What to Know About Working With Jenny Aubrey at Berkshire Hathaway HomeServices

Jenny Aubrey brings local market knowledge and a Berkshire Hathaway HomeServices platform to South Carolina real estate transactions

Jenny Aubrey is a real estate agent affiliated with Berkshire Hathaway HomeServices, a national brokerage network operating in South Carolina. She works within that firm's structure, which means she has access to the company's tools, marketing reach, and training systems—but your relationship is with her as your agent, not with the national brand. Understanding what that affiliation means, what services agents typically offer, and how to evaluate whether she's the right fit for your transaction helps you make an informed decision about representation.

Berkshire Hathaway HomeServices operates as a franchise network, so individual agents and offices maintain local independence while using the company's brand, technology, and resources. This matters because it shapes how Jenny works: she can tap into national marketing systems and a large agent network, but she's also accountable to her local office and to you as a client.

Key Takeaways

• Jenny Aubrey operates as an independent agent within the Berkshire Hathaway HomeServices network, meaning she has local market knowledge combined with access to national tools and marketing systems.
• Real estate agents typically earn commission on the sale price (usually split between buyer's and seller's agents), so understanding how that works protects you from surprises at closing.
• Before hiring any agent, you should interview multiple candidates, ask about their specific experience in your neighborhood or price range, and verify their license through the South Carolina Real Estate Commission.
• Your agent represents either you (as buyer or seller) or the other party, depending on the contract you sign—knowing which side they represent prevents conflicts of interest.
• Berkshire Hathaway HomeServices provides backing and systems, but the quality of your experience depends on the individual agent's responsiveness, market knowledge, and negotiating skill.

What Berkshire Hathaway HomeServices means for your transaction

Berkshire Hathaway HomeServices is a franchise network owned by Berkshire Hathaway Inc. In South Carolina, this means local offices operate under the brand but maintain their own staff, policies, and client relationships. When you work with Jenny Aubrey, you're working with an agent licensed by the state who happens to operate under that brand name.

The affiliation gives her access to the company's technology platform (which includes listing databases, marketing tools, and transaction management software), training resources, and a network of other agents across the country. If you're relocating to or from another state, that network can be useful for referrals. However, the brand name alone doesn't may provide performance—that depends on Jenny's individual experience, market knowledge, and work habits.

How real estate agent commissions work in South Carolina

Real estate agents in South Carolina earn commission on the sale price of a property, typically ranging from 4.5 to 6 percent of the final sale price, though this varies by market and negotiation. That commission is usually split between the seller's agent and the buyer's agent. The seller typically pays the full commission at closing, which is then divided according to the listing agreement and the buyer's agent agreement.

This structure means that if you're a buyer, you generally don't pay the agent directly—the seller's proceeds cover both agents' commissions. If you're a seller, the commission comes out of your sale price before you receive your net proceeds. Understanding this upfront prevents confusion at closing and helps you negotiate commission rates if you're listing a property.

Commission rates are negotiable, not set by law or the brokerage. You can discuss rates with Jenny before signing any agreement, and you should compare what different agents and firms offer before deciding.

Questions to ask before hiring Jenny Aubrey or any agent

Before committing to work with any agent, interview at least two or three candidates. Ask Jenny about her specific experience: How long has she been selling real estate? How many transactions has she closed in the past year? Does she have particular expertise in your neighborhood, price range, or property type (single-family home, condo, investment property)?

Ask about her process: How often will she communicate with you? Will she handle showings herself or delegate to other agents? What marketing will she use if you're selling? How does she price properties—does she do a formal comparative market analysis? What's her timeline for getting your home sold or finding you a property?

Verify her license through the South Carolina Real Estate Commission website, which allows you to search active licenses and check for complaints or disciplinary history. Ask for references from recent clients—ideally both buyers and sellers—and actually call them. Ask whether they felt the agent was responsive, whether the transaction closed on time, and whether they'd hire that agent again.

Understanding representation: whose side is your agent on?

When you sign an agreement with Jenny Aubrey, you're establishing who she represents. If you're a seller, you'll sign a listing agreement that makes her your agent—she works for you and owes you fiduciary duties (loyalty, confidentiality, disclosure of material facts). If you're a buyer, you may sign a buyer's agent agreement, which makes her your agent with the same duties to you.

