RXO Shipping and Logistics in South Carolina

What RXO does and where to find it in South Carolina

RXO is a logistics and freight company that handles shipping, warehousing, and supply chain services for businesses. The company operates distribution centers and shipping hubs across the United States, including locations in South Carolina where businesses and individuals can drop off freight, arrange pickups, or access warehousing services. RXO grew out of a merger between XPO Logistics and RXO Inc., combining two major players in the transportation and logistics industry.

If you are looking to ship freight, store inventory, or arrange commercial transportation in South Carolina, RXO operates facilities that handle these services. The company works with both large businesses and smaller shippers, though most of their work is business-to-business. You can contact a local RXO facility directly to learn what services are available at that location and what your shipping or storage needs might cost.

Key Takeaways

• RXO provides freight shipping, warehousing, and logistics services through distribution centers located in South Carolina.
• The company primarily serves businesses but can handle shipments from individuals with commercial or large-scale shipping needs.
• Services vary by location, so contacting your nearest RXO facility directly will tell you what they offer and current pricing.
• RXO handles both full truckload and less-than-truckload (LTL) shipments, meaning you can ship partial loads or full trucks depending on your needs.

Types of shipping and logistics services RXO offers

RXO operates several service lines depending on the facility and your needs. Full truckload (FTL) shipping is for large shipments that fill an entire truck, while less-than-truckload (LTL) shipping consolidates smaller shipments from multiple customers into one truck. This matters because LTL is cheaper per item if you do not have enough freight to fill a truck, but FTL is faster if you do.

The company also runs distribution centers where businesses can store inventory short-term or long-term, and transloading services where freight is transferred from one truck or container to another. Some RXO locations handle drayage — the short-distance movement of containers to and from ports, rail yards, or warehouses. Which services are available depends on which South Carolina facility you contact, as not every location offers every service.

How to contact RXO and get a shipping quote

To find an RXO location near you in South Carolina, visit the RXO website and use their facility locator tool, or call their main customer service line to be directed to the nearest center. When you contact them, have ready the details of what you need to ship: the weight, dimensions, type of freight (fragile, hazardous, perishable, standard), where it is going, and when you need it picked up or delivered.

RXO will provide a quote based on those details. Pricing depends on distance, weight, freight type, and current demand. If you are shipping regularly, ask about account discounts or volume pricing. Many businesses set up standing accounts with RXO rather than arranging each shipment individually, which can lower per-shipment costs.

Pickup and drop-off options

You can arrange for RXO to pick up freight from your location, or you can drop it off at an RXO facility during business hours. Pickup is typically available for businesses shipping regularly or for large single shipments. Drop-off works if you have access to a facility and can bring your freight there yourself.

If you choose drop-off, call ahead to confirm the facility accepts your type of freight and to let them know you are coming. Some materials — hazardous goods, for example — require advance notice and special handling. Arriving without warning can mean a long wait or being turned away if the facility is at capacity.

Understanding freight classes and shipping costs

RXO uses the National Motor Freight Classification (NMFC) system to sort freight into classes based on density, stowability, handling, and liability. Freight class ranges from 50 (very dense, easy to handle) to 500 (very light, fragile, or difficult to handle). Your freight class directly affects your shipping cost — higher classes cost more per pound.

When you get a quote from RXO, ask what class they have assigned to your freight. If you think it is wrong, you can dispute it or ask how to repackage or describe the items differently. The weight and dimensions you provide also matter enormously, so measure and weigh carefully before calling for a quote. Underestimating weight or size can result in surprise charges when the freight arrives at the facility.

Tracking your shipment

RXO provides tracking information for shipments, though the level of detail varies by service type. When you arrange your shipment, ask what tracking method they use — some provide real-time GPS tracking, while others update at major stops along the route. You will receive a tracking number or reference code when your shipment is picked up or dropped off.

Keep that number handy and check it regularly, especially if your freight is time-sensitive. If your shipment is delayed or you have questions about its location, contact the RXO facility that handled your shipment directly rather than waiting for an automated update.

What to do if you have damage or delivery issues

If your freight arrives damaged or does not arrive on time, contact RXO as soon as possible with your tracking number and photos of the damage if applicable. RXO has a claims process for damaged or lost freight, but you typically have a limited window — often 30 days — to file. Keep all packaging materials and documentation until the claim is resolved.

For delivery issues, let RXO know immediately if a shipment was not delivered as scheduled. Sometimes delays are unavoidable due to weather or traffic, but RXO can tell you the reason and give you a new delivery window. If the delay causes you financial loss, document it and include that in your claim.

Frequently Asked Questions

Can I ship hazardous materials with RXO?

Yes, but hazardous materials require special handling, documentation, and trained drivers. Not every RXO facility handles hazmat, so call ahead to confirm. You will need to provide a proper hazmat declaration and follow DOT regulations for packaging and labeling. Hazmat shipping costs more and takes longer to arrange.

What is the difference between FTL and LTL shipping?

FTL (full truckload) means your freight fills an entire truck and goes directly to one destination — it is faster and cheaper per pound for large shipments. LTL (less-than-truckload) combines your freight with others' on one truck, making stops along the way — it costs less upfront but takes longer and costs more per pound for small shipments.

How long does shipping usually take?

Timing depends on distance, freight type, and whether you choose FTL or LTL. Local or regional LTL shipments may take 3 to 7 days, while FTL can be faster. Ask RXO for an estimated delivery window when you get your quote, and confirm it in writing before your shipment leaves.

Do I need a business account to ship with RXO?

Most RXO services are designed for businesses, but you can arrange a one-time shipment if you have commercial freight. Call your local facility and explain what you need to ship — they will tell you whether they can handle it and what the process is.

What happens if my freight is overweight or oversized?

If your freight exceeds the weight or dimensions you stated, RXO will charge you the difference based on the actual weight and size. This is why accurate measurements and weights matter before you call for a quote. Some oversized freight may also require special permits or routing, which adds time and cost.