Department of Administration?

No. Com-Tech Services Division is one part of the South Carolina Department of Administration. The Department of Administration oversees multiple divisions, including Com-Tech, human resources, procurement, and other state functions. Com-Tech specifically handles information technology.

What do I do if a state agency's website is not working?

Contact the state agency directly first—they can tell you whether the problem is a technical outage or a service issue. If it is a widespread technical problem, the agency will report it to Com-Tech. You can also check sc.gov for status updates on major state services.

Can Com-Tech help me with my personal computer or home internet?

No. Com-Tech only supports state government systems. For personal computer problems, contact your internet service provider, a local computer repair business, or the manufacturer of your device.

How do I report a security problem with a state website?

Contact the specific state agency that runs the website. They can escalate security concerns to Com-Tech and the appropriate state security teams. Most state agencies also list security contact information on their websites.