How Open Door Realty Manages Rental Properties in South Carolina
What Open Door Realty Property Management Does
Open Door Realty Property Management is a South Carolina-based company that handles day-to-day operations for landlords who own rental properties. They collect rent, respond to tenant requests, arrange repairs, handle lease paperwork, and manage evictions if needed. The company works with single-family homes, multi-unit buildings, and commercial properties across the state.
If you own rental property but do not want to manage it yourself—answering calls at midnight about a broken water heater, chasing late rent payments, or handling tenant disputes—a property manager like Open Door Realty takes on those tasks in exchange for a monthly fee. This frees you to focus on other investments or simply step back from the day-to-day work of being a landlord.
The company operates in multiple South Carolina markets and works with both individual property owners and larger investment groups. Their services typically include tenant screening, rent collection, maintenance coordination, and lease enforcement.
Key Takeaways
- Open Door Realty handles rent collection, tenant communication, maintenance requests, and lease enforcement for property owners across South Carolina.
- Property management companies charge a percentage of monthly rent—usually between 8 and 12 percent—plus fees for specific services like evictions or major repairs.
- A property manager's job is to protect your investment by keeping the property occupied, collecting rent on time, and maintaining the building to code.
- You should review what services are included in the base fee and what costs extra before signing a management agreement.
How Property Managers Handle Rent Collection and Tenant Issues
Open Door Realty collects rent from tenants and deposits it into an account, usually after deducting their management fee. They send tenants late notices, follow up on unpaid rent, and document payment history. If a tenant stops paying, the property manager can initiate eviction proceedings on your behalf—a process that requires filing with the local court and following South Carolina's eviction timeline.
The company also screens potential tenants before they move in, typically running background checks, verifying employment, and contacting previous landlords. This step is meant to reduce the risk of renting to someone who will not pay or will damage the property. Screening costs vary and are sometimes passed to the tenant, sometimes to the owner.
When tenants call with problems—a leaky roof, a broken stove, mold in the bathroom—the property manager receives the request, arranges for a contractor to inspect and repair it, and tracks the cost. They negotiate with vendors to keep repair expenses reasonable and document everything for tax and insurance purposes.
Maintenance and Repairs: What the Property Manager Coordinates
A property manager does not do repairs themselves; instead, they maintain a network of contractors—plumbers, electricians, roofers, HVAC technicians—and call them when something breaks. They get quotes, approve the work, and ensure it meets South Carolina building codes and lease terms.
Routine maintenance like lawn care, gutter cleaning, and HVAC filter changes may be included in the management fee or billed separately. Emergency repairs—a burst pipe at 2 a.m.—are handled immediately, and the cost is deducted from rent or billed to the owner depending on the management agreement.
The property manager also schedules regular inspections of the property to catch problems early. They photograph the unit before a tenant moves in and after they move out, documenting the condition and any damage beyond normal wear and tear. This documentation protects both the owner and the tenant if there is a dispute over the security deposit.
Fees and What They Cover
Open Door Realty's pricing structure typically includes a base management fee—usually 8 to 12 percent of the monthly rent—plus additional charges for specific services. A property that rents for $1,200 a month might cost $96 to $144 per month to manage, plus extras.
Common additional fees include leasing fees (charged when a new tenant is placed), eviction fees (which can range from several hundred to over $1,000 depending on court costs and complexity), maintenance coordination fees, and late-payment processing charges. Some companies charge a flat monthly fee instead of a percentage; others use a hybrid model.
Before signing an agreement, ask Open Door Realty for a written breakdown of what is included in the base fee and what costs extra. This prevents surprises when you receive your first bill. Some owners find that the time and stress saved by hiring a manager more than offsets the cost; others decide to self-manage and pocket the fee.
Lease Enforcement and Eviction
If a tenant violates the lease—by not paying rent, keeping an unauthorized pet, or damaging the property—the property manager sends written notice and documents the violation. South Carolina law requires landlords to give tenants a chance to fix the problem before filing for eviction, and the property manager handles this process.
An eviction in South Carolina begins with a written notice to the tenant, typically giving them three to five days to pay or move. If they do not comply, the landlord files a complaint in magistrate court. The tenant can respond, and a judge decides whether to order them out. The entire process usually takes two to four weeks, though it can be faster or slower depending on the court's schedule.
The property manager prepares all court documents, appears in court if needed, and arranges for the sheriff to remove the tenant if the judge rules in the landlord's favor. This is one of the most time-consuming and emotionally difficult parts of property ownership, which is why many landlords hire a manager to handle it.
Finding and Screening Tenants
Open Door Realty advertises vacant units, shows the property to potential tenants, and runs background and credit checks on applicants. They verify income (usually requiring that a tenant earn at least 30 times the monthly rent annually), contact previous landlords, and check for eviction history.
The screening process protects your investment by reducing the likelihood of renting to someone who cannot afford the rent or has a history of property damage or legal trouble. However, screening must follow the Fair Housing Act, which prohibits discrimination based on race, color, religion, sex, national origin, disability, or familial status. A property manager should be trained in fair housing law and apply the same screening standards to all applicants.
Once a tenant is approved, the property manager prepares the lease, collects the security deposit and first month's rent, and schedules the move-in. They provide the tenant with a move-in inspection checklist and photograph the property's condition before the tenant takes possession.
Accounting, Reporting, and Tax Documentation
Open Door Realty tracks all income and expenses related to your rental property—rent collected, repairs paid, management fees, property taxes, insurance, and utilities if the owner pays them. They provide monthly statements showing what was collected, what was paid out, and what balance remains.
At the end of the year, the property manager provides documentation that you can give to your accountant or tax preparer. This includes a summary of total rent collected and all deductible expenses. Keeping good records is essential for tax purposes and for proving the property's financial performance if you ever want to refinance or sell.
Some property managers also handle security deposit accounting separately, as South Carolina law requires landlords to keep security deposits in a separate account and return them within 30 days of the tenant moving out, minus any deductions for damage or unpaid rent.
Frequently Asked Questions
How much does it cost to hire Open Door Realty?
Most property management companies in South Carolina charge between 8 and 12 percent of monthly rent as a base fee, plus additional charges for leasing, evictions, and maintenance coordination. A $1,200 rental might cost $96 to $144 per month in management fees alone. Ask for a detailed fee schedule before signing.
Can a property manager evict a tenant?
A property manager cannot evict a tenant directly, but they can initiate the legal process on your behalf. They file the complaint in magistrate court, represent you in the hearing, and arrange for the sheriff to remove the tenant if the judge rules in your favor. The actual eviction must go through the court system.
What happens if a tenant does not pay rent?
The property manager sends a late notice, documents the non-payment, and follows up with the tenant. If rent remains unpaid after the notice period, the manager can file for eviction. Some managers also arrange for small claims court if the amount owed is within that court's limit.
Do I still own the property if a manager runs it?
Yes. A property manager works for you and makes decisions based on your instructions and the lease terms. You remain the owner and are responsible for the property legally and financially. The manager is your employee or contractor, not the owner.
What should I look for in a property management agreement?
Review the fee structure, what services are included, how long the agreement lasts, how much notice is required to end it, and what happens to tenant deposits and rent if you fire the manager. Make sure the agreement specifies who pays for emergency repairs and what dollar amount requires your approval before work begins.