Our Friends Den: Pet Grooming and Boarding in Summerville
What Our Friends Den offers
Our Friends Den is a pet grooming and boarding facility in Summerville that handles dogs and cats. The grooming side includes baths, haircuts, nail trims, and ear cleaning. The boarding side provides overnight and extended-stay care when you travel or need temporary pet housing. Both services operate from the same location, so you can drop off a pet for grooming, boarding, or both at once.
The facility is locally owned and staffed by groomers who work with pets regularly. If you're looking for grooming in the Summerville area, this is one option to contact directly for current pricing, availability, and what services they offer for your specific pet's needs.
Key Takeaways
- Our Friends Den provides grooming services including baths, haircuts, nail trims, and ear cleaning for dogs and cats.
- The facility also offers boarding services for pets that need overnight or extended-stay care.
- You can contact them directly in Summerville to ask about availability, pricing, and any special services your pet may need.
- The grooming and boarding services operate from the same location, making it convenient to arrange both services together if needed.
Grooming services available
Our Friends Den's grooming menu includes standard services like baths, haircuts tailored to breed or preference, nail trimming, and ear cleaning. These are the core offerings most pet groomers provide. The facility works with both dogs and cats, though some pets may have specific needs or temperaments that affect what can be done in a single visit.
Grooming appointments typically need to be scheduled in advance. When you call, you'll want to describe your pet's size, breed, coat type, and any behavioral notes so the groomer can give you an accurate time estimate and let you know if they can accommodate your pet's needs.
Boarding options and what to expect
The boarding side of Our Friends Den takes in pets for overnight stays and longer periods when owners are traveling or need temporary care. Boarding facilities typically provide a safe space, regular feeding, and basic supervision. The specifics—whether pets stay in individual kennels or group play areas, what food they eat, and how often they're let outside—vary by facility and should be confirmed when you call.
Before boarding your pet, you'll usually need to provide vaccination records, feeding instructions, and any medication or behavioral information the staff should know. It's worth asking about their cancellation policy and whether they offer any extras like playtime or special handling for anxious pets.
How to contact and schedule
Our Friends Den is located in Summerville. To reach them about grooming or boarding, you'll need to call or visit in person to check current hours, availability, and pricing. Pet grooming and boarding schedules fill up, especially during holidays and summer travel season, so calling ahead is important.
When you contact them, have your pet's information ready: name, age, breed, size, and any health or behavioral details the staff should know. If your pet has never been groomed or boarded before, mention that so they can give you realistic expectations for the first visit.
Pricing and what affects the cost
Grooming prices depend on your pet's size, coat type, and the specific services you choose. A simple bath and nail trim costs less than a full haircut with styling. Cats often cost more than small dogs because they require different handling. Our Friends Den's pricing should be available when you call or visit.
Boarding rates typically vary by the length of stay and whether your pet needs special care like medication administration or extra attention. Some facilities offer discounts for multiple pets or regular customers. Ask about their current rates and whether any packages or specials are available.
Preparing your pet for grooming or boarding
Before a grooming appointment, a quick brush-through at home helps remove mats and tangles, which makes the groomer's job easier and can reduce the time (and sometimes the cost) of the appointment. Let the groomer know about any sensitive areas, previous bad experiences, or health issues your pet has.
For boarding, pack enough food for the entire stay (unless the facility provides it), any medications your pet takes, a familiar toy or blanket if allowed, and written instructions for feeding, medication, and behavior. Leave emergency contact information and your veterinarian's number. The more information you provide, the smoother the stay usually goes.
Other pet grooming options in the area
Summerville and the surrounding Lowcountry have other grooming and boarding facilities worth considering. Some are full-service veterinary clinics that offer grooming as an add-on. Others are dedicated grooming salons or boarding kennels. Prices, hours, and specialties vary, so it's worth calling a few places to compare what works best for your pet and your schedule.
If Our Friends Den is fully booked or doesn't offer a service you need, asking your veterinarian for a referral is often the fastest way to find another trusted groomer or boarding facility nearby.
Frequently Asked Questions
Do I need to bring vaccination records for boarding?
Most boarding facilities require proof of current vaccinations, especially rabies and DHPP (for dogs) or FVRCP (for cats). Call Our Friends Den to confirm what records they need before your pet's stay. Having these ready speeds up the check-in process.
How long does a typical grooming appointment take?
Grooming time depends on your pet's size, coat condition, and the services you choose. A simple bath and nail trim might take an hour, while a full haircut with styling can take two to three hours or more. The groomer can give you a better estimate when you call with your pet's details.
Can I stay with my pet during boarding?
Most boarding facilities do not allow owners to stay with their pets, as it can cause separation anxiety and disrupt the facility's routine. Our Friends Den should explain their policy when you call. If your pet has severe anxiety, ask whether they offer any special accommodations or handling.
What if my pet has special dietary needs?
Bring your pet's regular food for boarding stays. Let the staff know about any allergies, digestive issues, or feeding schedule your pet follows. Written instructions help ensure your pet eats what they're used to and avoids stomach upset during the stay.
Is there an extra charge if my pet is matted or has behavioral issues?
Heavily matted coats sometimes cost more to groom because they take longer to work through safely. Pets with anxiety or aggression may require extra time or special handling, which some groomers charge for. Be upfront about your pet's condition when you call so there are no surprises at checkout.