Waggin Tails Pet Inn and Salon: Grooming and Boarding in the Midlands

What Waggin Tails offers and where to find it

Waggin Tails Pet Inn and Salon is a full-service facility in Columbia that combines professional grooming with overnight boarding. The salon handles baths, haircuts, nail trims, and ear cleaning for dogs and cats. The boarding side operates as a kennel facility where pets stay in individual runs while their owners are away, with staff present during business hours.

The facility is located in the Midlands area of Columbia. Hours and exact services can change seasonally or with staffing, so calling ahead before your first visit ensures you know what to expect and can book your pet's appointment or boarding dates.

Key Takeaways

• Waggin Tails combines grooming services and boarding in one location, so you can drop off your pet for both needs at the same time.
• The grooming menu includes standard services like baths and nail trims, plus full haircuts for dogs and cats.
• Boarding is available for dogs and cats in individual kennels, with staff supervision during operating hours.
• Pricing and availability vary, so contacting the facility directly is the only way to confirm current rates and book your pet's stay.

Grooming services and what to expect

The grooming salon at Waggin Tails handles routine care and full styling. A basic bath and nail trim takes less time than a full groom with haircut, so turnaround can vary depending on what your pet needs. If your dog or cat has matted fur, skin conditions, or behavioral concerns, mention those when you call—groomers may need extra time or may recommend a vet visit first.

Most groomers ask you to drop off your pet in the morning and pick up later the same day. Bring any grooming notes about your pet's temperament, medical issues, or coat preferences. If your pet has never been groomed professionally, a first appointment is a good time to ask the groomer what they recommend for your breed or mix.

Boarding: what happens while you're away

Waggin Tails boards both dogs and cats in individual kennels. Your pet stays in their own space rather than in a group play area, which works well for animals that are anxious around other pets or that need a calm environment. Staff are present during business hours to feed, water, and check on the animals.

Before boarding, you'll need to provide information about your pet's feeding schedule, any medications, and emergency contact details. Bring enough food for the stay if your pet eats a specific brand or diet. Ask about the facility's policies on exercise, outdoor time, and what happens if your pet becomes ill or injured while boarding.

How to book and what to bring

Contact Waggin Tails directly by phone to book grooming appointments or reserve boarding dates. Have your pet's name, age, breed, and any health or behavioral notes ready when you call. For grooming, let them know what services you want—bath only, full groom, nail trim, or a combination. For boarding, tell them how many nights you need and your pet's feeding and medication requirements.

Bring your pet's regular food if they eat something specific, any medications in their original bottles, and a collar or leash. For boarding, include a blanket or toy from home if it helps your pet feel comfortable. Ask whether the facility accepts pets with recent vaccinations or if they have other health requirements.

Pricing and payment

Grooming and boarding rates vary based on your pet's size, coat condition, and the specific services you choose. A basic bath and nail trim costs less than a full haircut. Boarding rates are usually quoted per night. Call the facility to ask about current pricing, any package deals, and what payment methods they take.

Some facilities offer discounts for multiple pets or regular customers, so ask when you call. Confirm whether they require payment upfront, at pickup, or on a different schedule.

Hours, location, and contact information

Waggin Tails is located in Columbia's Midlands area. Hours of operation vary and may change seasonally. Call ahead to confirm they are open before you visit, especially if you need weekend or evening services. Ask about holiday hours if you are planning a trip during a major holiday.

Keep the facility's phone number in your phone so you can reach them quickly if you need to reschedule, pick up early, or ask a question about your pet's stay. If you cannot reach them by phone, ask if they have a website or social media page where you can send a message.

What to consider before your first visit

If your pet has never been groomed or boarded before, a shorter first appointment—like a bath and nail trim—can help them get used to the facility and staff without overwhelming them. Ask the groomer or boarding staff what they noticed about your pet's temperament so you know how they handled the experience.

If your pet has anxiety, aggression, or medical conditions, tell the staff upfront. Some facilities can work with these situations; others may ask you to consult a vet or trainer first. Knowing the facility's limits before you book saves time and keeps your pet safe.

Frequently Asked Questions

Can I stay and watch while my pet is groomed?

Most grooming facilities ask owners to drop off and pick up at scheduled times rather than stay during the appointment. This helps the groomer focus and keeps pets calmer. Ask Waggin Tails about their policy when you call to book.

What if my pet gets sick or injured while boarding?

Ask the facility what their emergency protocol is before you board. Some have a vet they call; others ask you to authorize treatment at a specific animal hospital. Get the details in writing so you know what to expect and can authorize payment if needed.

Do I need to bring vaccination records?

Many boarding and grooming facilities require proof of current vaccinations, especially rabies. Call ahead and ask what records they need. Bring copies of your pet's vaccination history if they ask for it.

How far in advance should I book grooming or boarding?

Grooming appointments can often be scheduled a few days to a week ahead, depending on how busy the salon is. Boarding, especially during holidays or summer, may fill up weeks in advance. Call as soon as you know your dates to secure your pet's spot.

What if my pet has never been boarded before?

A short first stay—one or two nights—helps your pet adjust. Bring a familiar blanket or toy, and ask staff to call you with updates if your pet seems distressed. Most pets settle in after the first day.