What to Know About Working With Jane French at eXp Realty

Jane French brings local South Carolina market knowledge to eXp Realty's national platform

Jane French is a real estate agent at eXp Realty, a cloud-based brokerage that operates across all 50 states. When you work with Jane, you're working with an individual agent who holds a South Carolina real estate license and operates under eXp's framework—which means she can list and sell property, represent buyers, and handle transactions the same way any traditional real estate agent does, but with access to eXp's technology and agent network.

eXp Realty itself is a publicly traded company headquartered in Bellingham, Washington. The brokerage is known for operating primarily online, which means agents work remotely and clients often handle viewings and some communication through digital tools. Jane's specific role is to guide you through buying, selling, or renting property in South Carolina—understanding local neighborhoods, pricing, market conditions, and the steps involved in a transaction.

What matters most when choosing any real estate agent is whether they know your area, understand your goals, and communicate clearly. Those qualities depend on the individual agent, not the brokerage. Jane's background, experience level, and how she works with clients are what will determine whether she's the right fit for your situation.

Key Takeaways

• Jane French is licensed to buy, sell, and represent clients in South Carolina real estate transactions as an agent at eXp Realty.
• eXp Realty is a cloud-based brokerage, meaning most communication and coordination happens online rather than in a physical office.
• Choosing a real estate agent depends on their local knowledge, communication style, and experience—factors that vary by individual agent, not by brokerage.
• Before working with any agent, you can ask about their experience in your specific neighborhood, their transaction history, and how they handle the buying or selling process.

How eXp Realty's model affects how Jane works with you

eXp Realty agents operate as independent contractors rather than employees, and the brokerage takes a commission split from each transaction. This structure is common in real estate—many agents work this way at traditional brokerages too. The difference with eXp is that there's no physical office you visit; most interaction happens through video calls, email, text, and online portals.

For you as a buyer or seller, this means Jane can show you properties, negotiate on your behalf, and handle paperwork the same way any agent does. The main practical difference is that you'll likely schedule video tours, sign documents electronically, and coordinate through digital platforms rather than meeting in person at a brokerage office. Some people prefer this streamlined approach; others want more face-to-face interaction. That's worth discussing with Jane before you commit to working together.

eXp also operates a referral system where agents can earn commissions from other agents' sales. This is standard in real estate—your agent's commission comes from the seller's proceeds, split between the listing agent and the buyer's agent. Understanding how your agent is compensated helps you know whether their incentives align with yours.

What to ask Jane before you start working together

Real estate transactions are significant—whether you're buying your first home, selling a property, or investing in rental real estate. Before you hire Jane or any agent, it's reasonable to ask questions about their experience and process. Consider asking: How long has she been licensed? How many transactions has she completed in your specific neighborhood or price range? How does she communicate—phone, text, email, video? What's her process for showing homes, negotiating offers, or handling inspections and closing?

You can also ask about her experience with the type of transaction you need. Buying a home in Charleston is different from buying a rural property in the Upstate. Selling a condo has different steps than selling a house with land. An agent who specializes in your situation will likely serve you better than one who handles everything equally.

It's also fair to ask about her availability and responsiveness. Real estate moves quickly—offers expire, inspection periods are short, and closing dates are firm. You want an agent who returns calls and messages promptly and is available when you need decisions made.

Understanding real estate commissions and how Jane is paid

Real estate agents earn commission, not a salary. The commission comes from the sale price of the property and is split between the listing agent (who represents the seller) and the buyer's agent (who represents you). The exact percentage varies by transaction and is negotiable, but typically ranges from 4.5 to 6 percent of the sale price total, split between both sides.

If Jane represents you as a buyer, the seller typically pays both commissions from the proceeds of the sale. You don't write a separate check to Jane. If Jane is listing your home for sale, you and Jane agree on a commission rate before you sign the listing agreement—this is a contract you should read carefully and understand completely.

