What to Know About Appliance Warehouse of America

Appliance Warehouse of America is a discount appliance retailer with locations across the Southeast

Appliance Warehouse of America operates as a regional chain selling new and scratch-and-dent appliances at below-retail prices. The company focuses on major appliances—refrigerators, washers, dryers, dishwashers, ranges, and microwaves—and stocks both name brands and house brands. Most locations are in South Carolina, Georgia, and North Carolina, though the chain has expanded into other states. The business model centers on selling floor models, returned items, and appliances with cosmetic damage at discounts that can reach 30 to 50 percent below manufacturer pricing.

The chain operates both physical showrooms and an online ordering system. In-store shopping lets you see appliances in person and ask staff about specific models, while online ordering offers the option to browse inventory and arrange delivery without visiting a location. Delivery and installation are available but typically cost extra and depend on your zip code and the appliance type.

Key Takeaways

• Appliance Warehouse of America sells new, returned, and cosmetically damaged appliances at discounts, with most locations in South Carolina, Georgia, and North Carolina.
• The retailer carries major brands like LG, Samsung, Whirlpool, and GE alongside house-brand models at lower price points.
• Scratch-and-dent appliances work identically to new ones but have dents, scratches, or minor cosmetic flaws that do not affect performance.
• Delivery and installation fees vary by location and appliance size, so confirm costs before purchase.
• Warranty coverage on discounted appliances is typically shorter than on full-price models, so review the terms before buying.

How scratch-and-dent pricing works

A scratch-and-dent appliance is a new appliance with cosmetic damage—a dent in the side of a refrigerator, a scratch on a dishwasher door, or a corner ding on a range. The appliance functions exactly as it would if it were pristine. The damage usually happened during shipping, handling in the warehouse, or display on a showroom floor. Because the damage is only cosmetic, retailers can sell these units at steep discounts without affecting how they work.

Appliance Warehouse of America also sells floor models—appliances that were on display and may show signs of use—and returned items that customers sent back within a return window. These carry the same functional warranty as new units but sell for less because they are not sealed in original packaging or have been handled. The discount reflects the cosmetic condition and prior handling, not any defect in the appliance itself.

What brands and models are typically in stock

Appliance Warehouse of America carries major manufacturers including LG, Samsung, Whirlpool, GE, Frigidaire, and Maytag. The inventory changes based on what is returned, what floor models are available, and what the warehouse receives from distributors. You will not find every model every brand makes, but the selection usually includes standard configurations—top-load and front-load washers, side-by-side and French-door refrigerators, electric and gas ranges, and standard and convection microwaves.

The chain also stocks house-brand appliances under its own label, which are typically made by third-party manufacturers and priced lower than name brands. These units carry the same warranty as comparable name-brand models sold at the store. Inventory varies by location, so if you are looking for a specific model or brand, calling ahead or checking the website saves a trip.

Delivery, installation, and warranty details

Delivery costs depend on your distance from the warehouse, the appliance type, and whether you want installation included. A refrigerator delivery might cost $50 to $150, while a washer-dryer pair could run $100 to $250 or more. Installation—removing old appliances, connecting water lines, venting, or electrical work—is charged separately and typically ranges from $50 to $200 per appliance depending on complexity. Some locations offer free or reduced delivery on purchases above a certain amount, so ask about current promotions.

Warranty coverage on discounted appliances is usually shorter than on full-price models. A scratch-and-dent refrigerator might come with a one-year parts-and-labor warranty instead of the three-year warranty on a new unit from the manufacturer. Read the warranty terms before you buy, because they vary by appliance type and condition. Extended warranties are sometimes available for an additional cost if you want longer coverage.

How to shop at Appliance Warehouse of America

In-store shopping begins with browsing the showroom floor, where staff can explain the condition of each appliance and answer questions about features. You can ask about delivery dates, installation options, and warranty terms before committing. Many locations allow you to put an appliance on hold for a few days if you need time to decide or arrange financing.

Online shopping through the company website lets you filter by appliance type, brand, and price. You can see photos and descriptions of each unit, including notes about cosmetic damage. Once you select an appliance, you can arrange delivery and installation through the website or by calling the location nearest you. Some items are available for local pickup if you have transportation, which eliminates delivery fees.

Financing options vary by location. Many Appliance Warehouse stores offer in-house financing or work with third-party lenders to spread payments over several months, often with promotional interest rates for may have access to buyers. Ask about current financing offers when you visit or call.

When a scratch-and-dent appliance makes sense

Buying from Appliance Warehouse of America works well if you need an appliance quickly and do not mind cosmetic imperfections. The price savings are real—often 30 to 50 percent below retail—and the appliance performs identically to a new one. If the dent or scratch will be hidden (the back of a refrigerator against a wall, for example) or if you simply do not care about minor cosmetic flaws, the discount is worth it.

The trade-off is shorter warranty coverage and less flexibility if something goes wrong. A full-price appliance from a big-box retailer might come with a three-year manufacturer warranty and an easy return window; a discounted unit from Appliance Warehouse typically has a one-year warranty and no return option. If reliability and peace of mind matter more to you than the lowest price, a new appliance from a mainstream retailer might be the better choice.

Frequently Asked Questions

What is the difference between a scratch-and-dent appliance and a refurbished one?

A scratch-and-dent appliance is new but has cosmetic damage. A refurbished appliance has been returned, repaired, and tested by the manufacturer or retailer before resale. Appliance Warehouse of America sells both, but they are priced and warranted differently. Refurbished units typically carry longer warranties than scratch-and-dent items. Ask the staff which category an appliance falls into before you buy.

Can I return an appliance if something is wrong with it after I buy it?

Return policies vary by location and appliance condition. Scratch-and-dent and floor-model appliances are usually final sale, meaning you cannot return them for a refund. However, the warranty covers defects in function—if the refrigerator does not cool or the washer does not spin, the warranty repair or replacement applies. Call the location where you bought it to discuss your specific situation.

Do I have to buy the delivery and installation package?

No. You can purchase an appliance and arrange your own delivery and installation if you prefer. However, the store's delivery service handles the old appliance removal and hookup, which saves you time and effort. If you arrange your own delivery, confirm that the installer can handle any special requirements—gas line connections, water line hookups, or venting—before the appliance arrives.

Are Appliance Warehouse of America appliances covered by the manufacturer warranty?

Manufacturer warranties apply to the appliance itself, but the length and terms depend on the retailer's agreement with the manufacturer. Appliance Warehouse of America typically honors manufacturer warranties for the coverage period it offers (often one year), but you should confirm this in writing at the time of purchase. Extended warranties sold by the store are separate from manufacturer coverage.

What if my area does not have a nearby Appliance Warehouse of America location?

The chain is primarily located in South Carolina, Georgia, and North Carolina, with some expansion into neighboring states. If you are outside these areas, check the website to see if online ordering and shipping are available to your zip code. If not, local appliance retailers, Habitat for Humanity ReStore locations, and Facebook Marketplace often carry discounted and scratch-and-dent appliances in other regions.