What Moore & Associates Property Management Does and How to Work With Them

Moore & Associates is a South Carolina property management company serving residential and commercial landlords

Moore & Associates Property Management handles day-to-day operations for property owners across South Carolina who want to outsource tenant relations, maintenance coordination, and rent collection. The company manages single-family homes, multi-unit residential buildings, and commercial properties. If you own rental property in South Carolina and are considering hiring a management company, or if you are a tenant dealing with Moore & Associates as your landlord's agent, understanding what the company does and how to contact them is the first step.

Property management companies like Moore & Associates act as the intermediary between you and your tenants (if you are an owner) or between you and the property owner (if you are a renter). They collect rent, handle maintenance requests, manage lease enforcement, and handle tenant communication on behalf of the owner. The specific services vary by company and by contract.

Key Takeaways

• Moore & Associates manages residential and commercial properties throughout South Carolina, handling rent collection, maintenance coordination, and tenant relations on behalf of property owners.
• If you are a tenant, your lease and rent payment instructions will tell you whether Moore & Associates manages your property and how to submit maintenance requests or contact them.
• Property owners considering hiring Moore & Associates should ask about their fee structure, which properties they currently manage, and what services are included in their management contract.
• Disputes with Moore & Associates—whether over maintenance response times, rent payment procedures, or lease enforcement—should be documented in writing and may require consultation with a South Carolina real estate attorney.

What Moore & Associates handles for property owners

Property owners hire Moore & Associates to manage the operational side of rental properties so they do not have to. This includes advertising vacant units, screening tenants, collecting rent, processing lease renewals, coordinating repairs and maintenance, and handling tenant complaints or lease violations. The company also typically manages the financial side—keeping records of income and expenses, issuing 1099 forms to owners at tax time, and sometimes holding security deposits in escrow accounts.

The specific services and fees depend on the management agreement between Moore & Associates and the property owner. Some owners use the company for full-service management, meaning Moore & Associates handles everything. Others use them for rent collection only or for maintenance coordination while handling tenant screening themselves. Before hiring any management company, property owners should request a detailed list of services and a clear fee schedule.

How tenants interact with Moore & Associates

If Moore & Associates manages your rental property, your lease and move-in documents will state this clearly and will provide contact information for submitting rent payments and maintenance requests. Rent is typically paid to Moore & Associates or to an account they designate, not directly to the property owner. Maintenance requests usually go through a phone line, email, or online portal that Moore & Associates maintains.

Tenants should keep copies of all communication with Moore & Associates—emails, maintenance request confirmations, rent payment receipts, and any written notices. South Carolina law requires property managers to respond to maintenance requests within a reasonable timeframe and to maintain habitable conditions. If Moore & Associates is slow to respond to repairs or fails to address serious maintenance issues, document the dates and details of your requests and consider consulting a tenant rights organization or attorney.

Finding contact information for Moore & Associates

Moore & Associates has a physical office location and phone number that should appear on your lease, rent payment instructions, or move-in packet. If you do not have this information, ask your property owner directly or check any written communication you received when you signed your lease. Many property management companies also maintain websites with contact forms and office hours.

If you are a property owner looking to hire Moore & Associates, you can search for their office location and phone number online or ask for referrals from other property owners in your area. South Carolina does not require property management companies to be licensed, so there is no state registry to check. However, you can ask the company for references from current clients and verify their business registration with the South Carolina Secretary of State.

Understanding property management fees and contracts

Property management companies charge in different ways. Some charge a percentage of monthly rent collected (often 8 to 12 percent), others charge a flat monthly fee, and some charge both a base fee plus a percentage. Additional fees may apply for lease violations, evictions, or special maintenance projects. Before signing a contract with Moore & Associates or any management company, ask for the complete fee schedule in writing.

The management contract should spell out what services are included, how long the contract lasts, what happens if either party wants to end it early, and what happens to security deposits if the company stops managing the property. Read the contract carefully and ask questions about anything unclear. If you are uncomfortable with the terms, you are not obligated to sign.

Tenant rights and property management in South Carolina

South Carolina law gives tenants certain rights regardless of who manages the property. Landlords and their agents (including property management companies) must provide habitable housing, return security deposits within 30 days of move-out with an itemized list of deductions, and follow proper procedures before evicting a tenant. They cannot retaliate against tenants for reporting code violations or requesting repairs.

If Moore & Associates or any property manager violates these rights, you have options. You can file a complaint with your local housing authority, contact a legal aid organization, or consult a private attorney. The South Carolina Tenants Advocates organization and local community action agencies can point you toward resources. Keep all documentation of the violation—dates, emails, photos, witness names—because you will need it if you pursue a complaint or legal action.

When to seek legal advice about property management disputes

Disagreements with a property manager can range from slow maintenance response to disputes over security deposit deductions to questions about lease enforcement. If the issue is minor—a slow response to a maintenance request, confusion about a fee—start by putting your concern in writing to Moore & Associates and asking for a response within a specific timeframe. Keep a copy for your records.

If the problem persists or involves money, a lease violation, or your right to occupy the property, consult a South Carolina real estate attorney or a legal aid organization. Many offer free or low-cost consultations. An attorney can review your lease, your communication with the property manager, and South Carolina law to tell you whether you have a valid claim and what your options are. Do not wait until an eviction notice arrives to seek help.

Frequently Asked Questions

How do I know if Moore & Associates manages my property?

Your lease and rent payment instructions will name the property manager. If you are unsure, contact your property owner directly and ask. You can also check any written notices or documents you received when you moved in.

What should I do if Moore & Associates does not respond to my maintenance request?

Submit your request in writing (email is fine) and keep a copy. If there is no response within a reasonable time—typically 24 to 48 hours for urgent repairs—send a follow-up email referencing your first request. Document everything. If the issue is serious (no heat, no water, safety hazard), contact your local housing authority or a tenant rights organization for guidance on your next steps.

Can Moore & Associates keep my security deposit without itemizing deductions?

No. South Carolina law requires landlords and their agents to return security deposits within 30 days of move-out and to provide an itemized list of any deductions. If Moore & Associates does not do this, send a written demand for the deposit and the itemization. If they do not respond, consult an attorney about small claims court or other remedies.

What if I disagree with a fee Moore & Associates charged me?

Review your lease and management agreement to see whether the fee is listed. If it is not, or if you believe it was charged in error, contact Moore & Associates in writing and ask for an explanation. If you do not get a satisfactory answer, consult your property owner or an attorney.

Is Moore & Associates required to be licensed in South Carolina?

South Carolina does not require property management companies to be licensed. However, you can verify that the company is registered as a business with the South Carolina Secretary of State and ask for references from current clients before hiring them.