The commission structure means Jane's income depends on completed transactions. This creates an incentive to close deals, which usually aligns with your goal too. However, it's worth knowing that an agent benefits from a higher sale price (since commission is a percentage), so their interest in maximizing price generally matches yours if you're selling, or the seller's if you're buying.

How to find Jane French's contact information and reviews

You can reach Jane through eXp Realty's website or by searching her name on real estate platforms like Zillow, Realtor.com, or Redfin. These sites often display agent profiles, past sales, and client reviews. Reading reviews from people who've actually worked with an agent gives you insight into their communication style, follow-through, and how they handle problems.

You can also ask for references directly—any agent should be willing to provide contact information for past clients who can speak to their experience. Talking to someone who's actually bought or sold with Jane is one of the best ways to understand what working with her is really like.

If you're exploring options, it's completely normal to interview multiple agents before deciding who to work with. Real estate is a significant transaction, and you should feel confident in your agent's knowledge, communication, and commitment to your goals.

What happens after you hire Jane to buy or sell

If you hire Jane to represent you as a buyer, she'll help you search for homes, schedule showings, write and submit offers, negotiate terms, coordinate inspections, and guide you through closing. The process typically takes 30 to 60 days from offer to closing, though it varies. Jane should explain each step and keep you informed about timelines and next actions.

If Jane is listing your home for sale, she'll help you price it, prepare it for the market, photograph and describe it, show it to potential buyers, negotiate offers, and manage the closing process. Homes typically stay on the market for 20 to 90 days depending on price, condition, and market conditions—Jane should give you realistic expectations based on your specific property and neighborhood.

Throughout the process, Jane coordinates with other agents, inspectors, appraisers, title companies, and lenders. She's responsible for making sure deadlines are met, documents are signed, and problems are solved. A good agent stays organized and communicates proactively so you're never surprised.

Red flags and what to watch for

Be cautious if an agent pressures you to make quick decisions, refuses to answer your questions, or seems more interested in closing a deal than in your actual needs. Real estate moves fast, but good agents explain why timing matters rather than just pushing you forward.

Watch out for agents who make promises about sale price or timeline that seem unrealistic. The market sets prices, not the agent—if Jane guarantees your home will sell for a certain amount or in a certain timeframe, that's a warning sign. Honest agents give you data and realistic ranges based on comparable sales.

If Jane is representing you as a buyer, she should prioritize your interests, not the seller's or the listing agent's. If she seems more focused on closing quickly than on protecting you in negotiations, that's a problem. You should feel like she's on your side.

Frequently Asked Questions

Can Jane represent me if I'm buying and she's also the listing agent?

Yes, but this creates a conflict of interest because she earns commission either way and might not negotiate as hard on your behalf. You have the right to hire your own buyer's agent instead. If you work with Jane in this situation, understand that she represents the seller's interests first, even if she's also communicating with you.

What if I'm not happy with Jane's service?

If you've signed a buyer's representation agreement, you can usually end it by giving written notice. If Jane is listing your home, you have a listing agreement with specific terms—read it to understand how to cancel. If problems arise, discuss them directly with Jane first. If that doesn't resolve it, you can contact eXp Realty's management or hire a different agent.

Does working with an agent at eXp Realty cost me more?

No. Real estate commissions are set by the market and negotiated per transaction, not determined by which brokerage an agent works for. You'll pay the same commission rate whether Jane works at eXp, a traditional brokerage, or independently. The brokerage is invisible to you as a buyer—you only pay commission if you're selling.

How do I know if Jane has experience in my neighborhood?

Ask her directly. Request information about homes she's sold or listed in your specific area in the past year or two. Ask how many transactions she's completed there and what she knows about the neighborhood's market trends, school districts, or local amenities. An agent with deep local knowledge is usually more valuable than one who handles the whole state equally.

What should I have ready before I contact Jane?

If you're buying, have a general idea of your budget, the type of home you want, and your timeline. If you're selling, have your home's address and basic information ready. You don't need to be perfectly prepared—Jane's job is to help you figure out what you need—but having thought through your basic goals makes the conversation more productive.