What to Know About Working With Juanita Michelle at Excel Real Estate
Who Juanita Michelle is and what she does
Juanita Michelle is a real estate agent based in South Carolina who works with Excel Real Estate. She helps buyers and sellers navigate residential property transactions across the state. Her background includes experience with both first-time homebuyers and experienced investors, and she works with clients on listing properties, finding homes, and managing the details that come with buying or selling.
Excel Real Estate operates as an independent brokerage in South Carolina, meaning agents like Juanita Michelle work under that company's license and systems rather than through a national franchise. This structure can affect how transactions are handled, what tools and resources are available, and how disputes or complaints are resolved.
Key Takeaways
- Juanita Michelle is a South Carolina real estate agent licensed through Excel Real Estate, a state-based brokerage.
- You can verify her license status and any disciplinary history through the South Carolina Real Estate Commission's public database.
- Before signing a listing agreement or buyer's contract, ask about her commission structure, what services are included, and how she handles disputes.
- Real estate agents in South Carolina must disclose their brokerage affiliation and cannot represent both buyer and seller without written consent from both parties.
- If you have a complaint about her conduct, the South Carolina Real Estate Commission investigates violations of state licensing rules.
How to verify her license and background
South Carolina requires all real estate agents to hold an active license issued by the state. You can confirm Juanita Michelle's license status, her brokerage affiliation, and any public disciplinary actions by searching the South Carolina Real Estate Commission's online license lookup tool at www.llr.state.sc.us. This database is free and public.
The search will show whether her license is currently active, inactive, or expired. It will also display the name of her sponsoring broker (Excel Real Estate) and any formal complaints or disciplinary actions taken against her. If you see a license that is expired or inactive, she cannot legally represent you in a real estate transaction.
What to ask before you hire her
Real estate transactions involve significant money and legal commitments. Before signing any agreement with Juanita Michelle, ask her directly about the terms that will affect your transaction. Request a written explanation of her commission rate (typically a percentage of the sale price, split between buyer's and seller's agents), what services that commission covers, and whether any fees are separate.
Ask how she handles communication—how often you can expect updates, what method she uses (phone, email, text), and who to contact if she is unavailable. Clarify whether she will represent you exclusively or whether she also represents other clients in your area. Ask what happens if a dispute arises between you and her—whether you will go to mediation, arbitration, or court, and who pays for that process.
If you are selling, ask what marketing plan she will use to show your home, whether she charges for professional photography or staging advice, and how she prices the property. If you are buying, ask how she searches for homes, whether she has access to the local Multiple Listing Service (MLS), and how she handles offers and negotiations.
Understanding buyer's and seller's agent roles
In most South Carolina transactions, the seller's agent and the buyer's agent are different people working for different brokerages. The seller's agent lists the property and markets it. The buyer's agent shows homes and represents the buyer's interests in negotiation. Both agents typically earn a commission from the sale price, but the seller pays both commissions at closing.
If Juanita Michelle represents you as a buyer's agent, she owes you loyalty and must disclose any conflicts of interest. If she represents you as a seller's agent, she markets your home and negotiates on your behalf. South Carolina law allows a single agent to represent both buyer and seller in the same transaction, but only with written consent from both parties and full disclosure of the conflict. This arrangement is rare and requires careful attention to fairness.
What happens if you have a problem
If Juanita Michelle violates South Carolina's real estate licensing laws—for example, by misrepresenting a property, failing to disclose a conflict of interest, or mishandling client funds—you can file a complaint with the South Carolina Real Estate Commission. The Commission investigates complaints and can impose discipline ranging from a warning to license suspension or revocation.
However, the Commission handles only violations of licensing law, not contract disputes or disagreements over commission. If you disagree with her about money owed, services rendered, or the terms of your agreement, that is a civil matter between you and her (or her brokerage). You may need to pursue it through small claims court, civil court, or arbitration, depending on what your contract says.
How real estate commissions work in South Carolina
Real estate commissions in South Carolina are negotiable—there is no set rate. The seller typically pays the total commission at closing, which is then split between the seller's agent and the buyer's agent according to the listing agreement. Commission rates vary but commonly range from 4 to 6 percent of the sale price, though this is not fixed by law.
If you are a buyer, you do not pay the buyer's agent directly; the seller's proceeds cover both commissions. If you are a seller, you negotiate the commission rate with your agent before listing. Some sellers negotiate a lower rate, and some agents may offer different rates depending on the property and market. Ask Juanita Michelle what rate she proposes and whether it is negotiable.
Frequently Asked Questions
How do I know if Juanita Michelle is the right agent for me?
Interview at least two or three agents before deciding. Ask each one about their experience in your neighborhood, how they price homes or search for properties, and what their marketing or negotiation strategy is. Check their license status and any public complaints. Choose someone you trust to communicate clearly and act in your best interest.
Can I work with Juanita Michelle if she already represents the other side?
Not without written consent from both you and the other party, and only if she discloses the conflict in writing. This is legal in South Carolina but creates a risk that she cannot fully advocate for you. Most buyers and sellers prefer separate agents to avoid this conflict.
What if I want to break my agreement with her?
Review your listing or buyer's agreement to see what it says about termination. Some agreements allow you to cancel with written notice; others require you to pay a fee or forfeit a deposit. If you believe she breached the agreement, you may have grounds to end it without penalty. Discuss this with her broker or a real estate attorney.
Is the commission rate set by law?
No. Commission rates are negotiable between you and your agent. There is no standard rate in South Carolina. You can ask Juanita Michelle to lower her rate, and she can accept or decline. Do not assume the rate is fixed.
Where do I file a complaint if something goes wrong?
Contact the South Carolina Real Estate Commission at www.llr.state.sc.us or by phone to file a formal complaint about licensing violations. For contract disputes or money disagreements, you will need to pursue a civil claim through the courts or arbitration, depending on your agreement.