What Martins Property Management Does and How to Work With Them
Martins Property Management handles residential and commercial properties across South Carolina
Martins Property Management is a South Carolina-based company that manages rental properties for landlords and property owners. They handle day-to-day operations including tenant screening, rent collection, maintenance coordination, and lease enforcement. If you own rental property in South Carolina and want someone else to run it, or if you are a tenant dealing with a management company, understanding what Martins does and how to contact them matters for your situation.
The company operates in multiple South Carolina markets and manages both single-family homes and multi-unit residential buildings, along with some commercial properties. Like other property management firms, they sit between the owner and the tenant, handling the tasks that keep a rental property running.
Key Takeaways
- Martins Property Management handles tenant screening, rent collection, maintenance requests, and lease enforcement for property owners across South Carolina.
- If you rent from a property managed by Martins, you will pay rent to them and submit maintenance requests through their system rather than directly to the owner.
- Property owners use Martins to avoid managing tenants and maintenance themselves, and the company charges a fee for these services.
- Contact information and service details vary by location, so reaching out directly to Martins is the fastest way to learn what they offer in your specific area.
What property owners hire Martins to do
Property owners contract with Martins to handle the operational side of renting out property. This includes finding and screening tenants, collecting rent each month, responding to maintenance emergencies, coordinating repairs, enforcing lease terms, and handling the paperwork around lease renewals or evictions. An owner who uses Martins does not have to answer tenant calls at midnight or arrange a plumber themselves.
Martins also typically handles the financial side—collecting rent, paying contractors and utilities, and providing owners with monthly statements showing income and expenses. This lets an owner know what their property earned and what it cost to maintain, without having to track dozens of vendor invoices.
How to reach Martins if you are a tenant
If you rent a property managed by Martins, your lease or move-in documents will list their office address and phone number. Rent payments go to Martins, not to the property owner. Maintenance requests—a broken heater, a leaking faucet, a clogged drain—go to Martins as well, either by phone, email, or an online portal if they offer one.
Martins is required by South Carolina law to respond to maintenance requests within a reasonable timeframe, especially for issues that affect habitability like heat, water, or structural damage. If you submit a request and do not hear back within a few days, follow up in writing (email counts) so you have a record of when you reported the problem.
If you have a dispute with Martins over rent, a deposit, or maintenance—for example, if they are withholding part of your security deposit without explanation—South Carolina's Residential Tenancy Act gives you specific rights. You can file a complaint with your local housing authority or consult a tenant rights organization in your area.
How to reach Martins if you own property
Property owners interested in hiring Martins to manage their rental property should contact the company directly to discuss their portfolio, the properties they manage, and their fee structure. Management fees typically run between 8 and 12 percent of monthly rent, though this varies by company and by the type of property.
Before signing a management agreement, ask Martins what is included in their fee—do they handle evictions, or do you pay extra for that? Do they coordinate major repairs, or do you hire contractors yourself? What happens if a tenant stops paying rent? How often do you receive financial reports? These details matter because they affect both your costs and your workload.
Finding Martins' current service areas and contact details
Martins Property Management operates in multiple South Carolina locations, but the specific cities and counties they serve may change. The fastest way to learn whether they manage properties in your area is to search for "Martins Property Management" plus your city name, or to call their main office directly.
You can also ask your real estate agent, your local chamber of commerce, or other property owners in your area whether they use Martins and what their experience has been. Word-of-mouth from people who actually work with a management company often reveals details that a company website does not.
Understanding property management agreements
If you are a property owner considering Martins, the management agreement is a contract that spells out what they will do, what you will pay, how long the agreement lasts, and what happens if either side wants to end it. Read this carefully before signing. Some agreements lock you in for a year; others can be ended with 30 days' notice. Some include a clause that lets Martins keep a portion of the security deposit if a tenant breaks a lease; others do not.
South Carolina does not regulate property management companies the way it regulates real estate agents, so there is no state license requirement. This means you should ask about Martins' experience, how long they have been in business, and whether they carry errors and omissions insurance. You can also check the Better Business Bureau or online reviews to see what other property owners say about working with them.
What to do if you have a problem with Martins
If you are a tenant and Martins is not responding to maintenance requests, not returning your security deposit, or violating your lease rights, document everything in writing. Send emails or letters so you have proof of when you reported the issue and what you said. South Carolina's Residential Tenancy Act allows tenants to withhold rent or repair-and-deduct (pay for repairs yourself and subtract the cost from rent) in certain situations, but you must follow the law's specific steps—contact a local legal aid office or tenant rights group before taking this action.
If you are a property owner and Martins is not performing the services outlined in your agreement, review the contract to see what recourse you have. Most agreements allow you to terminate with written notice if the company breaches the contract. You can also file a complaint with the South Carolina Department of Labor, Licensing and Regulation if you believe the company has engaged in unfair or deceptive practices.
Frequently Asked Questions
How do I know if my property is managed by Martins?
Check your lease or your move-in documents—they will list the management company name and contact information. You can also ask your landlord directly, or look at where your rent check is addressed or where you submit online payments.
Can Martins evict me without going to court?
No. South Carolina law requires a court order before any eviction. Martins can file for eviction, but they must go through the magistrate court in your county, and you have the right to appear and defend yourself. You will receive official notice before any court date.
What if Martins loses my rent payment?
If you pay by check or money order, keep a copy of the cancelled check or receipt. If you pay online, keep a screenshot or email confirmation. If Martins claims they never received your payment, you have proof. For future payments, use a method that creates a record—online banking transfers, credit card payments, or certified mail all leave a trail.
Does Martins have to return my security deposit?
Yes. South Carolina law requires property managers to return security deposits within 30 days of move-out, minus any deductions for unpaid rent or damage beyond normal wear and tear. They must provide an itemized list of any deductions. If they do not return your deposit or the deduction list seems wrong, you can sue in small claims court.
What if I need to break my lease?
Your lease terms control whether you can break it early and what penalty you owe. Martins cannot change the lease on their own—only you and the owner can agree to that. If you want to discuss an early exit, contact Martins in writing and ask whether the owner will negotiate.