How to Work With Felicia at Keller Williams Western Upstate

Who Felicia is and what she handles

Felicia is a real estate agent with Keller Williams Western Upstate, a brokerage serving South Carolina's upstate region. She works with buyers and sellers on residential properties, helping clients navigate the local market, understand neighborhoods, and move through the transaction process from listing or offer through closing.

Keller Williams is a national franchise with local offices, meaning Felicia has access to regional market data, training systems, and support staff while operating within the upstate market she knows. The brokerage covers areas including Greenville, Spartanburg, Anderson, and surrounding counties.

Key Takeaways

• Felicia works as a buyer's agent, seller's agent, or both, depending on your needs and the transaction structure.
• You can contact her directly through Keller Williams Western Upstate to discuss your property goals and timeline.
• Keller Williams agents typically earn commission from the sale price, paid by the seller's proceeds, so there is no separate fee to the buyer.
• The upstate market includes Greenville, Spartanburg, Anderson, and neighboring areas, each with different price ranges and neighborhood characteristics.
• Working with a local agent means access to current listings, comparable sales data, and knowledge of school districts, commute times, and community features.

What a buyer's agent does

If you are buying a home, a buyer's agent like Felicia represents your interests. She searches listings that match your budget and preferences, schedules showings, answers questions about neighborhoods and property condition, and helps you understand what a fair offer looks like based on recent sales of similar homes in the area.

During negotiations, she presents your offer to the seller's agent, communicates counteroffers back to you, and advises on inspection contingencies, appraisal gaps, and closing timelines. She does not charge you directly—her commission comes from the seller's side of the transaction, typically split between the listing agent and the buyer's agent.

What a seller's agent does

If you are selling, Felicia's role is to price your home competitively, market it to other agents and the public, schedule and conduct showings, and field offers. She prepares a comparative market analysis (CMA)—a report showing what similar homes in your neighborhood sold for recently—to help you set a realistic asking price.

She also manages the listing on the Multiple Listing Service (MLS), the database that all agents in the region use to find homes for their buyers. Once an offer arrives, she negotiates terms, coordinates inspections and appraisals, and keeps the transaction on track toward closing.

How to reach Felicia and get your free guide

Contact Keller Williams Western Upstate directly to connect with Felicia. You can ask for her by name, describe whether you are buying or selling, and mention your timeline and general location within the upstate region. The brokerage will have her contact information and can schedule an initial conversation.

In that first call or meeting, be ready to discuss your situation: Are you a first-time buyer or experienced? Do you have a home to sell first, or are you buying before selling? What is your budget or asking price range? What neighborhoods or features matter most to you? The more specific you are, the faster she can narrow down options and explain next steps.

Understanding the upstate market

South Carolina's upstate includes Greenville, Spartanburg, Anderson, and surrounding areas. Greenville has seen significant growth and higher price points, with neighborhoods like Dunean, Taylors, and downtown Greenville attracting both families and young professionals. Spartanburg offers more affordable options and a strong sense of community. Anderson sits between the two and appeals to buyers seeking smaller-town character with access to larger cities.

Each area has different school districts, commute times to major employers, and recreational access. Felicia's local knowledge means she can explain why a home in one neighborhood might appreciate differently than one across town, or how a commute to Greenville or Charlotte affects daily life and resale value.

What to expect during a transaction

A typical home purchase or sale takes 30 to 45 days from offer acceptance to closing. During that time, you will order a home inspection (if buying), the lender will order an appraisal, title work will be completed, and final walk-throughs will happen. Felicia coordinates these steps, keeps everyone on schedule, and alerts you to any issues that arise.

Closing itself is a meeting where you sign final paperwork, transfer funds, and receive or hand over keys. Your real estate agent does not attend closing—that is handled by the title company or attorney—but Felicia will have prepared you for what to expect and answered questions beforehand.

Questions to ask Felicia before you commit

Before hiring Felicia, ask how long she has been in the upstate market, what neighborhoods she knows best, and how many transactions she completes in a year. Ask whether she will represent you exclusively or whether you can work with other agents. Ask what her communication style is—does she text, call, or email, and how quickly does she typically respond?

If you are selling, ask her to walk you through her marketing plan: Will she hold an open house? How will she promote the listing beyond the MLS? If you are buying, ask how she finds off-market deals or pocket listings that may not be widely advertised yet.

Frequently Asked Questions

Do I have to pay Felicia if I am buying a home?

No. The seller pays commission, which is typically split between the listing agent and the buyer's agent. You do not write a separate check to Felicia. However, if you are selling, the commission comes out of your sale proceeds, so it reduces the net amount you walk away with.

Can I work with Felicia if I am not sure yet whether I want to buy or sell?

Yes. Many people contact an agent to explore the market, understand their home's value, or learn what they can afford before making a decision. Felicia can provide a market overview and answer questions without any commitment on your part.

What if I find a home online and want to see it?

Contact Felicia with the listing address or MLS number. She can pull up the full listing details, arrange a showing, and answer questions about the property, neighborhood, and comparable sales. Even if you found it yourself, having an agent represent you during the offer and negotiation process is standard practice.

How does Felicia know about homes before they are listed publicly?

Agents sometimes learn about homes coming to market through their network—other agents, past clients, or builders. These pocket listings may be shown to agents before a public listing is created. Felicia's relationships in the upstate market can give her early access to some opportunities.

What if the home I want to buy needs repairs?

The inspection contingency in your offer protects you. After inspection, you can ask the seller to make repairs, offer a credit toward repairs, or renegotiate the price. Felicia will advise you on what is reasonable to ask for based on the inspection report and local market conditions.