What Intermark Management Corporation Does and How to Work With Them
Intermark Management Corporation is a property management company operating across South Carolina
Intermark Management Corporation manages residential and commercial properties throughout South Carolina. The company handles day-to-day operations for property owners, including tenant relations, maintenance coordination, rent collection, and lease enforcement. If you rent from a property managed by Intermark or own property they manage, understanding how they operate and what services they provide will help you navigate your relationship with them.
Intermark serves landlords and property owners by taking on the administrative and operational work of running rental properties. For tenants, this means your lease, rent payments, maintenance requests, and lease-related questions go through Intermark rather than directly to the property owner.
Key Takeaways
- Intermark Management Corporation manages residential and commercial properties across South Carolina and handles rent collection, maintenance coordination, and tenant communication on behalf of property owners.
- Tenants should direct rent payments, maintenance requests, and lease questions to Intermark's office rather than to the property owner.
- Property owners use Intermark to outsource property operations, which typically includes tenant screening, lease management, and compliance with South Carolina landlord-tenant law.
- Contacting Intermark directly through their office is the fastest way to resolve issues, ask questions about your lease, or report maintenance problems.
Services Intermark provides to property owners
Property management companies like Intermark handle the operational side of owning rental properties. This includes screening potential tenants, preparing and enforcing leases, collecting rent, coordinating repairs and maintenance, managing security deposits, and handling tenant disputes. By outsourcing these tasks, property owners can focus on other business or personal priorities while Intermark ensures the property operates according to South Carolina law.
Intermark also manages the financial side—collecting rent, paying vendors for repairs, handling utilities coordination when applicable, and maintaining records. They serve as the main point of contact between the property owner and tenants, which creates a clear chain of communication and responsibility.
How tenants interact with Intermark
If your lease is managed by Intermark, they are your primary contact for almost everything related to your tenancy. Rent payments go to Intermark, not the property owner. Maintenance requests should be submitted to Intermark's office, either by phone, email, or their online portal if one is available. Questions about your lease terms, renewal, or move-out procedures also go through Intermark.
When you sign a lease on an Intermark-managed property, your lease documents will include Intermark's contact information and payment instructions. Keep these details handy. If you are unsure whether Intermark manages your property, check your lease or ask your landlord directly.
Rent payment and financial matters
Intermark collects rent on behalf of the property owner. Your lease will specify where and how to pay—this might be online through a tenant portal, by check mailed to an office address, or by automatic bank transfer. Paying on time and through the correct method protects you by creating a clear record that Intermark receives your payment.
If you have questions about your rent amount, when it is due, late fees, or how payments are applied to your account, contact Intermark directly. They maintain the financial records and can explain charges or discrepancies. Keep copies of rent receipts or payment confirmations for your records.
Maintenance requests and repairs
Intermark coordinates maintenance and repairs on properties they manage. To report a maintenance issue—a leak, broken appliance, heating problem, or other repair need—contact Intermark through the method listed in your lease. Many management companies now use online portals where tenants can submit requests and track status.
South Carolina law requires landlords to maintain rental properties in habitable condition, which includes working plumbing, heating, and structural integrity. If Intermark is slow to respond to urgent repairs, document your request (keep emails or screenshots) and follow up in writing. If the issue affects habitability and remains unresolved, you may have legal options under South Carolina's landlord-tenant statutes, though consulting a local tenant rights organization or attorney is wise before taking action.
Lease enforcement and move-out procedures
Intermark enforces the terms of your lease on behalf of the property owner. This includes enforcing rules about pets, guests, noise, and property condition. If you violate lease terms, Intermark will typically send a written notice giving you a chance to correct the problem. Repeated violations or serious breaches can lead to eviction proceedings.
When your lease ends, Intermark handles the move-out process. This includes scheduling a final walkthrough, inspecting the property for damage beyond normal wear and tear, and managing your security deposit. South Carolina law requires landlords to return deposits within 30 days of move-out, minus any deductions for unpaid rent or damage. Intermark will provide an itemized list of any deductions. If you disagree with deductions, contact Intermark in writing to dispute them.
Contacting Intermark and resolving disputes
Your lease documents should include Intermark's phone number, mailing address, and email. Start with the contact method that works best for you—email creates a written record, while a phone call can resolve urgent issues faster. For maintenance emergencies, check your lease for after-hours contact procedures.
If you have a dispute with Intermark—over rent charges, maintenance response time, security deposit deductions, or lease interpretation—put your concern in writing and send it to their office address or email. Keep a copy for yourself. If Intermark does not respond satisfactorily, you can file a complaint with the South Carolina Department of Labor, Licensing and Regulation, which oversees property management practices in the state.
Frequently Asked Questions
Can I pay rent directly to the property owner instead of Intermark?
No. Your lease specifies where rent goes, and if Intermark manages the property, rent must go to Intermark. Paying the owner directly does not fulfill your lease obligation and could create confusion about whether you have paid. Always follow the payment instructions in your lease.
What happens if Intermark does not respond to my maintenance request?
Document your request with dates and details. Follow up in writing (email or certified mail). If the issue affects habitability—no heat, water, or structural safety—you may have legal remedies under South Carolina law. Contact a local legal aid organization or tenant rights group for guidance on your specific situation.
How long does Intermark have to return my security deposit?
South Carolina law requires landlords to return deposits within 30 days of move-out, minus any lawful deductions for unpaid rent or damage beyond normal wear. Intermark must provide an itemized list of deductions. If you do not receive your deposit or disagree with deductions, contact Intermark in writing and keep a copy of your correspondence.
What should I do if I disagree with a charge on my rent statement?
Contact Intermark immediately and ask for an explanation in writing. Request documentation showing how the charge was calculated. If you believe the charge is wrong, dispute it in writing and ask for a correction. Keep all correspondence for your records.
Can Intermark evict me without going to court?
No. South Carolina law requires landlords and their agents to follow formal eviction procedures through the court system. This means serving notice, filing in court, and obtaining a judgment before removing a tenant. If you receive an eviction notice, you have the right to respond in court. Consider consulting a legal aid organization or attorney.