Skip to main content

Happy Tails Resort and Spa: Full-Service Grooming and Boarding in South Carolina

By Constance Obi · Culture & Recreation Writer

What Happy Tails Resort and Spa Offers

Happy Tails Resort and Spa is a full-service facility that combines professional grooming with overnight boarding and daycare for dogs and cats. The resort handles bathing, nail trimming, ear cleaning, and breed-specific cuts, alongside climate-controlled boarding suites and supervised play areas. Unlike a groomer-only shop, Happy Tails operates as a destination where your pet can stay for days or weeks while receiving regular grooming services on-site.

The facility caters to pets with different needs—anxious animals, senior dogs, puppies, and those requiring medical attention during their stay. Staff members monitor pets throughout the day and evening, and the resort maintains separate areas for dogs and cats to reduce stress. Grooming appointments can be scheduled before, during, or after a boarding stay, or booked independently if you only need grooming services.

Key Takeaways

  • Happy Tails combines grooming, boarding, and daycare in one location, so you can drop your pet for a week and have grooming done without a separate trip.
  • The facility keeps dogs and cats in separate areas and offers climate-controlled suites, reducing stress during overnight stays.
  • You can book grooming alone, boarding alone, or both services together depending on what your pet needs.
  • Staff provide supervision during business hours and evening check-ins, and the resort can accommodate pets with medical needs or behavioral concerns.

Grooming Services and Breed-Specific Cuts

Happy Tails' grooming team handles standard services—baths, nail trims, ear cleaning, and anal gland expression—as well as custom cuts tailored to your dog's breed or your own preferences. Groomers work with double-coated breeds, curly-haired dogs, and short-haired pets, adjusting their approach based on coat type and skin sensitivity. If your dog has matted fur or hasn't been groomed in months, staff can discuss realistic options during a pre-grooming consultation.

The grooming area is separate from boarding kennels, which keeps the environment calm for pets waiting for appointments. Grooming typically takes two to four hours depending on the dog's size, coat condition, and the complexity of the cut. You can schedule grooming on the same day as drop-off or pick-up, or request it mid-stay if your pet is boarding for an extended period.

Boarding Suites and Overnight Care

Overnight boarding at Happy Tails includes a climate-controlled suite, food (you can bring your pet's regular diet or use theirs), and access to supervised play or quiet rest depending on your pet's temperament. Suites vary in size, and the facility can accommodate dogs ranging from toy breeds to large dogs. Cats stay in separate, quieter quarters designed to minimize stress from barking and activity.

Staff conduct evening check-ins and morning wake-ups, monitoring for signs of illness, injury, or distress. If your pet requires medication, the team can administer it during boarding stays. The resort also offers webcam access at some locations, so you can check in on your pet during the day—ask about this when you call or visit.

Daycare and Supervised Play

Happy Tails' daycare program allows dogs to spend the day in a supervised environment with play sessions, socialization, and rest periods. This option works well for pets whose owners work full-time, for dogs that benefit from activity and interaction, or as a way to tire out high-energy animals before an evening at home. Daycare typically runs during business hours, with drop-off in the morning and pick-up in the afternoon or early evening.

The facility assesses each dog's temperament and play style before mixing them in group settings, so shy or older dogs can have quieter daycare experiences. Staff separate dogs by size and energy level to prevent injuries and keep the environment safe. Daycare can also be combined with grooming—your dog can play during the day, get groomed in the afternoon, and go home clean and tired.

Pricing and How to Book

Pricing varies based on your pet's size, the services you choose, and how long your pet stays. Grooming costs depend on breed and coat condition; boarding rates are typically quoted per night; daycare is usually charged per day or half-day. Many facilities offer package deals if you combine services or book multiple days in advance. Contact Happy Tails directly for current pricing, as rates change seasonally and may differ between locations.

To book, call ahead to check availability, especially during holidays or peak travel seasons. You'll need to provide your pet's name, age, breed, vaccination records (particularly rabies and DHPP for dogs, FVRCP for cats), and any medical or behavioral information staff should know. Some facilities require a first-time visit or consultation before boarding to assess your pet's needs and comfort level.

What to Bring and How to Prepare

Bring your pet's regular food if you prefer they eat their usual diet during boarding—Happy Tails can store and serve it. Pack any medications, medical records, and a comfort item like a blanket or toy that smells like home. Include written instructions about feeding schedules, behavioral quirks, and any commands or routines your pet responds to. A recent photo of your pet is also helpful in case of emergency.

Before your first visit, let your pet spend time at the facility if possible so they become familiar with the space and staff. This reduces anxiety on boarding day. Discuss any fears—loud noises, separation anxiety, aggression toward other animals—so staff can create a calm experience. If your pet has never been groomed professionally, a short first appointment can help them adjust to the process.

Special Services and Medical Care

Happy Tails can accommodate pets with special needs, including senior dogs, puppies, and animals recovering from surgery or illness. Staff can administer medications on schedule, monitor for complications, and provide extra rest periods. If your pet has anxiety, behavioral issues, or a history of stress during grooming, let the team know so they can use calming techniques or adjust their approach.

Some locations offer add-on services like flea and tick treatments, nail polish, or spa treatments (warm baths, aromatherapy). Ask what's available at your local Happy Tails. If your pet has a chronic condition or requires specialized care, discuss this during booking so staff can confirm they can meet those needs.

Frequently Asked Questions

Do I need to bring my pet's vaccination records?

Yes. Most boarding facilities require proof of current rabies and DHPP (or FVRCP for cats) vaccinations before your pet can stay overnight or attend daycare. Bring the original records or a copy from your veterinarian. If your pet's vaccines are not current, contact your vet to schedule an appointment before your boarding date.

What if my pet has never been boarded before?

Call ahead and ask about a trial visit or short first stay. Many facilities encourage a meet-and-greet so your pet can see the space and meet staff. Starting with a few hours of daycare or a single night can help your pet adjust. Bring a familiar toy or blanket to make the space feel less strange.

Can I request a specific groomer?

Many facilities allow you to request a groomer you've worked with before, especially if your pet has a good relationship with them. Call when you book and ask if your preferred groomer is available. If you're new to Happy Tails, staff can match you with a groomer based on your pet's temperament and your grooming preferences.

What happens if my pet gets sick or injured during boarding?

Staff monitor pets throughout the day and will contact you immediately if there's a problem. Ask for the name of the emergency veterinary clinic Happy Tails uses, and confirm whether they have permission to seek care if you're unreachable. Discuss any pre-existing health conditions when you book so staff know what to watch for.

How far in advance should I book?

During off-season, you may book a few days ahead. During holidays, school breaks, and summer vacation, book at least two to three weeks in advance—popular dates fill quickly. Call to check availability as soon as you know your travel dates, and ask about cancellation policies in case your plans change.