Five Points Properties: What to Know About This Columbia Neighborhood Rental Company

Five Points Properties manages residential rentals in Columbia's Five Points neighborhood

Five Points Properties is a property management company based in Columbia that handles rental properties in the Five Points area, one of Columbia's oldest and most established neighborhoods. The company manages single-family homes and smaller residential units in this walkable district known for its tree-lined streets, local shops, restaurants, and proximity to downtown and the University of South Carolina.

If you are renting from Five Points Properties or considering a rental in the Five Points neighborhood, understanding how the company operates—what services it provides, how to contact it, and what to expect from the landlord-tenant relationship—can help you navigate your lease and resolve issues more effectively.

Key Takeaways

• Five Points Properties manages residential rentals specifically in Columbia's Five Points neighborhood, a historic area popular with students, young professionals, and families.
• The company handles day-to-day property management tasks including maintenance requests, lease administration, and rent collection for its rental units.
• Tenants should keep records of all communication with the property manager and document maintenance issues in writing to protect their rights.
• South Carolina landlord-tenant law applies to all Five Points Properties leases, including rules about security deposits, notice periods, and habitability standards.

What Five Points Properties manages

Five Points Properties oversees rental properties within the Five Points neighborhood boundaries. The company's portfolio typically includes older homes and smaller multi-unit buildings characteristic of the area, which was developed in the early 1900s. These properties range from one-bedroom apartments to larger single-family homes, many of which retain original architectural details while offering modern utilities and amenities.

The neighborhood itself attracts a diverse tenant base: University of South Carolina students, graduate students, young professionals working downtown, and established residents who value the area's walkability and community character. Five Points Properties' role is to maintain these properties, collect rent, handle tenant concerns, and ensure compliance with local housing codes and South Carolina rental law.

How to contact Five Points Properties

If you rent from Five Points Properties, your lease should list the company's contact information, including a phone number, mailing address, and possibly an email or online portal for submitting maintenance requests and paying rent. Most property management companies in Columbia accept rent payments by check, electronic transfer, or online portal, and your lease will specify which methods are accepted and where payments should be sent.

For maintenance emergencies—such as a burst pipe, no heat in winter, or a gas leak—contact the emergency number listed on your lease or in your lease documents. For non-emergency repairs, most companies request that you submit a work order through their online system or by phone during business hours. Document the date and time you reported the issue, the name of the person who took your request, and what was reported. Keep this record in case the repair is not completed within a reasonable timeframe.

Understanding your lease and South Carolina tenant rights

Your lease with Five Points Properties is a binding contract governed by South Carolina law. Key protections under South Carolina Code of Laws Title 27 include the right to a habitable dwelling (one that is safe, sanitary, and meets building codes), the right to have repairs made within a reasonable time, and the right to privacy except in emergencies or with proper notice.

South Carolina requires landlords to return security deposits within 30 days of move-out, minus any documented deductions for damage beyond normal wear and tear. The landlord must provide an itemized list of deductions. If Five Points Properties does not return your deposit or provide an explanation within 30 days, you may have grounds to pursue the matter in small claims court. Additionally, South Carolina requires landlords to provide at least 14 days' notice before entering a rental unit, except in emergencies.

Before signing a lease, read it carefully and ask Five Points Properties to clarify any terms you do not understand. Keep a copy for your records and photograph the property's condition on move-in day to document its state before you occupy it.

Maintenance and repair responsibilities

South Carolina law requires landlords to maintain rental properties in a condition fit for living. This includes working plumbing, heating, electrical systems, and a roof that does not leak. Five Points Properties is responsible for these structural and systems repairs. Tenants are typically responsible for minor upkeep, such as changing light bulbs, replacing air filters, and keeping the property reasonably clean.

If you report a repair need to Five Points Properties and the company does not respond within a reasonable time—generally interpreted as 14 to 30 days depending on the severity—you may have the right to repair it yourself and deduct the cost from rent, or in some cases to break the lease. However, this is a serious step and should only be taken after documenting your requests in writing and giving the landlord clear notice of your intent. Consult the South Carolina Tenants Advocates or a local legal aid organization before taking this action.

Rent payment and lease terms

Your lease specifies the rent amount, due date, and acceptable payment methods. Five Points Properties typically collects rent on the first of the month, though your lease may differ. Late fees, if any, must be disclosed in your lease and must be reasonable under South Carolina law (generally interpreted as no more than 5 to 10 percent of monthly rent, though this varies).

If you cannot pay rent on time, contact Five Points Properties immediately to discuss your situation. Some property managers will work with tenants on a payment plan or temporary arrangement, especially if you have a history of on-time payments. Failure to pay rent can result in eviction proceedings, which begin with a notice to pay or quit. South Carolina requires at least 3 days' notice before an eviction case can be filed in court.

Moving out and the move-out process

Your lease specifies how much notice you must give before moving out—typically 30 days. Provide this notice in writing to Five Points Properties and keep a copy. Schedule a move-out inspection with the company so you can walk through the property together and document its condition. Take photographs of each room in its empty state to protect yourself against unexpected damage claims after you leave.

Clean the property thoroughly before move-out. Return all keys and document that you have done so. Five Points Properties will inspect the property and send you an itemized accounting of any deductions from your security deposit within 30 days. If you disagree with the deductions, respond in writing within a reasonable time and keep copies of all correspondence.

Frequently Asked Questions

What should I do if Five Points Properties does not make a repair I requested?

Document every request in writing—email, text, or a written note—and keep copies. Note the date, what was reported, and who you spoke with. If the repair is not made within 14 to 30 days and affects your health or safety, send a certified letter to Five Points Properties stating the problem and giving them 7 days to respond. Contact the South Carolina Tenants Advocates or a local legal aid office for guidance on your next steps.

Can Five Points Properties raise my rent during my lease?

No. Your lease is a contract, and the rent amount cannot be changed until the lease ends. When you renew, the company can propose a new rent amount, and you can negotiate or choose not to renew. South Carolina does not limit how much rent can increase, but the new amount must be stated in a new lease before it takes effect.

How long does Five Points Properties have to return my security deposit?

South Carolina law requires the return within 30 days of move-out. The company must provide an itemized list of any deductions. If you do not receive your deposit or an explanation within 30 days, you may file a claim in small claims court for the deposit plus interest and court costs.

What if I have a dispute with Five Points Properties over lease terms?

First, try to resolve it directly by speaking with the property manager or sending a written request. If that does not work, contact the South Carolina Tenants Advocates, a local legal aid organization, or a tenant rights attorney. Small claims court is an option for disputes involving money, such as security deposit deductions or unpaid repairs.

Can Five Points Properties evict me without going to court?

No. South Carolina requires landlords to file an eviction case in court. The process begins with a notice to pay or quit (for non-payment of rent) or a notice to cure or quit (for lease violations). You have the right to respond in court and present your side of the case. Self-help evictions—such as changing locks or removing your belongings—are illegal in South Carolina.