Frank Robertson Rentals: What to Know Before You Rent

Frank Robertson Rentals operates across South Carolina with a portfolio of residential properties

Frank Robertson Rentals is a property management company that owns and leases apartments and homes throughout South Carolina. The company manages single-family homes, townhouses, and multi-unit properties in communities across the state. If you are considering renting from Frank Robertson Rentals, understanding how the company operates, what to expect during the application process, and your rights as a tenant will help you make an informed decision.

Like any rental company, Frank Robertson Rentals has specific policies about lease terms, maintenance, rent payment, and tenant responsibilities. The details of your lease and what is included in your rent depend on the individual property you are renting. Before signing, you should review the lease agreement carefully and understand all terms and conditions.

Key Takeaways

• Frank Robertson Rentals manages residential properties across South Carolina, including single-family homes, townhouses, and apartment complexes.
• Each property has its own lease terms, rent amount, and included amenities, so you should review your specific lease before committing.
• South Carolina tenant law protects your right to a habitable home, timely repairs, and proper notice before eviction or lease changes.
• Keeping records of all communications with management and documenting maintenance issues protects you if disputes arise.
• If you have concerns about your lease or your rights as a tenant, South Carolina Legal Services and local housing authorities can provide guidance.

How to find Frank Robertson Rentals properties

Frank Robertson Rentals properties are listed on rental websites including Zillow, Apartments.com, and Rent.com. You can also search the company name directly to find their website or contact information. Many properties are advertised on multiple platforms, so comparing listings across sites may show you the full range of available units.

When you find a property you are interested in, contact the management office or leasing agent listed in the advertisement. They will provide details about the unit, the lease terms, move-in costs, and the application process. Ask about the lease length, what utilities are included, pet policies, parking, and any fees beyond the monthly rent.

Understanding lease terms and rent payment

Your lease is a legal contract between you and Frank Robertson Rentals. It specifies the monthly rent amount, the lease start and end dates, what happens if you break the lease early, and what you are responsible for maintaining. Read every page before you sign, and ask the leasing agent to explain anything you do not understand.

Rent is typically due on the first of the month, though your lease may specify a different date. Most leases require payment by check, electronic transfer, or online portal. Late fees and their amount should be stated in your lease. If you cannot pay rent on time, contact management immediately—many companies will work with tenants facing temporary hardship, but only if you communicate before the rent is late.

Move-in costs usually include the first month's rent, a security deposit, and sometimes a non-refundable application or administrative fee. South Carolina law does not cap security deposits, but the lease must state the amount and explain when and how it will be returned. Ask whether the deposit earns interest and what deductions management may make for damage beyond normal wear and tear.

Maintenance, repairs, and your right to a habitable home

South Carolina law requires landlords to maintain rental properties in a condition fit for living. This means working plumbing, heating and cooling systems, safe electrical systems, and a roof that does not leak. If something breaks or stops working, you have the right to request repairs.

Report maintenance issues to management in writing—email or a written note creates a record. Describe the problem clearly, when you first noticed it, and how it affects your ability to live safely in the unit. Most leases require management to respond within a set timeframe, often 24 to 48 hours for urgent issues like no heat or water.

If management does not make repairs within a reasonable time, South Carolina law may allow you to repair the problem yourself and deduct the cost from rent, or in some cases to break the lease without penalty. Before taking either step, document the problem with photos and keep copies of all requests for repair. Contact South Carolina Legal Services or your local housing authority for guidance on your specific situation.

The application and approval process

Most rental companies, including Frank Robertson Rentals, require you to complete an application before signing a lease. The application typically asks for your name, contact information, employment history, income, and permission to run a background and credit check. You may also be asked for references from previous landlords or employers.

The company uses this information to assess whether you are likely to pay rent on time and care for the property. Approval timelines vary, but you should expect a decision within a few days to a week. If you are denied, ask management for the reason—it may be based on credit history, eviction records, or income requirements. You have the right to dispute inaccurate information on your credit report through the three major credit bureaus.

Your rights as a tenant in South Carolina

South Carolina tenant law gives you specific protections. Your landlord must provide a habitable home, make repairs in a timely manner, and return your security deposit within 30 days of move-out with an itemized list of any deductions. Your landlord cannot enter your unit without notice except in emergencies, and must give you at least 24 hours' notice before entering for repairs or inspections.

Your landlord cannot evict you without legal cause and proper notice. Reasons for eviction include non-payment of rent, lease violations, or the landlord's decision not to renew the lease. If your landlord wants to end your tenancy, they must provide written notice—the length of notice depends on your lease and the reason for eviction. You have the right to appear in court and defend yourself if eviction proceedings are filed.

Your landlord cannot retaliate against you for reporting code violations, requesting repairs, or asserting your legal rights. Retaliation includes raising rent, decreasing services, or threatening eviction in response to your complaint. If you believe you are being retaliated against, document the timeline and contact a legal aid organization.

Resolving disputes with management

If you have a disagreement with Frank Robertson Rentals—over repairs, rent charges, security deposit deductions, or lease terms—start by putting your concern in writing. Email or send a letter to the management office describing the issue, what you have already done to resolve it, and what you are asking for. Keep a copy for your records.

If management does not respond or resolve the issue, contact your local housing authority or code enforcement office. They can investigate complaints about maintenance, safety, or lease violations. You can also reach out to South Carolina Legal Services, which provides free legal advice and representation to low-income renters facing disputes or eviction.

Small claims court is an option if the dispute involves money—for example, if you believe management wrongfully withheld part of your security deposit. You can file a claim in the magistrate's court in the county where the property is located. The process is simpler than regular court and does not require a lawyer, though you may choose to hire one.

Frequently Asked Questions

What should I do before signing a lease with Frank Robertson Rentals?

Read the entire lease carefully and ask the leasing agent to explain any terms you do not understand. Visit the property at different times of day to check the condition and neighborhood. Ask about utilities, parking, pet policies, maintenance procedures, and how to contact management for emergencies. Request a copy of the lease to review at home before you sign.

Can Frank Robertson Rentals keep my security deposit?

Management can deduct from your security deposit only for damage beyond normal wear and tear—not for routine cleaning or minor scuffs. They must return the deposit within 30 days of move-out and provide an itemized list of any deductions. If you disagree with the deductions, you can dispute them in small claims court or contact South Carolina Legal Services for guidance.

What if management will not make repairs?

Document the problem with photos and dates, and submit repair requests in writing. If management does not respond within a reasonable time, contact your local code enforcement office or housing authority to file a complaint. South Carolina Legal Services can advise you on whether you have the right to repair-and-deduct or lease termination based on the severity of the issue.

Can my landlord evict me without going to court?

No. South Carolina law requires landlords to file an eviction case in court and give you notice and an opportunity to respond. You have the right to appear in court and defend yourself. If you receive an eviction notice, contact South Carolina Legal Services or a local legal aid organization immediately for help.

Where can I get help if I have a problem with my lease or landlord?

South Carolina Legal Services provides free legal advice and representation to renters with low incomes. Your local housing authority and code enforcement office can investigate complaints about maintenance and safety. The South Carolina Tenants Advocates Union and local community organizations also offer resources and guidance on tenant rights.