Skip to main content

What to Know About Town N'Country Pet Grooming & Boarding in South Carolina

By Constance Obi · Culture & Recreation Writer

Town N'Country offers boarding and grooming under one roof in South Carolina

Town N'Country Pet Grooming & Boarding combines overnight boarding with professional grooming services, so your pet can stay comfortable while you travel and leave looking freshly groomed. The facility handles both dogs and cats, with separate boarding areas and grooming bays on-site. Rather than dropping your pet at one location and picking them up at another, you manage everything through a single business.

The grooming side operates as a full-service salon—baths, haircuts, nail trims, ear cleaning, and specialty treatments. The boarding side provides overnight care with feeding, water, and supervised time. Many owners use both services together: board the dog for a week and have them groomed before pickup so they come home clean and rested.

Key Takeaways

  • Town N'Country boards both dogs and cats with separate housing areas for each species.
  • Grooming services include baths, cuts, nail care, and ear cleaning, available whether or not your pet is boarding.
  • You can schedule boarding and grooming appointments through the same facility, simplifying logistics.
  • The facility requires vaccination records and health information before your pet's first stay.
  • Pricing varies by pet size, breed coat type, and the specific services you choose.

What to bring and prepare before boarding

Before dropping your pet off, gather their vaccination records—most boarding facilities in South Carolina require proof of current rabies and DHPP (distemper) vaccines for dogs, and rabies and FVRCP for cats. Bring any medications your pet takes regularly, with clear instructions on dosage and timing. If your pet has special dietary needs, bring their own food rather than assuming the facility stocks your brand.

Write down your pet's normal routine: feeding times, bathroom schedule, any behavioral quirks, and comfort items like a favorite toy or blanket. Let the staff know about anxiety triggers, aggression toward other animals, or medical conditions they should monitor. Leave emergency contact information and the name and number of your veterinarian in case something comes up during your stay.

Grooming services and what they include

A standard bath and groom typically includes a wash with pet shampoo, blow-dry, and brushing to remove mats and tangles. Nail trimming, ear cleaning, and anal gland expression are often added to the base service. Haircuts range from simple trims to full breed-standard cuts, and pricing reflects the complexity—a Poodle or Doodle with a full cut costs more than a short-haired dog needing a basic tidy-up.

Specialty services may include flea and tick treatments, medicated baths for skin conditions, or de-shedding treatments. Ask about these options when you call, since not all facilities offer them or they may require advance notice. If your pet has matting or behavioral challenges during grooming, discuss that with the groomer beforehand so they can plan accordingly and let you know if additional time or cost applies.

Boarding accommodations and daily care

Boarding areas are typically separated by species and sometimes by size or temperament. Dogs may stay in individual kennels or group play areas depending on the facility's setup and your pet's comfort level. Cats usually have quieter, separate quarters. Most facilities provide basic bedding, food, and water, though you can bring your own bedding if it helps your pet feel at home.

Daily care includes feeding at set times, fresh water throughout the day, and supervised outdoor time or indoor play. Some facilities offer enrichment activities like play sessions or socialization with other pets; others provide quieter, low-stress boarding for anxious animals. Ask what the typical day looks like for a boarding pet and whether staff are present overnight or if monitoring is done via camera.

Pricing and how to book

Boarding rates depend on your pet's size, the length of stay, and whether you add grooming or other services. A single night for a small dog typically costs less than a large breed, and multi-day stays sometimes offer a per-night discount. Grooming adds to the total but is often cheaper when bundled with boarding than if purchased separately elsewhere.

To book, call the facility directly or visit in person to discuss your pet's needs and get a quote. Many facilities ask you to schedule boarding in advance, especially during holidays or peak travel seasons when space fills quickly. Some require a deposit or prepayment. Ask about their cancellation policy in case your plans change.

Health and safety standards to ask about

A reputable boarding and grooming facility maintains clean kennels, provides fresh water daily, and follows basic sanitation between pets to prevent disease spread. Ask whether they require proof of vaccinations and what their policy is on sick pets—most will not board an animal showing signs of illness. learn about they have a veterinarian on call or a relationship with a local emergency clinic.

During grooming, ask about their handling techniques for anxious or aggressive pets and whether they use sedation if needed. Reputable groomers will not force a pet through a stressful groom and will communicate with you if your pet needs a modified approach. Check that grooming tools are cleaned between pets and that the facility has good ventilation and temperature control.

Questions to ask before your first visit

Call ahead and ask: Do they board cats and dogs separately? What vaccinations do they require? Can you bring your pet's own food and medications? What is their policy if your pet gets sick or injured during boarding? Do they offer grooming on the same day as pickup, or do you need to schedule separately? What are their hours, and is there a fee for early pickup or late drop-off?

Also ask whether they have experience with your pet's breed or any behavioral or medical issues your pet has. A facility that has groomed many Doodles or boarded senior dogs with arthritis will know what to expect and how to keep your pet comfortable. If you are uncertain about anything, visit in person before booking so you can see the facilities and meet the staff.

Frequently Asked Questions

Can I board my cat and dog at the same time?

Yes, most facilities board both species simultaneously, though they are usually kept in separate areas. Let the staff know you have both pets so they can house them appropriately and coordinate care. Some facilities may allow them to interact if they are bonded, but this is less common.

What if my pet has never been boarded before?

Tell the facility this is your pet's first stay. They can often ease the transition by keeping your pet's routine as close to normal as possible and providing extra attention. Bringing a familiar toy or blanket helps. A shorter first stay—one or two nights—lets your pet adjust before longer trips.

Do I need to bathe my pet before dropping them off for grooming?

No. Groomers prefer to bathe and groom from scratch so they can assess your pet's coat and skin condition. A pet that is already bathed may have residue or matting that is harder to work with. Just make sure your pet is not visibly dirty or flea-infested.

Can I pick up my pet the same day as grooming?

This depends on the facility's schedule and how busy they are. Some can groom and release the same day; others may need advance notice or may only groom on certain days. Call to ask about their turnaround time and whether same-day grooming and pickup is possible for your pet.

What happens if my pet gets injured or sick while boarding?

Ask the facility's policy before booking. Most will contact you immediately and may take your pet to an emergency veterinarian at your expense if needed. Some facilities have a veterinarian on staff or a standing relationship with a local clinic. Make sure you understand who pays for emergency care and that you have left clear contact information.