However, in some transactions, an agent represents the other party. If you're a buyer and Jenny is the listing agent (representing the seller), she does not represent you—she represents the seller. This is called a single-agent or transaction-broker relationship, depending on South Carolina law and the brokerage's policies. Knowing which side an agent is on prevents misunderstandings about confidentiality and loyalty.

Always ask Jenny directly: "Will you represent me, or will you represent the other party in this transaction?" Get the answer in writing before you share confidential information like your maximum offer price or your timeline for needing to move.

What to expect during the buying or selling process

If you're selling, Jenny will typically conduct a market analysis, help you price the property, coordinate photography and listing creation, show the property to other agents and buyers, negotiate offers, and manage the transaction through inspection, appraisal, and closing. The timeline from listing to closing usually ranges from 30 to 90 days, depending on market conditions and buyer financing.

If you're buying, she'll help you understand your budget, search for properties matching your criteria, arrange showings, help you make an offer, negotiate terms, coordinate inspections and appraisals, and guide you through closing. The process from offer to closing typically takes 30 to 45 days, though it varies by lender and property condition.

Throughout both processes, expect regular communication from your agent about market activity, feedback from showings (if selling), inspection results, appraisal status, and lender requirements. If communication drops off or you feel uninformed, that's a sign to address it directly with Jenny or consider whether the relationship is working.

Verifying credentials and checking for complaints

South Carolina requires all real estate agents to hold an active license issued by the South Carolina Real Estate Commission. You can verify Jenny's license, check her disciplinary history, and file a complaint through the commission's website. Look for her name, license number, and sponsoring broker (which should be a Berkshire Hathaway HomeServices office).

The commission maintains records of formal complaints, investigations, and disciplinary actions. A clean record doesn't may provide perfect service, but a history of complaints or violations is a red flag. You can also check online reviews on Google, Zillow, or the Better Business Bureau, though remember that reviews are subjective and may not reflect your specific situation.

Ask Jenny for references and actually contact them. Ask whether they felt the agent listened to their needs, communicated clearly, negotiated effectively, and delivered results. Ask whether they'd work with that agent again and whether they'd recommend her to a friend.

Frequently Asked Questions

Does Berkshire Hathaway HomeServices may provide Jenny Aubrey's performance?

No. The brand provides systems, training, and a network, but the quality of your experience depends on Jenny's individual skill, market knowledge, and responsiveness. The brokerage can enforce policies and training standards, but your recourse if something goes wrong is through your agent, her broker, and potentially the South Carolina Real Estate Commission.

Can I work with Jenny Aubrey as a buyer without paying her directly?

Yes. In most transactions, the seller's proceeds pay both the seller's agent and the buyer's agent. However, if you're buying a for-sale-by-owner property (no listing agent), you and the seller would need to negotiate whether you pay Jenny's commission or the seller does. Always clarify this in writing before making an offer.

What if I'm unhappy with Jenny Aubrey's service?

First, communicate directly with her about your concerns—many issues can be resolved with a conversation. If the problem persists, contact her broker (the local Berkshire Hathaway HomeServices office). If you believe she violated state law or her license obligations, you can file a complaint with the South Carolina Real Estate Commission. You can also terminate your agreement with her, though the terms depend on what you signed.

How do I know if Jenny Aubrey has experience in my neighborhood?

Ask her directly how many homes she's sold in your specific area in the past year, what price ranges she typically works with, and how long she's been selling in that market. Ask for references from recent clients in your neighborhood. This matters because local market knowledge—understanding what homes sell for, how long they take to sell, and what buyers in that area want—directly affects how well she can price and market your property or find you the right home.

What's the difference between Jenny Aubrey representing me versus representing the other party?

If she represents you, she owes you fiduciary duties: she must put your interests first, keep your information confidential, and disclose material facts that affect your decision. If she represents the other party, she owes those duties to them, not you. You can still work with an agent who represents the other side, but you need to know that going in so you don't share confidential information like your maximum offer or your timeline.