Kasey Lenz and Better Homes and Gardens Real Estate in South Carolina
Who Kasey Lenz is and where to find her
Kasey Lenz is a real estate agent with Better Homes and Gardens Real Estate, one of the largest residential real estate networks in the United States. Better Homes and Gardens operates through independently owned and operated franchises across South Carolina, meaning Kasey works for a local office that carries the Better Homes and Gardens brand but functions as its own business. To reach Kasey directly, you will need to contact the specific Better Homes and Gardens office where she is licensed—her name and contact details appear on that office's website or through the Better Homes and Gardens national agent search tool.
Better Homes and Gardens Real Estate differs from national chains like Remax or Keller Williams because each franchise is independently run. This means commission structures, training, and office policies vary by location. If you are looking for Kasey in a particular South Carolina city or region, start by searching "Better Homes and Gardens Real Estate [your city]" to find the local office, then ask for her directly or check the office roster.
Key Takeaways
- Kasey Lenz works through a locally owned Better Homes and Gardens Real Estate franchise, so you contact the specific office location rather than a national headquarters.
- Better Homes and Gardens franchises operate independently, meaning each office sets its own policies, commission rates, and service offerings.
- You can find Kasey's contact information through the local Better Homes and Gardens office website or the national Better Homes and Gardens agent search.
- Better Homes and Gardens agents typically handle residential sales, purchases, and sometimes property management or rentals depending on the office.
What Better Homes and Gardens Real Estate does
Better Homes and Gardens Real Estate agents help buyers and sellers navigate residential real estate transactions. On the selling side, an agent like Kasey would list your property, market it to other agents and the public, schedule showings, and negotiate offers on your behalf. On the buying side, she would search for properties that match your needs, arrange tours, help you understand market conditions, and represent you during negotiations and closing.
The specific services available depend on the individual office. Some Better Homes and Gardens locations offer property management for rental properties, relocation services for people moving to South Carolina from out of state, or connections to mortgage lenders and inspectors. Ask the office directly what Kasey's particular expertise or service areas are—some agents specialize in certain neighborhoods, price ranges, or property types like waterfront homes or investment properties.
How to contact a Better Homes and Gardens agent in South Carolina
Start by identifying which Better Homes and Gardens office operates in your area. South Carolina has multiple franchises covering different regions—the Lowcountry, the Upstate, the Midlands, and the coast each may have separate offices. Search online for "Better Homes and Gardens Real Estate [your city or county]" to find the local office phone number and website.
Once you have the office contact information, call or visit the website and ask to speak with Kasey Lenz or request her contact details. If she is not available immediately, the office can tell you her hours, schedule a callback, or connect you with another agent if you need help right away. Many Better Homes and Gardens offices also list their agents' individual phone numbers and email addresses on their websites, so you may be able to reach Kasey directly without going through the main office line.
Understanding commission and costs
Real estate agents in South Carolina typically earn commission when a sale closes, usually split between the buyer's agent and the seller's agent. The seller normally pays both commissions from the sale proceeds, though the exact percentage varies by office and is negotiable. Better Homes and Gardens franchises set their own commission structures, so what Kasey's office charges may differ from another Better Homes and Gardens location across the state.
Before you work with any agent, ask about commission rates upfront. If you are selling, the office should explain what percentage they take and what services are included—for example, whether professional photography, online marketing, or open houses are standard or cost extra. If you are buying, understand that you typically do not pay commission directly; the seller's proceeds cover both sides of the transaction. However, this is worth confirming with Kasey or her office so there are no surprises.
What to expect when working with a real estate agent
If you hire Kasey to sell your home, she will typically visit the property, discuss pricing strategy based on comparable sales in your area, help you prepare the home for listing, take photos and write the listing description, place the property on the Multiple Listing Service (MLS) where other agents can see it, and market it through the office website, social media, and other channels. She will then show the property to interested buyers, present offers as they come in, and guide you through negotiation and closing.
If you hire her to help you buy, she will listen to your needs and budget, search the MLS and other sources for properties that fit, arrange showings at times convenient for you, explain what you are seeing in each home, help you understand the local market and neighborhood conditions, and represent you when you make an offer. She will also coordinate inspections, appraisals, and other steps leading up to closing, and explain what each document means.
Questions to ask before you commit
When you first speak with Kasey or her office, ask how long she has been selling real estate in your specific area, what neighborhoods or price ranges she knows best, and how many homes she has sold in the past year. Ask whether she will be handling your transaction personally or delegating parts of it to other agents in the office. Find out what marketing tools the office uses—professional photography, drone footage, virtual tours, social media advertising—and whether those are included in the standard commission or cost extra.
Ask for references from past clients, ideally both buyers and sellers. Ask what happens if you are unhappy with her service or want to end the relationship early. Understand the listing agreement or buyer's agent agreement you will sign, including how long it lasts and what it commits you to. These conversations help you decide whether Kasey and her office are the right fit for your situation.
Frequently Asked Questions
How do I know if Kasey Lenz is still with Better Homes and Gardens?
Real estate agents change offices and leave the industry regularly. Call the Better Homes and Gardens office directly or check their website to confirm Kasey is currently licensed there. If she has moved, the office staff can usually tell you where she went or recommend another agent who specializes in what you need.
Can I negotiate the commission rate with a real estate agent?
Yes. Commission is negotiable, though rates vary by office and market. When you interview agents, ask what they charge and whether there is room to discuss it. Some offices offer lower rates for certain situations, like high-value homes or properties that sell quickly. Get any agreed rate in writing before you sign a listing or buyer's agent agreement.
What is the difference between Better Homes and Gardens and other real estate companies?
Better Homes and Gardens is a franchise brand, meaning each office is independently owned and operated. This differs from companies like Remax, where agents are independent contractors, or Keller Williams, which has a different business model. The main difference you will notice is that service quality, commission rates, and available resources vary by local office rather than being standardized nationally.
Do I have to use the same agent to buy and sell?
No. You can work with different agents for buying and selling, or use agents from different offices entirely. Some people prefer one agent who knows their area well; others want specialized help for each transaction. Discuss your preferences with Kasey or any agent you are considering, and understand that using different agents does not change the total commission paid—it just splits it differently.
What should I do if I am unhappy with my agent's service?
Talk to the agent first and explain what is not working. If the issue is not resolved, speak with the office manager or broker. Most real estate offices have a process for handling complaints. If you signed a listing agreement or buyer's agent agreement, review the terms to understand your options for ending the relationship early or requesting a different agent.