Ferguson Building Supplies: What to Find and How to Shop There

Ferguson is a national plumbing and HVAC supplier with a South Carolina location serving contractors and homeowners

Ferguson operates a showroom and warehouse in South Carolina where you can buy plumbing fixtures, heating and cooling equipment, water heaters, and related supplies. The company sells to both licensed contractors and do-it-yourself homeowners, though some items and pricing structures differ between the two groups. You can shop in person, order by phone, or browse online for delivery or local pickup.

The South Carolina location is part of Ferguson Enterprises, one of the largest building supply distributors in the United States. The company stocks both common items you might find at a general hardware store and specialized equipment that contractors order for specific jobs. If you are working on a plumbing or HVAC project, Ferguson is worth checking for availability and pricing before you commit to materials elsewhere.

Key Takeaways

• Ferguson sells plumbing, HVAC, and water heating supplies to both homeowners and contractors at a South Carolina location.
• You can shop in the showroom, call to order, or use the online store for pickup or delivery options.
• Contractor accounts may offer different pricing and access to specialized products than homeowner purchases.
• Ferguson stocks both everyday items and hard-to-find equipment, making it useful for comparing options before you buy elsewhere.

What you can buy at Ferguson

Ferguson carries plumbing fixtures including faucets, sinks, toilets, and bathtubs from brands like Kohler, Moen, and Delta. The plumbing section also includes pipes, fittings, valves, and water treatment equipment. If you are replacing or upgrading your home's water heater, Ferguson stocks tank and tankless models in various sizes and fuel types.

The HVAC section includes furnaces, air conditioners, heat pumps, and ductwork. Ferguson also carries thermostats, refrigerant, and replacement parts for existing systems. Specialty items like radiant heating systems, ventilation equipment, and commercial-grade supplies are available, though availability varies by location and may require ordering ahead.

Beyond fixtures and equipment, Ferguson sells tools, safety gear, and materials needed to install or repair plumbing and HVAC systems. This includes solder, flux, pipe insulation, ductwork tape, and other consumables contractors use on every job.

How to find the South Carolina location and hours

Ferguson has a showroom location in South Carolina, but the exact address and hours change over time. The fastest way to find current information is to visit Ferguson's website and use their store locator tool, or call their customer service line to confirm the location nearest to you, current hours, and whether they have a specific item in stock before you drive there.

Many Ferguson locations are open during standard business hours on weekdays and have limited Saturday hours. Some locations close on Sundays. If you need supplies outside regular hours, online ordering with local pickup or delivery may be your option.

Shopping in person versus ordering online or by phone

Walking into the showroom lets you see fixtures in person, compare finishes and styles, and ask staff questions about compatibility and installation. This is especially useful if you are choosing between similar products or want to understand the difference between price tiers. Staff can also help you identify the right size or type of equipment for your specific situation.

Ordering by phone or online works well if you already know what you need — the model number, size, and finish. Online ordering often shows real-time inventory at your local store, so you can confirm something is in stock before you order. Delivery is available for larger items like water heaters and HVAC equipment, though delivery fees and timing vary.

Contractor accounts may have dedicated account managers who can help with large orders, special pricing, and expedited delivery. If you run a plumbing or HVAC business, asking about contractor pricing when you first visit or call is worth doing.

Pricing and payment options

Ferguson prices vary based on the brand, quality tier, and whether you are buying as a homeowner or contractor. Comparing prices between Ferguson and other suppliers — including big-box hardware stores, online retailers, and local plumbing suppliers — is normal practice. Some items are cheaper at Ferguson, others at competitors, depending on the product and current sales.

Ferguson accepts major credit cards, checks, and electronic payment. Contractor accounts often have net payment terms, meaning you pay after delivery rather than at the time of purchase. Ask about payment options when you set up an account or place your first order.

When to call ahead before visiting

If you are looking for a specific model, finish, or size — especially for less common items — calling ahead saves a wasted trip. Ferguson's inventory changes based on what contractors in the area are building and what homeowners are ordering. A popular faucet finish might be in stock one week and backordered the next.

For large orders, special requests, or items that need to be ordered from the manufacturer, calling ahead also gives Ferguson time to source the product and have it ready when you arrive or schedule delivery. This is especially important for HVAC equipment and water heaters, which are often ordered to specification rather than pulled from shelf stock.

Frequently Asked Questions

Do I need a contractor license to shop at Ferguson?

No. Ferguson serves both homeowners and contractors. You can walk in or call to order as a homeowner. Some pricing and product access may differ between homeowner and contractor accounts, but you are not turned away for lacking a license. Ask about homeowner pricing when you shop.

Can Ferguson order something if it is not in stock?

Yes. Most items can be ordered from the manufacturer or Ferguson's distribution network. Delivery time depends on the product and current demand. Call the store or ask in person for an estimated arrival date before you commit to ordering.

Does Ferguson deliver to homes in South Carolina?

Ferguson offers delivery for most items, though fees and timing vary by location and order size. Some stores deliver same-day or next-day for local orders. Ask about delivery options and costs when you order, or check the online store for delivery information specific to your address.

What if I need help choosing between two products?

Ferguson staff in the showroom can explain the differences between brands, quality levels, and features. If you are ordering online or by phone, call the store and ask to speak with someone who can answer questions about the specific products you are considering.

Does Ferguson have a return policy?

Ferguson has a return policy, but terms vary by product type and whether the item has been opened or installed. Ask about the return window and any restocking fees when you purchase, or check the receipt for the policy details. Returning large items like water heaters or HVAC equipment usually requires contacting Ferguson directly.