What Taylor Long Term Property Management Does and How to Work With Them
Taylor Long Term manages residential properties across South Carolina and handles rent collection, maintenance, and tenant relations on behalf of landlords
Taylor Long Term is a property management company based in South Carolina that oversees rental properties for owners who want someone else to handle day-to-day operations. The company collects rent from tenants, arranges repairs and maintenance, responds to tenant requests, and manages lease agreements. If you are a tenant renting from a property managed by Taylor Long Term, you will pay rent to them and contact them for maintenance issues. If you are a property owner, you can hire them to manage your rental portfolio.
The company operates in the residential rental market, meaning they work with single-family homes, duplexes, and small apartment buildings rather than commercial or industrial properties. Their role is to act as the intermediary between landlord and tenant, handling the administrative and operational tasks that come with owning rental property.
Key Takeaways
- Taylor Long Term collects rent, arranges maintenance, and handles tenant communication for landlords who hire them to manage properties.
- Tenants pay rent to Taylor Long Term on behalf of the property owner and contact them directly for repairs and maintenance requests.
- The company operates across South Carolina and manages residential properties including single-family homes and small multi-unit buildings.
- Property owners can contact Taylor Long Term to discuss management services, fees, and whether the company accepts properties in their area.
- Tenants should keep records of all communications with Taylor Long Term, including maintenance requests and rent payment confirmations.
What Taylor Long Term handles for property owners
Property owners who hire Taylor Long Term transfer several responsibilities to the company. Taylor Long Term collects rent from tenants, deposits it into an account, and handles accounting and record-keeping. The company also screens potential tenants, prepares lease agreements, and handles lease renewals or terminations. When a tenant reports a maintenance problem—a leaking faucet, broken heating, pest issues—Taylor Long Term arranges for a contractor to fix it and pays the bill from the owner's account.
The company also handles tenant disputes, late rent payments, and eviction proceedings if necessary. Property owners pay Taylor Long Term a fee, usually a percentage of monthly rent collected, in exchange for these services. The exact fee structure varies depending on the property type and services included, so owners should request a detailed fee schedule before signing a management agreement.
How to contact Taylor Long Term as a tenant
If you rent a property managed by Taylor Long Term, your lease or rental agreement should list their contact information. You can reach them to pay rent, report maintenance problems, ask questions about your lease, or notify them of changes to your household. Most property management companies accept rent payments online, by mail, or by phone, and they typically have a process for emergency maintenance requests that differ from routine repairs.
Keep a record of every communication with Taylor Long Term—dates, times, names of staff members you spoke with, and what was discussed. If you submit a maintenance request, ask for a confirmation number or written acknowledgment. This documentation protects you if a dispute arises about whether you reported a problem or paid rent on time.
Maintenance requests and emergency repairs
When you contact Taylor Long Term about a maintenance issue, describe the problem clearly and note when it started. For emergencies—no heat in winter, active water leak, gas smell—call immediately and ask for emergency service. Non-emergency repairs like a dripping faucet or squeaky door typically take longer to schedule, sometimes one to two weeks depending on contractor availability.
Taylor Long Term is responsible for keeping the property in habitable condition, which means heat, hot water, plumbing, electrical systems, and structural integrity must work. If a repair is not made within a reasonable time and the problem affects your health or safety, you may have legal options under South Carolina's landlord-tenant laws. Document the problem with photos and dates, and send a written request to Taylor Long Term asking for repair within a specific timeframe.
Rent payment and late fees
Your lease specifies when rent is due and where to send payment. Taylor Long Term will tell you the accepted payment methods—online portal, check by mail, automatic bank transfer, or in-person payment. Pay on time to avoid late fees, which your lease should describe. If you cannot pay on time, contact Taylor Long Term as soon as possible to discuss your situation; some companies offer payment plans or may work with you if hardship is temporary.
Keep proof of every rent payment—a receipt, bank confirmation, or online transaction record. If Taylor Long Term claims you did not pay and you have proof that you did, that documentation protects you. If you believe a late fee was charged in error, contact the company in writing with your payment proof and ask for a review.
Lease terms and tenant rights
Your lease is a contract between you and the property owner (represented by Taylor Long Term). It specifies the rent amount, lease term, move-in and move-out dates, what utilities are included, pet policies, and other rules. Before you sign, read the entire lease carefully and ask Taylor Long Term to explain anything you do not understand. South Carolina law gives tenants certain rights regardless of what the lease says—for example, the property must be safe and habitable, and the landlord cannot enter without notice except in emergencies.
If you want to break your lease early, contact Taylor Long Term to discuss your options. Some leases allow early termination with a penalty; others do not. If you are experiencing domestic violence, South Carolina law may allow you to break a lease without penalty, but you must follow specific procedures and provide documentation. Taylor Long Term can explain what your lease allows and what state law requires.
Disputes and complaints
If you have a disagreement with Taylor Long Term—about a maintenance issue, a charge on your account, or a lease interpretation—start by putting your concern in writing. Send an email or letter describing the problem, what you have already done to resolve it, and what outcome you are seeking. Keep a copy for your records. Give Taylor Long Term a reasonable time to respond, usually 10 to 14 days.
If the company does not resolve the issue, you can file a complaint with the South Carolina Department of Labor, Licensing and Regulation (DHEC) or contact a local legal aid organization. South Carolina also has a Residential Tenancy Act that outlines tenant and landlord responsibilities; if you believe Taylor Long Term or the property owner has violated your rights under that law, a lawyer can review your situation. Many legal aid organizations offer free or low-cost consultations to tenants.
Moving out and security deposit return
When your lease ends, notify Taylor Long Term of your move-out date well in advance—usually 30 to 60 days, depending on your lease. The company will schedule a move-out inspection to document the condition of the property. You are responsible for returning the property in the same condition as when you moved in, except for normal wear and tear. Take photos of the empty property before you leave to document its condition.
South Carolina law requires landlords to return security deposits within 30 days of move-out, minus any deductions for damage beyond normal wear and tear or unpaid rent. Taylor Long Term must provide an itemized list of any deductions. If you disagree with the deductions, contact the company in writing within a reasonable time. Keep your move-out inspection report and photos to support your position if a dispute arises.
Frequently Asked Questions
How do I pay rent to Taylor Long Term?
Your lease or rental agreement should list accepted payment methods—usually online portal, check by mail, automatic transfer, or in-person. Contact Taylor Long Term directly to confirm the current payment address or online system. Always keep a receipt or confirmation of payment.
What should I do if Taylor Long Term does not fix a maintenance problem?
First, submit a written request describing the problem and asking for repair within a specific timeframe (usually 14 days for non-emergencies). If the problem is not fixed, send a follow-up letter and consider contacting a legal aid organization or the South Carolina Department of Labor, Licensing and Regulation to understand your options under state law.
Can Taylor Long Term enter my apartment without permission?
South Carolina law requires landlords to give tenants notice before entering, except in emergencies like fire or gas leak. The notice period is typically 24 hours. Taylor Long Term must follow this law even if your lease does not mention it. If the company enters without proper notice, document it and contact a legal aid organization.
What happens to my security deposit when I move out?
Taylor Long Term must return your security deposit within 30 days of move-out, minus any deductions for damage or unpaid rent. The company must provide an itemized list of deductions. If you disagree, contact them in writing. Keep your move-out inspection report and photos to support your claim.
How do I file a complaint about Taylor Long Term?
Start by contacting the company in writing with your concern. If they do not resolve it, you can file a complaint with the South Carolina Department of Labor, Licensing and Regulation or contact a local legal aid organization for guidance on your tenant rights.