What to Know About Working With Colleen Dempsey at eXp Realty
Who Colleen Dempsey is and how she works
Colleen Dempsey is a real estate agent based in South Carolina who works through eXp Realty, a cloud-based brokerage that operates differently from traditional real estate offices. Rather than working from a physical storefront, eXp agents conduct business online and remotely, which can affect how and when you connect with them.
eXp Realty agents like Dempsey list properties on the same multiple listing services (MLS) that all South Carolina agents use, so her listings appear alongside every other agent's work. The main difference is in the structure behind the scenes: eXp operates as a virtual brokerage, meaning agents work from home or wherever they choose, and the company uses technology platforms to manage transactions, communication, and document signing.
If you are thinking about buying or selling property in South Carolina and considering working with Dempsey, understanding how eXp Realty operates will help you know what to expect in terms of communication style, availability, and how the transaction will move forward.
Key Takeaways
- Colleen Dempsey works as an agent for eXp Realty, a virtual brokerage where agents operate remotely rather than from a traditional office.
- eXp agents list properties on the same MLS systems as all other South Carolina agents, so her listings are visible to all buyers and agents statewide.
- Virtual brokerages often use digital tools for document signing, communication, and transaction management, which can speed up some parts of the process.
- You can reach out to Dempsey directly to discuss your buying or selling goals and learn how she structures her services.
How eXp Realty's virtual model affects your transaction
Working with an agent at a virtual brokerage means most of your communication will happen by phone, email, video call, or text rather than in-person meetings at an office. This setup works well for people who prefer flexibility and quick digital communication, but it requires you to be comfortable managing a real estate transaction without sitting down at a desk with your agent.
eXp uses digital platforms for many steps that traditional brokerages handle on paper or in person. Contract signing, document uploads, and transaction coordination often happen through secure online portals. This can actually speed things up—you do not have to wait for office hours or travel to sign documents—but it also means you need reliable internet access and comfort with digital tools.
The brokerage side of your transaction (the company backing the agent) is still responsible for compliance, title work coordination, and closing logistics, just as any brokerage would be. The virtual model mainly changes how you interact with your agent day-to-day, not the legal or financial structure of buying or selling.
What to ask Colleen Dempsey before you start
Before committing to work with any agent, including Dempsey, it helps to have a conversation about how she operates and what you can expect. Ask her about her experience in your specific market area—whether that is a particular neighborhood, county, or price range—because local knowledge matters more than brokerage type.
Find out what her communication style is and what hours she is typically available. Some agents respond within hours; others may take a day or two. Ask whether she handles all aspects of your transaction herself or whether she works with a team, because that affects who you will be talking to at different stages. Clarify her fee structure and whether she represents buyers, sellers, or both, since that shapes her incentives in a transaction.
You can also ask for references from past clients—people she has worked with in the last year or two—to hear directly about their experience. This is a standard request and any agent should be able to provide at least a few names.
Finding Colleen Dempsey's listings and contact information
Colleen Dempsey's current listings appear on the South Carolina MLS, which you can search through most real estate websites including Zillow, Realtor.com, and Redfin. You can also search for her name directly on eXp Realty's website to see her profile, which typically includes her contact phone number, email, and a photo.
If you are looking to buy, you can reach out to her to discuss properties you are interested in, even if she did not list them—agents can show you any property on the market. If you are thinking about selling, contact her to schedule a consultation where she can see your property and discuss your goals and timeline.
How agent commissions work with eXp Realty
Commission rates in South Carolina are negotiable and not set by law or by any brokerage. When you list a property, you and your agent discuss what percentage of the sale price will go to the seller's agent (Dempsey, if she is representing you) and what percentage goes to the buyer's agent. These are separate negotiations, and the total can vary widely depending on the market, the property, and what you agree to.
If you are buying, you typically do not pay commission directly—the seller's proceeds cover both agents' commissions. If you are selling, your commission comes out of your sale price before you receive your net proceeds. The eXp Realty brokerage model does not change how commission works; it only affects the overhead structure behind the scenes.
Always discuss commission openly with your agent before you sign any agreement. There is no standard rate, and what one agent charges may differ from another.
Comparing eXp Realty to traditional brokerages
The main practical difference between eXp and a traditional brokerage is the virtual versus in-person setup. Traditional brokerages have physical offices, agents work from those offices or nearby, and you might meet your agent face-to-face. eXp agents work remotely, so meetings happen by video or phone unless you arrange something in person on your own.
Some people prefer the remote model because it is faster and more flexible. Others prefer traditional brokerages because they like the option of meeting in person and feeling like there is a physical business behind the transaction. Neither is objectively better—it depends on what works for you.
What matters more than the brokerage type is the individual agent's knowledge, responsiveness, and track record in your area. A great agent at eXp Realty will serve you better than a mediocre agent at a traditional brokerage, and vice versa. Focus your decision on Dempsey's experience and how you feel about working with her specifically.
Frequently Asked Questions
Can I meet Colleen Dempsey in person if I want to?
Yes, you can arrange to meet in person if both of you are willing. While eXp Realty is a virtual brokerage, agents can still meet clients at properties, coffee shops, or other locations. Ask Dempsey directly about her availability for in-person meetings in your area.
Is eXp Realty a legitimate brokerage?
Yes, eXp Realty is a licensed real estate brokerage operating in all 50 states, including South Carolina. It is a publicly traded company and operates under the same state licensing and compliance requirements as any other brokerage. You can verify an agent's license through the South Carolina Department of Labor, Licensing and Regulation.
Will my transaction take longer if I work with an eXp agent?
Not necessarily. Virtual brokerages often use digital tools that can actually speed up document signing and communication. The timeline depends more on the specific transaction, the lender, the title company, and how quickly inspections and appraisals move—not on whether your agent works remotely or from an office.
What if I have a problem during my transaction?
Start by contacting Colleen Dempsey directly. If the issue involves the brokerage itself—compliance, licensing, or a dispute you cannot resolve with your agent—you can file a complaint with the South Carolina Department of Labor, Licensing and Regulation, which oversees all real estate brokerages in the state.
Can I negotiate commission with Colleen Dempsey?
Yes, commission is always negotiable. Before you sign any listing agreement or buyer's agreement, discuss what percentage you are comfortable with and what services are included. This conversation should happen early, and everything should be in writing in your contract.