What Melbert Properties Offers South Carolina Renters and Landlords
Melbert Properties manages residential and commercial real estate across South Carolina, handling tenant relations, maintenance, rent collection, and lease enforcement for property owners who want hands-off management.
Melbert Properties is a South Carolina-based property management company that takes over the day-to-day operations of rental properties. If you own rental real estate in the state and want someone else to handle tenant screening, rent collection, repairs, and legal compliance, Melbert handles those tasks. If you are a tenant renting from a property managed by Melbert, knowing how the company operates helps you understand who to contact for maintenance requests, where to send rent, and what to expect during your lease.
The company operates across multiple South Carolina markets and manages both single-family homes and multi-unit properties. Their services typically include finding and screening tenants, collecting rent, coordinating repairs and maintenance, handling tenant complaints, enforcing lease terms, and managing evictions when necessary. Property owners pay Melbert a percentage of monthly rent—usually between 8 and 12 percent, though this varies by property type and location—in exchange for these services.
Key Takeaways
- Melbert Properties handles tenant screening, rent collection, maintenance coordination, and lease enforcement for property owners across South Carolina.
- Tenants renting from Melbert-managed properties should direct maintenance requests and rent payments to the management office, not the property owner.
- Property owners can contact Melbert to discuss management services, pricing, and what properties the company currently manages in their area.
- Melbert's responsibilities include keeping properties in habitable condition, responding to repair requests within state-mandated timeframes, and following South Carolina landlord-tenant law.
How Melbert Properties Works for Owners
Property owners hire Melbert to remove themselves from the daily management of their rental business. Once you sign a management agreement, Melbert becomes the point of contact for tenants. The company advertises vacancies, screens applicants (running background and credit checks), collects rent each month, and deposits it into your account after deducting their fee. This arrangement works well for owners who live out of state, own multiple properties, or simply do not want to handle tenant calls at night or on weekends.
Melbert also coordinates all maintenance and repairs. When a tenant reports a leaky faucet or broken heating system, the management office dispatches a contractor, tracks the work, and pays the bill from rent collected. The owner receives a monthly statement showing rent collected, expenses paid, and the net amount owed to them. This structure protects owners from liability in some situations—if a tenant is injured due to neglected maintenance, the management company's insurance and procedures may shield the owner from direct responsibility, though the owner remains ultimately accountable under South Carolina law.
What Tenants Need to Know About Melbert-Managed Properties
If you rent from a property managed by Melbert, your lease is with the property owner, but Melbert is your day-to-day contact. Rent payments go to Melbert's office, not to the owner. Maintenance requests should be submitted to Melbert in writing or by phone—the management company is responsible for responding within the timeframe required by South Carolina law, typically 24 hours for urgent repairs like no heat or water and 14 days for non-urgent issues.
Melbert enforces the lease on behalf of the owner. If you violate lease terms—paying rent late, keeping unauthorized pets, or causing damage beyond normal wear—Melbert will send notices and, if the violation continues, may begin eviction proceedings. South Carolina law requires landlords (including property managers acting on their behalf) to provide written notice and an opportunity to cure before filing for eviction, but Melbert follows this process strictly. Understanding that Melbert represents the owner's interests, not yours, is important when dealing with disputes over deposits, lease violations, or maintenance delays.
Maintenance and Repair Responsibilities
South Carolina law requires landlords to maintain rental properties in habitable condition—meaning safe, sanitary, and fit for living. Melbert, as the management agent, must ensure heat, hot water, plumbing, electrical systems, and structural integrity are functional. Tenants report problems to Melbert, which then coordinates repairs. The company keeps records of all work orders, contractor invoices, and completion dates.
Disputes sometimes arise over whether a repair is the landlord's responsibility or the tenant's. Melbert typically covers structural repairs, systems failures, and damage unrelated to tenant negligence. Tenants usually pay for damage they cause—a broken window from throwing something, a clogged drain from flushing inappropriate items, or holes in walls from hanging pictures. If you disagree with Melbert's decision to charge you for a repair, you can request an inspection by a third party or file a complaint with South Carolina's Department of Labor, Licensing and Regulation if you believe the property is not being maintained to code.
