Stevens & Stevens Business Records Management: What They Offer and How It Works

What Stevens & Stevens Does

Stevens & Stevens Business Records Management is a South Carolina–based company that handles document destruction and records management for businesses. They operate shredding services across the state, picking up boxes of files from your office, shredding them on-site or at their facility, and providing documentation that the destruction happened. The company serves everything from small medical offices to larger enterprises that need regular scheduled pickups.

Unlike one-time shredding events, Stevens & Stevens typically works on a recurring basis—weekly, monthly, or as-needed—so businesses don't have to manage the logistics themselves. They handle sensitive materials like patient records, financial documents, and personnel files that require secure destruction rather than standard trash disposal.

Key Takeaways

• Stevens & Stevens picks up documents from your location and destroys them securely, with a certificate of destruction provided as proof.
• The company offers both scheduled recurring service and one-time shredding for businesses of different sizes.
• They serve multiple locations across South Carolina, so availability depends on your county or region.
• You should contact them directly for pricing, since costs vary based on volume, frequency, and how far they need to travel.

How the Pickup and Shredding Process Works

When you sign up for service, Stevens & Stevens typically assigns you a pickup schedule—whether that's weekly, biweekly, monthly, or on-demand. You place documents in secure containers (often provided by the company) and leave them in a designated spot. A driver arrives on the scheduled day, collects the full containers, and replaces them with empty ones.

The actual shredding happens either in a mobile unit at your location or at their facility, depending on the volume and your preference. Once the documents are destroyed, you receive a certificate of destruction—a document that confirms the shredding took place on a specific date. This certificate is important for compliance records, especially if you work in healthcare, finance, or law, where regulators may ask to see proof that sensitive files were properly disposed of.

Who Should Use Stevens & Stevens

Stevens & Stevens is designed for businesses that generate documents regularly and need a hands-off solution. Medical and dental offices, law firms, accounting practices, and HR departments are common clients because they handle confidential files daily. Retail businesses, nonprofits, and government offices also use the service when they need to dispose of old records without staff time spent on shredding.

If your business keeps only a few boxes of old files and shreds once a year, a one-time service may be more cost-effective. But if you're constantly cycling through documents—patient charts, tax returns, employee records—a recurring contract saves time and ensures nothing gets overlooked.

Compliance and Security Considerations

Many industries require proof that sensitive documents were destroyed securely. HIPAA (healthcare), GLBA (financial services), and state privacy laws all expect businesses to show they didn't just throw files in the trash. Stevens & Stevens' certificate of destruction serves as that proof, which is why the company appeals to regulated businesses.

The company's trucks and containers are typically locked, and the shredding process itself is witnessed or documented, so there's a clear chain of custody from pickup to destruction. This matters if you're ever audited or if a client asks whether their information was properly disposed of.

Pricing and Service Area

Stevens & Stevens operates in multiple South Carolina counties, but not statewide. Before contacting them, check whether they serve your area—their service territory typically includes the Midlands and surrounding regions, though this can change. Pricing depends on how many boxes you shred per month, how often you need pickup, and your distance from their facility.

Most companies in this industry charge either per box, per pound, or a flat monthly fee for recurring service. You'll need to call for a quote, since rates vary widely based on your specific needs. Some businesses negotiate annual contracts that lock in a lower rate if they commit to regular service.

Alternatives to Consider

If Stevens & Stevens doesn't serve your area or if their pricing doesn't fit your budget, other options exist. Some national shredding chains like Shred-it and Iron Mountain operate in South Carolina and offer similar pickup-and-destroy service. Local independent shredding companies may also serve your region and sometimes offer more flexible pricing for small businesses.

For one-time shredding, community shred events (often held by local governments or nonprofits) are free or low-cost, though they're usually held only a few times per year. If you have very few documents to destroy, you could also rent a shredder or use an in-office machine, though this requires staff time and doesn't provide the same compliance documentation.

Frequently Asked Questions

Do I need a contract with Stevens & Stevens?

Most recurring shredding services require a contract, typically for a minimum period like six months or a year. One-time shredding may not require a contract. Contact the company directly to ask about their terms and whether month-to-month options are available.

What if I have a one-time large volume of documents to destroy?

Stevens & Stevens handles one-time jobs in addition to recurring service. Call them with details about how many boxes or pounds of material you have, and they can quote you for a single pickup and shredding. You'll still receive a certificate of destruction.

How do I know Stevens & Stevens serves my area?

The company's service territory covers parts of South Carolina, primarily the Midlands region. Contact them directly with your address or zip code to confirm they pick up in your location. If they don't, they may be able to refer you to a competitor who does.

What documents can they shred?

Stevens & Stevens shreds most paper documents—files, forms, letters, and records. Some materials like CDs, hard drives, or plastic-bound materials may have different handling. Ask when you call whether your specific materials can be included in the service.

How long does it take to get a certificate of destruction?

Certificates are typically provided within a few days of the shredding date, either by mail or email. If you need it urgently for an audit or compliance check, mention that when you schedule the pickup so they can prioritize it.