The Space Company: What Property Managers and Tenants Should Know
What The Space Company does
The Space Company is a property management and real estate services firm operating in South Carolina. The company handles residential and commercial properties, offering services that typically include tenant screening, lease management, maintenance coordination, and rent collection for property owners. If you own rental property in South Carolina or are a tenant in a Space Company-managed building, understanding how the company operates can help you navigate your responsibilities and rights.
The Space Company functions as an intermediary between property owners and tenants. For owners, they manage day-to-day operations so owners do not have to. For tenants, they are the point of contact for maintenance requests, lease questions, and rent payment procedures. The specific services offered can vary depending on the property and the management agreement in place.
Key Takeaways
- The Space Company manages residential and commercial properties across South Carolina, handling tenant screening, lease administration, and maintenance coordination.
- Tenants should direct maintenance requests and lease-related questions to The Space Company's office rather than directly to the property owner.
- Property owners using The Space Company delegate day-to-day management tasks, allowing the company to handle tenant communication and property upkeep.
- Understanding your lease and The Space Company's specific policies helps prevent disputes over rent payment methods, maintenance timelines, and lease terms.
How rent payment typically works
Most property management companies, including those operating in South Carolina, collect rent through specific methods outlined in your lease. The Space Company will specify where and how you should pay rent—whether by check, electronic transfer, online portal, or automatic withdrawal. Your lease agreement will state the due date, late fees, and grace periods if any exist.
If you are a tenant, contact The Space Company directly to confirm the current payment method and address. Payment procedures can change, and using an outdated method may result in late fees even if you sent the money on time. Keep records of every payment, including confirmation numbers or receipts, in case a dispute arises about whether rent was received.
Maintenance requests and repairs
Tenants submit maintenance requests to The Space Company's office, not to the property owner. The company then coordinates with maintenance staff or contractors to address the issue. Your lease will specify the timeline for routine repairs versus emergency repairs—emergencies like no heat or water typically require faster response than cosmetic issues.
Document all maintenance requests in writing, either through an online portal if The Space Company provides one or by email. Include photos of the problem if possible. Keep copies of your request and any responses. If a repair is not completed within the timeframe your lease specifies, contact The Space Company's office in writing to escalate the issue. South Carolina law requires landlords to maintain habitable conditions, so persistent failure to repair essential systems may give you legal recourse.
Lease terms and tenant responsibilities
Your lease is a binding contract between you and the property owner, managed by The Space Company on the owner's behalf. The lease spells out rent amount, due date, lease length, pet policies, parking rules, and what happens if you break the lease early. Read your lease carefully before signing, and ask The Space Company to clarify any terms you do not understand.
Common tenant responsibilities include keeping the unit clean, not damaging walls or fixtures beyond normal wear, following noise and guest policies, and paying rent on time. Violating lease terms can result in warnings, fines, or eviction. If you believe The Space Company or the property owner is violating the lease or your rights as a tenant, document the issue and consider consulting a tenant rights organization or attorney in your area.
Security deposits and move-out procedures
When you move in, you typically pay a security deposit held by the property owner or management company. South Carolina law requires landlords to return deposits within a specific timeframe after you move out, minus any deductions for damage beyond normal wear and tear or unpaid rent. The Space Company should provide you with a written itemization of any deductions.
Before moving out, contact The Space Company to learn the move-out inspection process and what condition the unit must be in. Take photos of the unit before you leave, showing its condition. If you disagree with deductions from your deposit, South Carolina law allows you to dispute them. Keep all correspondence with The Space Company about your deposit in case you need to pursue a claim.
How to contact The Space Company
The Space Company maintains an office or offices in South Carolina where tenants and property owners can reach them with questions or concerns. Your lease or move-in documents should include the office address, phone number, and email. Many property management companies now offer online portals where tenants can pay rent, submit maintenance requests, and view lease documents.
If you cannot locate contact information, check your lease agreement or any documents you received at move-in. You can also search online for "The Space Company South Carolina" along with your city or neighborhood to find the local office. Establish a record of your communications by using email or certified mail when possible, rather than relying on phone calls alone.
Your rights as a tenant in South Carolina
South Carolina tenant law protects you in several ways, regardless of whether your property is managed by The Space Company or the owner directly. Landlords must provide habitable housing, cannot retaliate against you for reporting code violations, and must follow proper eviction procedures through the courts. You have the right to quiet enjoyment of your home, meaning the landlord cannot enter without notice except in emergencies.
If you have concerns about your rights or believe The Space Company or the property owner is violating South Carolina law, contact a local legal aid organization or tenant rights group. Many offer free or low-cost consultations. Understanding your rights helps you respond appropriately if a dispute arises and protects you from unfair treatment.
Frequently Asked Questions
How do I submit a maintenance request to The Space Company?
Check your lease or move-in documents for The Space Company's preferred method—usually an online portal, phone call, or email. Submit requests in writing whenever possible and include details about the problem and photos if relevant. Keep a copy of your request for your records.
What should I do if The Space Company does not return my security deposit?
South Carolina law requires landlords to return deposits within a set timeframe, typically 30 days. If you do not receive your deposit or a written explanation of deductions, contact The Space Company in writing requesting the return or itemization. If they do not respond, you may pursue a small claims court case or consult a tenant rights attorney.
Can The Space Company raise my rent whenever they want?
Rent increases are governed by your lease. If you have a fixed-term lease, the rent cannot be raised until the lease ends. Month-to-month tenants may face increases, but South Carolina law requires proper notice—typically 30 days. Check your lease for specific terms about rent adjustments.
What counts as normal wear and tear on an apartment?
Normal wear and tear includes minor carpet fading, small nail holes, and worn paint from regular use. Damage beyond normal wear—large holes, broken fixtures, or stains—can be deducted from your deposit. The Space Company should provide a clear list of what they consider damage versus normal wear when you move in.
How long does The Space Company have to fix a maintenance problem?
Your lease specifies response times for different types of repairs. Emergencies like no heat or water typically require faster response than routine maintenance. If a repair is not completed within the timeframe stated in your lease or required by South Carolina law, contact The Space Company in writing to escalate the issue.