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Working with Heather Burwell at Century 21 Broadhurst in South Carolina

Who Heather Burwell is and what she does

Heather Burwell is a real estate agent with Century 21 Broadhurst, one of South Carolina's established real estate firms. She works with buyers and sellers across the state, helping them navigate property transactions, understand market conditions in their area, and move through the closing process. Her background and specific service area depend on which Century 21 Broadhurst office she works from—the company operates multiple locations across South Carolina.

Real estate agents like Heather represent either the buyer or the seller (or both, depending on the transaction structure) and earn commission when a sale closes. That commission typically comes from the seller's proceeds and is split between the listing agent and the buyer's agent. Understanding who your agent represents is important before you start looking at properties or listing your home.

Key Takeaways

  • Heather Burwell works as a real estate agent through Century 21 Broadhurst, which has multiple offices across South Carolina.
  • Real estate agents earn commission only when a sale closes, and that commission is typically split between the listing side and the buyer's side.
  • Before working with any agent, confirm which party they represent—the buyer, the seller, or both—and what that means for your transaction.
  • Century 21 is a national franchise, so local market knowledge and individual agent experience vary by office and agent.

How to find Heather Burwell's contact information

To reach Heather Burwell, start with the Century 21 Broadhurst website or call the main office number for the branch location nearest you. Century 21 Broadhurst operates in multiple South Carolina markets, so the office that handles your area will have her direct contact details, or they can tell you whether she serves your specific county or neighborhood.

You can also search for her name and "Century 21 Broadhurst" online to find her individual agent profile, which typically lists her phone number, email, and the neighborhoods or counties she specializes in. Many agents maintain their own websites or social media pages as well, which can give you a sense of their recent listings and how they work.

What to expect when you contact a real estate agent

If you are selling, an agent will typically schedule a time to visit your home, assess its condition and features, research comparable sales in your area, and discuss a listing price. If you are buying, an agent will ask about your budget, the type of property you want, and your timeline, then show you homes that match those criteria and help you make an offer when you find something you like.

In both cases, the agent should explain their commission structure, what services they provide, and how long any agreement between you lasts. For sellers, this is usually a listing agreement that runs for a set period (often 90 days or six months). For buyers, the relationship is often less formal, but it is still worth clarifying upfront.

Understanding buyer's agent versus listing agent

A listing agent represents the seller and is hired to market the home, show it to potential buyers, and negotiate on the seller's behalf. A buyer's agent represents you as the purchaser and helps you find homes, understand the market, make offers, and negotiate terms. In some transactions, one agent represents both sides—called a "dual agent"—which can create conflicts of interest and is not allowed in all states or situations.

Before you work with Heather Burwell or any agent, ask which side they represent. If you are a buyer working with her, confirm that she is your buyer's agent and that she is not also representing the seller. If you are a seller, confirm that she will list your home and represent your interests in negotiations.

What Century 21 Broadhurst brings to the table

Century 21 is a national real estate franchise with a recognizable brand and a network of agents across the country. Being part of a larger company means Heather has access to training, marketing resources, and a multiple listing service (MLS) that shows all homes for sale in her market. The MLS is the primary tool real estate agents use to find homes for buyers and to list homes for sale.

However, being part of a national franchise does not automatically mean better service than a smaller local firm. What matters more is the individual agent's experience, knowledge of your specific neighborhood, and how responsive she is to your needs. Ask Heather how long she has been in real estate, how many transactions she has closed in your area, and what neighborhoods she knows best.

Questions to ask before you hire an agent

Before you commit to working with Heather Burwell or any agent, ask these questions: How long have you been selling real estate? How many homes have you sold in my neighborhood or county in the past year? What is your commission rate, and is it negotiable? Will you represent me exclusively, or might you also represent the other side of my transaction? How often will you communicate with me, and what is the best way to reach you?

Also ask about their marketing strategy if you are selling (will they list on the MLS, use social media, hold open houses, etc.) and their process for finding homes if you are buying (how often will they send you new listings, how quickly can you see a home, etc.). These details tell you whether the agent's style matches what you need.

How real estate commissions work in South Carolina

In South Carolina, real estate commissions are not set by law—they are negotiable between the agent and the client. The typical range is 5 to 6 percent of the sale price, split between the listing agent and the buyer's agent, but this varies. Some agents charge less, some charge more, and some charge a flat fee instead of a percentage.

The seller usually pays the full commission, which is then divided. For example, if a home sells for $300,000 at a 6 percent commission, that is $18,000 total—typically $9,000 to the listing agent and $9,000 to the buyer's agent. The buyer does not pay the agent directly, but the commission comes out of the sale proceeds, which affects the net amount the seller receives. Always ask about commission before you sign any agreement.

Frequently Asked Questions

How do I know if Heather Burwell serves my area?

Contact the Century 21 Broadhurst office nearest you and ask whether Heather works in your county or neighborhood. Real estate agents often specialize in specific areas, so if she does not serve your location, the office can refer you to an agent who does. You can also search her name online to see which neighborhoods appear in her recent listings.

Can I work with Heather Burwell if I am buying and she is also the listing agent?

Yes, but you should understand the conflict. If Heather represents both you and the seller, she has competing interests in the negotiation. Some buyers prefer to hire their own agent to represent only them. Ask Heather upfront whether she is willing to be your buyer's agent exclusively, or whether she plans to represent the seller too.

What happens if I am not happy with the agent's service?

If you are a seller, you signed a listing agreement that specifies how long it lasts and what it takes to end it. Review that agreement to see whether you can terminate early and under what conditions. If you are a buyer, the relationship is usually less formal, so you can often work with a different agent without penalty. Talk to the office manager if you have concerns about service.

Does it cost anything to work with a real estate agent?

As a buyer, no—the seller's commission pays both agents. As a seller, yes—you pay the commission when the home sells. The commission is negotiable, so discuss it before you list. Some sellers negotiate a lower rate, and some agents offer discounts for certain situations.

How long does it usually take to sell a home?

That depends on the market, the price, the condition of the home, and the season. In a strong seller's market, homes may sell in weeks. In a slower market, it can take months. Ask Heather how long homes typically stay on the market in your neighborhood and what she recommends to make your home sell faster.