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What to Know About ARJ Property Management Group in South Carolina

By Constance Obi · Culture & Recreation Writer

ARJ Property Management Group handles residential and commercial properties across South Carolina

ARJ Property Management Group is a South Carolina-based company that manages rental properties for owners and landlords throughout the state. The firm handles day-to-day operations for both residential and commercial properties, meaning they collect rent, arrange repairs, handle tenant communication, and manage lease enforcement on behalf of property owners who hire them.

If you are a tenant renting from a property managed by ARJ, or a property owner considering hiring them, understanding what they do and how to contact them matters for resolving issues, asking questions, or learning about your rights and responsibilities as either party.

Key Takeaways

  • ARJ Property Management Group manages residential and commercial properties across South Carolina, acting as the intermediary between property owners and tenants.
  • Tenants should direct maintenance requests, rent payment questions, and lease concerns to ARJ rather than to the property owner directly.
  • Property owners use ARJ to outsource tenant relations, maintenance coordination, and rent collection, which frees them from day-to-day management tasks.
  • South Carolina's property management industry is regulated by state law, and managers must follow landlord-tenant statutes regarding deposits, notice periods, and eviction procedures.

What ARJ Property Management Group does for property owners

Property owners hire management companies like ARJ to handle the operational side of renting. This includes collecting rent from tenants, processing lease applications and background checks, scheduling and overseeing maintenance and repairs, responding to tenant complaints, and enforcing lease terms. By outsourcing these tasks, owners can own property without being involved in the day-to-day friction of tenant relations.

ARJ also typically handles the financial side—keeping records of rent payments, security deposits, and maintenance expenses, and providing owners with regular accounting reports. In South Carolina, property managers must comply with state law regarding how deposits are held, when they must be returned, and what deductions are permitted.

How to contact ARJ about a maintenance issue or rent question

If you are a tenant and need a repair made, have a question about your lease, or need to discuss a rent payment, contact ARJ Property Management Group directly. They are the point of contact for day-to-day property matters, not the owner. Having the property address and your lease information on hand will speed up the conversation.

Maintenance requests should be submitted in writing when possible—email or a formal request form—so there is a record of when you reported the problem. South Carolina law requires landlords (or their managers) to maintain rental properties in habitable condition, which includes working plumbing, electrical systems, heating, and protection from weather. If a repair is not made within a reasonable time, you have options under state law, including the right to repair and deduct or to withhold rent in certain circumstances, though these remedies have specific legal requirements.

Understanding security deposits and move-out procedures

When you rent through a property managed by ARJ, your security deposit is held according to South Carolina law. The manager must keep deposits in a separate account, not mixed with operating funds, and must return the deposit within 30 days of move-out, minus any deductions for unpaid rent or damage beyond normal wear and tear.

If ARJ deducts money from your deposit, they must provide an itemized list of deductions within that 30-day window. If you disagree with the deductions, you have the right to dispute them. Before moving out, document the condition of the unit with photos or video, and provide a forwarding address so the deposit return can reach you. Clarify the move-out inspection process with ARJ in advance so there are no surprises.

Lease enforcement and eviction procedures in South Carolina

If a tenant violates the lease—by not paying rent, causing damage, or breaking other terms—ARJ handles the enforcement process on behalf of the owner. In South Carolina, eviction is a court process, not something a manager can do unilaterally. The manager must file a complaint in magistrate court, serve the tenant with notice, and allow time for the tenant to respond before a judge can order removal.

South Carolina law requires landlords to provide written notice before filing for eviction. For non-payment of rent, the notice period is typically 5 days. For other lease violations, it is usually 14 days. If the tenant does not cure the violation or pay the rent within that window, the manager can proceed to court. Tenants have the right to appear in court and present a defense. Understanding these timelines matters if you are facing eviction or if you are an owner wondering how long the process takes.

Tenant rights and responsibilities under South Carolina law

South Carolina's Residential Tenancies Act sets out the rights and duties of both landlords and tenants. Landlords—including property managers acting on their behalf—must maintain the property in habitable condition, respect tenant privacy (with proper notice before entering), and follow legal procedures for eviction. Tenants must pay rent on time, avoid damaging the property beyond normal wear, and follow lease terms.

If you believe ARJ or the property owner is violating your rights—such as entering without notice, failing to make necessary repairs, or retaliating against you for reporting code violations—you have recourse. You can file a complaint with South Carolina's Department of Labor, Licensing and Regulation, contact a local legal aid organization, or consult a tenant rights attorney. Retaliation by a landlord (such as raising rent or threatening eviction after you report a violation) is illegal in South Carolina.

How to file a complaint about ARJ Property Management Group

If you have a dispute with ARJ that you cannot resolve directly with the company, South Carolina's Department of Labor, Licensing and Regulation oversees property managers. You can file a formal complaint with the state if you believe the manager has violated property management laws or regulations. The complaint process typically requires documentation of the issue, dates, and any written communication you have with the company.

Before filing a state complaint, try resolving the issue in writing with ARJ. Send an email or letter outlining the problem, what you have already tried, and what you are asking them to do. Keep copies of all correspondence. If the company does not respond or refuses to address the issue, then escalate to the state agency or consult with a local attorney who handles landlord-tenant disputes.

Frequently Asked Questions

Can ARJ Property Management Group evict me without going to court?

No. In South Carolina, eviction must go through magistrate court. A property manager cannot remove you from the property without a court order. The manager must file a complaint, serve you with notice, give you time to respond, and have a judge rule in their favor before removal is legal.

What should I do if ARJ does not return my security deposit within 30 days?

South Carolina law requires return within 30 days of move-out. If you do not receive it, send ARJ a written request (email or certified mail) asking for the deposit and an itemized accounting of any deductions. If they do not respond within a reasonable time, you can file a small claims court case or contact the Department of Labor, Licensing and Regulation.

Can ARJ enter my rental unit whenever they want?

No. South Carolina law requires landlords and their managers to provide written notice before entering, except in emergencies like fire, flood, or gas leak. Notice is typically 24 hours. Managers can enter for repairs, inspections, or to show the unit to prospective tenants, but only with proper notice and during reasonable hours.

Who do I pay rent to if my property is managed by ARJ?

Pay rent according to the instructions in your lease or any written notice from ARJ. Most management companies provide a mailing address, online portal, or bank account for rent payment. Never pay the property owner directly if the property is managed by ARJ—send payment to the manager as instructed.

What counts as normal wear and tear versus damage ARJ can deduct from my deposit?

Normal wear and tear includes minor carpet fading, small nail holes, and scuffs from everyday use. Damage that can be deducted includes large stains, broken windows, holes in walls, broken appliances you caused, or missing fixtures. ARJ must provide an itemized list of deductions. If you disagree, ask for photos or documentation of the damage and compare it to the condition when you moved in.