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D & L Parts Company: Where to Find Appliance Parts in South Carolina

What D & L Parts Company offers

D & L Parts Company is an appliance parts supplier serving South Carolina with a focus on replacement components for major household appliances. The company stocks parts for refrigerators, washers, dryers, dishwashers, ovens, and other common kitchen and laundry equipment. Rather than a retail showroom where you browse shelves, D & L operates as a parts distributor—you contact them with your appliance model number and the specific part you need, and they source it for you.

The company has built its reputation on serving both individual homeowners and HVAC and appliance repair professionals across the state. If your refrigerator compressor has failed, your washing machine drum is damaged, or your dishwasher pump needs replacement, D & L can often locate the exact part your appliance requires. They work with major manufacturers' parts catalogs and can typically identify what you need from a model number alone.

Key Takeaways

  • D & L Parts Company sources replacement parts for major appliances including refrigerators, washers, dryers, dishwashers, and ovens.
  • You will need your appliance's model number to contact them and describe which part has failed or needs replacement.
  • The company serves both homeowners attempting repairs themselves and professional repair technicians across South Carolina.
  • Ordering typically involves a phone call or in-person visit where you provide the model number and part description.

How to find the right part

Before you contact D & L, locate your appliance's model number. This information appears on a label inside the appliance—usually on the back wall of a refrigerator, inside the door frame of a dishwasher, or on the side of a washing machine. Write down the full model number exactly as it appears. You will also need to describe what is wrong: is the part making noise, not working at all, leaking, or visibly damaged?

Once you have the model number and a description of the problem, call D & L or visit in person. Staff can cross-reference your model number with parts catalogs and tell you what component is likely the issue. They can also advise whether a part is worth replacing or whether the repair cost makes replacement of the appliance itself more practical. This conversation often saves time and money because a technician can rule out common misdiagnoses before you order the wrong part.

Ordering and pickup options

D & L typically operates on a call-and-order basis rather than an online storefront. After you describe your appliance and the problem, they will quote you a price and availability. Some parts are in stock and ready to pick up the same day or within a few days. Others may need to be ordered from the manufacturer, which can take one to two weeks depending on the part and current supply.

You can usually pick up parts at their location, though you should confirm their current hours and location before making the trip. Some customers prefer to have parts shipped, so ask about that option when you call. Payment is typically cash or card at the time of pickup or shipment.

When to repair versus replace

A major appliance repair makes sense when the part cost is significantly less than a new appliance and the machine is otherwise in good condition. If your five-year-old refrigerator needs a compressor replacement, the part and labor might total $400 to $600—worth fixing. If your fifteen-year-old refrigerator needs the same repair, you may be closer to the cost of a new unit, and a new appliance comes with a warranty.

D & L staff can give you honest guidance on this question because they see the full range of repair scenarios. They know which parts fail most often on certain models and whether a repair is likely to hold or whether you are throwing money at a machine that will need something else replaced soon. This perspective is valuable when you are deciding whether to invest in a repair.

Working with repair professionals

If you hire a professional appliance repair technician, they often have an account with D & L or a similar distributor and can order parts directly. Some technicians will handle the entire transaction—diagnosis, parts ordering, and installation—and bill you for everything together. Others may ask you to source the part yourself, which is where D & L becomes useful for a homeowner doing their own research.

If you are planning to hire someone, ask them upfront whether they have a preferred parts supplier and whether they can give you an estimate that includes the part cost. This prevents surprises when the invoice arrives. Many repair professionals appreciate when a customer has already researched the part and model number, because it speeds up the diagnostic process.

Frequently Asked Questions

Do I need to know exactly which part is broken before I call?

No. You need the model number and a description of what is happening—whether the appliance is not turning on, leaking, making noise, or running but not completing its cycle. D & L can often narrow down the likely part from that information. If you are unsure, describe the symptom and let them ask follow-up questions.

What if D & L does not have the part in stock?

They can order it from the manufacturer. Availability depends on the part and current supply chains. Common parts for popular appliance models usually arrive within a week. Older or less common models may take longer. Ask for an estimated arrival date when you order so you know whether to plan a repair for that timeline.

Can I return a part if I ordered the wrong one?

Return policies vary, so ask when you place your order. Many parts distributors allow returns on unopened, unused parts within a certain window, but some do not accept returns on parts that have been opened or installed. Confirm the policy before you buy so there are no surprises.

Should I attempt the repair myself or hire a technician?

That depends on the part and your comfort level. Simple replacements like door seals, filters, or shelves are often homeowner-friendly. More complex work involving electrical components, refrigerant, or major disassembly usually requires a professional. D & L staff can advise on the difficulty level when you describe the repair.

How do I know if my appliance is worth repairing?

A general rule: if the repair cost is less than one-third the price of a new appliance and the machine is less than ten years old, repair is usually worthwhile. Older machines or repairs costing more than that threshold often make replacement the better choice. D & L can help you think through this decision based on the part cost and your appliance's age.