Rent Collection and Late Payment Procedures
Melbert collects rent according to the lease terms, typically on the first of each month. Rent should be sent to the address or account Melbert provides in your lease. Late rent triggers a series of notices. South Carolina law allows landlords to charge a late fee if the lease specifies one—usually 5 to 10 percent of monthly rent—and Melbert will add this fee to your account if rent arrives after the grace period stated in your lease.
If rent remains unpaid after a certain number of days (usually 5 to 10, depending on the lease), Melbert sends a formal notice to pay or quit. If you do not pay or move within the timeframe—typically 3 to 5 days—Melbert files for eviction in magistrate's court. Eviction is a legal process, and you have the right to appear in court and present your case, but if the judge rules in Melbert's favor, you will be ordered to vacate and may be liable for court costs and attorney fees. Paying rent on time is the simplest way to avoid this process.
Security Deposits and Move-Out Inspections
When you move into a Melbert-managed property, you typically pay a security deposit—usually equal to one month's rent, though South Carolina law allows up to one and one-half months for properties with certain conditions. Melbert holds this deposit and uses it to cover unpaid rent, damage beyond normal wear and tear, or cleaning costs if you leave the property dirty. South Carolina law requires landlords to return deposits within 30 days of move-out, along with an itemized list of any deductions.
Before you move out, Melbert will schedule a move-out inspection. A representative walks through the property, photographs any damage, and documents the condition. Normal wear and tear—faded paint, worn carpet, small nail holes—is not deductible. Damage that requires repair or replacement—large holes, broken fixtures, stains, or missing items—is deductible. If you disagree with Melbert's deductions, you can request an explanation in writing and, if necessary, dispute the amount in small claims court or file a complaint with the state.
How to Contact Melbert Properties
Melbert Properties operates from a main office in South Carolina, though the exact address and phone number depend on which regional office manages your property. Your lease should list the management office contact information. If you cannot find it, search online for "Melbert Properties South Carolina" along with your city or county to locate the correct office.
Tenants should contact Melbert for maintenance requests, rent payment questions, lease clarifications, and move-out procedures. Property owners interested in management services can call the main office to discuss their properties, ask about fees, and learn which areas Melbert currently serves. Both tenants and owners should keep records of all communications—emails, letters, and notes of phone calls with dates and names—in case disputes arise later.
Frequently Asked Questions
Can I pay rent directly to the property owner instead of Melbert?
No. Your lease specifies where rent goes, and if Melbert is listed as the management company, rent must go to Melbert's office. Paying the owner directly does not satisfy your lease obligation, and Melbert may still charge you late fees or begin eviction proceedings if the payment is not received at the correct address.
How long does Melbert have to fix a broken heater or air conditioner?
South Carolina law requires landlords to repair essential systems like heating and cooling within 24 hours of notice. If Melbert does not respond within that timeframe, you can contact the Department of Labor, Licensing and Regulation or, in some cases, repair the problem yourself and deduct the cost from rent—though this is risky and should only be done after documenting the delay in writing.
What happens if Melbert keeps part of my security deposit and I think it is unfair?
Request an itemized explanation in writing. If you disagree, you can file a claim in magistrate's court (small claims court) within the timeframe allowed by South Carolina law. Bring photos of the property's condition when you moved out, your move-in inspection photos if you have them, and any written communication with Melbert about the deductions.
Can Melbert evict me without going to court?
No. South Carolina law requires a formal eviction process through magistrate's court. Melbert must provide written notice, allow time for you to cure the violation or pay owed rent, and then file in court. You have the right to appear and defend yourself. Self-help evictions—changing locks, removing belongings, or shutting off utilities—are illegal.
Who do I contact if I have a complaint about Melbert's management?
If you believe Melbert is violating South Carolina landlord-tenant law—failing to maintain the property, not returning deposits on time, or not following proper eviction procedures—you can file a complaint with the South Carolina Department of Labor, Licensing and Regulation. Property owners can also contact the Better Business Bureau or consult an attorney if they believe Melbert is mismanaging their property.