How Town & Country Property Management Works in South Carolina

What Town & Country Property Management does

Town & Country Property Management is a residential property management company operating in South Carolina that handles day-to-day operations for rental properties on behalf of owners. The company collects rent, arranges maintenance and repairs, screens tenants, handles lease agreements, and manages tenant communications. If you own rental property in South Carolina and want someone else to run it, or if you are a tenant renting from an owner who uses Town & Country, understanding how the company operates helps you know what to expect.

The company serves both single-family homes and multi-unit residential properties across South Carolina. Like other property management firms, Town & Country acts as the intermediary between property owners and tenants, handling the administrative and operational tasks that come with being a landlord.

Key Takeaways

• Town & Country Property Management collects rent, arranges repairs, screens tenants, and manages leases for residential property owners in South Carolina.
• Property owners pay Town & Country a fee—typically a percentage of monthly rent collected—in exchange for these management services.
• Tenants pay rent to Town & Country on behalf of the property owner and contact the company for maintenance requests and lease questions.
• The company must follow South Carolina's landlord-tenant laws, including rules about security deposits, lease terms, and eviction procedures.
• You can contact Town & Country directly to ask about their services if you own property or to report issues if you rent from an owner using their management.

Services Town & Country typically provides

Property management companies in South Carolina generally offer a core set of services. Town & Country handles tenant screening, which includes background checks, credit reports, and rental history verification before a lease is signed. The company collects monthly rent payments and deposits them into an account, then distributes funds to the property owner after deducting the management fee and any expenses paid on the owner's behalf.

Maintenance coordination is another central service. When a tenant reports a repair—a leaking faucet, a broken appliance, or a heating issue—Town & Country arranges for a contractor to fix it. The company vets contractors, gets quotes, and ensures work meets South Carolina's housing standards. Emergency repairs, like a burst pipe or loss of heat in winter, are typically handled on an expedited basis.

Town & Country also manages the lease itself: enforcing lease terms, handling late rent payments, documenting tenant violations, and initiating eviction proceedings if necessary. The company prepares lease agreements that comply with South Carolina law, collects security deposits and holds them in a separate account as required by state law, and returns deposits with an itemized list of deductions if repairs or cleaning are needed after a tenant moves out.

Fees and what property owners pay

Property owners pay Town & Country a management fee, usually calculated as a percentage of the monthly rent collected. This percentage varies depending on the property type, location, and services included, but typically ranges from 8 to 12 percent of rent. Some companies charge a flat monthly fee instead, or a combination of both.

Beyond the base management fee, owners may pay additional costs for specific services: tenant screening fees, lease preparation, eviction filing fees, or contractor markups on repairs. These costs vary by company and should be outlined in the management agreement before you sign. Owners should ask Town & Country for a detailed fee schedule and understand which costs are included in the base fee and which are billed separately.

How tenants interact with Town & Country

If you rent a property managed by Town & Country, you will pay rent to the company rather than directly to the owner. The lease you sign will specify where and how to submit rent payments—usually online through a tenant portal, by check, or by automatic bank transfer. Late fees and payment terms are outlined in the lease.

Maintenance requests go to Town & Country as well. Most companies provide a phone number or online portal where tenants can report repairs. The company is responsible for responding within a reasonable timeframe and arranging for the work to be done. South Carolina law requires landlords—including property management companies acting on their behalf—to maintain rental properties in habitable condition, which means functioning plumbing, heating, and electrical systems, and protection from weather and pests.

Tenants should keep records of all communications with Town & Country, including maintenance requests, repair dates, and any disputes over rent or lease terms. If a disagreement arises, having documentation helps resolve it quickly.

South Carolina laws that apply to Town & Country

Property management companies in South Carolina must follow the state's landlord-tenant laws, found primarily in the South Carolina Code of Laws Title 27, Chapter 40. These laws govern security deposits, lease terms, eviction procedures, and the landlord's duty to maintain habitable premises.

Security deposits must be held in a separate account and returned within 30 days of move-out, with an itemized list of any deductions. Landlords cannot deduct for normal wear and tear. Evictions must follow proper legal procedure: the landlord must provide written notice, file in court, and obtain a judgment before removing a tenant. Self-help evictions—changing locks or removing a tenant's belongings without a court order—are illegal.

Town & Country must also comply with fair housing laws, which prohibit discrimination based on race, color, religion, sex, national origin, disability, or familial status. If you believe you have been discriminated against, you can file a complaint with the South Carolina Human Affairs Commission or the U.S. Department of Housing and Urban Development (HUD).

How to contact Town & Country or find their information

To learn more about Town & Country Property Management's services, fees, or coverage areas, contact the company directly. You can search for their office location, phone number, and website through an online search or by asking your property owner or real estate agent if they have referral information.

If you are a tenant and have questions about your lease, rent payment, or a maintenance issue, reach out to Town & Country using the contact information on your lease or any correspondence you have received. If you are a property owner considering hiring a management company, request a detailed proposal from Town & Country that outlines all services, fees, and the terms of the management agreement.

Alternatives if Town & Country is not the right fit

South Carolina has many property management companies operating across different regions and serving different property types. If you own rental property and want to compare options, you can contact other local management firms to request proposals. Some owners choose to self-manage, handling tenant screening, rent collection, and maintenance coordination themselves—a route that saves fees but requires significant time and knowledge of state law.

If you are a tenant and have concerns about how your property is being managed, you can contact your property owner directly to discuss issues. You also have the right to file complaints with local housing authorities or the South Carolina Human Affairs Commission if you believe your rights have been violated.

Frequently Asked Questions

What happens if I do not pay rent to Town & Country on time?

Late rent payments are typically subject to late fees outlined in your lease. Town & Country will likely send a notice and may begin eviction proceedings if rent remains unpaid after a certain period. South Carolina law requires landlords to provide written notice before filing for eviction, so you will have an opportunity to pay before court action begins.

Can Town & Country keep part of my security deposit?

Yes, but only for legitimate deductions. South Carolina law allows landlords to deduct from security deposits for unpaid rent, damage beyond normal wear and tear, and cleaning costs if the unit is left dirty. The company must provide an itemized list of deductions within 30 days of move-out. Normal wear and tear—like faded paint or minor carpet wear—cannot be deducted.

How long does it take Town & Country to fix a maintenance problem?

South Carolina law requires landlords to maintain habitable premises, but does not specify exact response times. Emergency repairs affecting heat, water, or safety should be addressed quickly—often within 24 to 48 hours. Non-emergency repairs may take longer. Your lease should outline expected response times. If repairs are not made within a reasonable period, you can contact the company in writing and request a timeline.

What if I want to break my lease early?

Breaking a lease early typically requires paying an early termination fee or remaining liable for rent through the lease end date, depending on what your lease says. Town & Country enforces the lease terms on behalf of the owner. If you have a legitimate reason—like a job relocation or a health issue—discuss it with the company to see if they will negotiate, but they are not required to release you from the lease.

How do I file a complaint against Town & Country?

If you believe Town & Country has violated your rights as a tenant or property owner, you can file a complaint with the South Carolina Human Affairs Commission if discrimination is involved, or contact your local housing authority for other issues. You can also consult a tenant rights organization or attorney for guidance on your specific situation.