Crumbl Cookies in Florence: What to Expect and How to Order

Crumbl Cookies brings rotating weekly flavors to Florence

Crumbl Cookies opened a location in Florence, South Carolina, bringing the viral bakery chain's signature rotating menu to the Pee Dee region. The shop bakes fresh cookies daily and changes its flavor lineup every week, so what's available on Monday may be gone by Friday. You can order in person at the storefront, through the Crumbl app, or online for pickup or delivery depending on availability in your area.

The Florence location sits in a retail space accessible to both walk-in customers and those ordering ahead. Peak hours tend to be afternoons and weekends, when the rotating flavors draw crowds. If you're planning a visit, checking the app or website first tells you exactly which flavors are available that day and whether pickup slots are open.

Key Takeaways

• Crumbl's menu changes every week, so the flavors available this week will be replaced next week with entirely different options.
• You can order through the Crumbl app, the website, or by walking into the Florence location, with pickup and delivery both available depending on demand.
• The Florence shop bakes cookies fresh daily, which means popular flavors can sell out before closing time, especially on weekends.
• Pricing is consistent across Crumbl locations, with individual cookies and larger boxes available at the same rates nationwide.

How the weekly rotation works

Every Sunday, Crumbl releases its new menu for the following week. The rotation always includes a classic flavor—typically chocolate chip—plus four rotating flavors that change weekly. This means if you visit on Tuesday and see a flavor you love, you should order it then rather than waiting, because it won't return for several weeks or months.

The company posts the upcoming week's flavors on its app and website every Sunday evening, so you can plan ahead. Some flavors are seasonal (pumpkin spice in fall, peppermint bark in winter), while others appear randomly throughout the year. Regular customers often track which flavors they've tried and which ones they're waiting to see return.

Ordering options and timing

The Crumbl app is the fastest way to order if you know what you want. You select your flavors, choose pickup or delivery, and pay through the app. Pickup slots fill up during busy times, especially on weekends, so ordering early in the day increases your chances of getting your preferred time slot.

Walk-in customers can order at the counter without an app, though you may wait in line during peak hours. The website also accepts orders for pickup and delivery. Delivery is handled through third-party services in some areas, so fees and availability vary by neighborhood. Call the Florence location directly if you're unsure whether delivery reaches your address.

What to know about pricing and portions

Individual cookies cost the same whether you order one or ten. A four-pack box is the most common purchase size and costs less per cookie than buying four individual cookies. Larger boxes (six-packs and twelve-packs) offer better per-cookie pricing if you're buying for a group or event.

Crumbl cookies are larger than typical bakery cookies—each one is roughly the size of a small plate. One cookie is often a full dessert serving. Prices are set nationally by Crumbl, so the Florence location charges the same as any other Crumbl shop in the country.

Peak times and how to avoid long waits

Friday and Saturday afternoons are the busiest times at most Crumbl locations, including Florence. Sunday mornings tend to be moderately busy as people order the new week's flavors. Weekday mornings and early afternoons usually have shorter waits and more available pickup slots.

If you're ordering through the app, you can see real-time availability for pickup times. If all slots are full, the app will tell you when the next opening is. For walk-ins, arriving before 3 p.m. on a weekday typically means a shorter line than evening or weekend visits.

Dietary information and allergen concerns

Crumbl's website lists ingredients for every flavor, including allergen information. All cookies are made in the same kitchen, so cross-contamination is possible for anyone with severe allergies. If you have a nut allergy, dairy allergy, or other dietary restriction, review the specific flavor's ingredient list before ordering.

The company does not currently offer vegan, gluten-free, or sugar-free cookie options at any location, including Florence. If you have questions about a specific flavor's ingredients, you can call the Florence store directly or message Crumbl through the app.

Special orders and catering

Crumbl does not take custom orders for individual cookies—you choose from the weekly menu only. However, the company does offer bulk orders for events through its catering program. If you're planning a party, wedding, or corporate event, you can contact Crumbl about ordering large quantities of cookies.

Catering orders require advance notice and are subject to availability. Contact the Florence location or check the Crumbl website for catering details and to discuss your event's size and date.

Frequently Asked Questions

Can I request a specific flavor if it's not on this week's menu?

No. Crumbl only sells the five flavors on the current week's menu. You cannot request past flavors or ask them to make something custom. If you're waiting for a specific flavor to return, you can follow Crumbl's social media accounts, which often hint at upcoming rotations.

What time does the Florence location close, and when do they run out of cookies?

Hours vary, so check the Crumbl app or call the Florence store directly for current closing time. Popular flavors often sell out before closing, especially on weekends. If you want a specific flavor, ordering early through the app guarantees you get it.

Do I need to download the app to order, or can I order online?

You can order through the app or the website—both work equally well. The app sometimes shows real-time pickup availability more clearly, but the website works fine if you prefer not to download. Phone orders may also be possible; call the Florence location to ask.

Are there parking and seating at the Florence location?

Most Crumbl locations are designed for quick pickup rather than dine-in. The Florence store has limited or no seating. Parking depends on the shopping center layout. If you're unsure about parking or seating, call ahead or check the location on Google Maps to see photos of the storefront.

What's the difference between ordering delivery and pickup?

Pickup means you go to the store and collect your order at your chosen time. Delivery means someone brings the cookies to your address, though this service and its fees vary by neighborhood. Pickup is usually faster and cheaper, but delivery is available if you're within the service area.