What Robertson's Tree Service Offers and How to Contact Them
Robertson's Tree Service: Services and Service Area
Robertson's Tree Service is a tree removal and maintenance company operating in South Carolina. The company handles tree trimming, pruning, removal, stump grinding, and storm cleanup for residential and commercial properties across the state.
The specific neighborhoods, counties, or regions Robertson's serves depend on their current service area. Before contacting them, confirm they work in your location—many tree services limit their range based on equipment logistics and crew availability. You can reach them directly to ask whether they service your address.
Like most established tree services in South Carolina, Robertson's likely handles both routine maintenance (keeping trees healthy and shaped) and emergency work (removing trees damaged by ice, wind, or lightning). Storm season in South Carolina—particularly hurricane and thunderstorm months—often creates high demand, so response times may vary depending on the season and current job backlog.
Key Takeaways
- Robertson's Tree Service offers tree removal, trimming, pruning, stump grinding, and storm cleanup work across South Carolina.
- You should confirm they service your specific address before requesting a quote, since service areas vary by location.
- Response times and availability depend on the season and current workload, particularly during storm season.
- Getting a written estimate before work begins protects both you and the company by clarifying scope, cost, and timeline.
How to Request a Quote or Schedule Service
Most tree services, including Robertson's, begin with a phone call or online contact form. You'll describe the work you need—whether that's removing a dead oak, trimming branches away from your roof, grinding out a stump, or cleaning up storm damage. Have details ready: the number of trees involved, their approximate size, whether they're near structures or power lines, and any urgency (storm damage versus routine maintenance).
The company will typically schedule a site visit to assess the job in person. This is when they can see obstacles, access challenges, and the actual condition of the trees. A written estimate should follow, showing the scope of work, cost, timeline, and what happens to debris (removal, chipping, or leaving it for you to handle).
If you're dealing with storm damage, document it with photos for your insurance claim. Some tree services work directly with insurance adjusters, which can simplify the process if your policy covers tree removal.
What to Expect During Tree Removal or Trimming
Professional tree work involves safety equipment, trained crews, and often heavy machinery like chippers, stump grinders, or bucket trucks. The crew will typically arrive early, set up work zones to protect your property and theirs, and work systematically through the job. Noise and activity will be significant—tree work is loud and visible.
Debris removal is a major part of the cost and timeline. Some companies include hauling away branches and logs; others chip branches on-site and leave you to arrange removal of larger pieces. Stump grinding creates wood chips that can be left, removed, or used as mulch. Clarify debris handling in your written estimate so there are no surprises when the work is done.
The crew should clean up the work area before leaving, though the definition of "clean" varies. Ask whether they'll rake and remove small debris or just remove the large pieces.
Pricing and What Affects the Cost
Tree service pricing depends on tree size, species, location (near structures or power lines costs more), access (steep terrain or tight spaces add complexity), and what you want done with the debris. A small tree removal might cost several hundred dollars; a large tree near your house could cost significantly more. Stump grinding is usually priced per stump and depends on size and root depth.
Get multiple estimates from different companies so you can compare. Prices vary widely, and the lowest bid isn't always the best value—you want a company with proper insurance and experience, not just the cheapest option. Ask whether the estimate includes cleanup, debris removal, and any site restoration (like filling holes left by stump removal).
Some tree services offer seasonal discounts or package deals if you have multiple trees to remove. Ask about this when you contact them.
Insurance and Safety Considerations
Verify that Robertson's Tree Service carries liability insurance and workers' compensation before hiring them. If a crew member is injured on your property or their equipment damages your home, you want the company's insurance to cover it, not your homeowner's policy. Ask to see proof of insurance—a legitimate company will provide it without hesitation.
Tree work is dangerous. Proper equipment, trained crews, and safe practices matter. If a company shows up with minimal gear or seems disorganized, that's a red flag. Established companies invest in safety because it protects their crew, your property, and their business.
If you're having work done near power lines, the utility company may need to be notified or may send a representative to ensure safety. Professional tree services know this and will handle it.
Storm Damage and Emergency Service
South Carolina's weather—hurricanes, derechos, ice storms, and severe thunderstorms—regularly damages trees. Fallen trees, hanging branches, and uprooted root systems create hazards and block driveways or damage roofs. Many tree services, including Robertson's, offer emergency response, though availability depends on how many storms hit the area at once.
After a major storm, demand for tree services spikes and response times lengthen. If your situation is urgent (tree blocking your driveway, hanging over your roof, or creating a safety hazard), call immediately. If it's less urgent, you may wait days or weeks for an appointment.
Document storm damage with photos for your insurance claim. Some homeowner policies cover tree removal if the tree damaged your home; others don't. Check your policy or call your agent before paying out of pocket.
Questions to Ask Before Hiring
Beyond price and timeline, ask Robertson's Tree Service about their crew experience, whether they're licensed (requirements vary by county), and how long they've been in business. Ask what happens if they discover additional damage once they start work—will the price change, and how will they communicate that to you?
Ask whether they'll haul debris away or leave it for you to manage. Ask if they'll grind stumps flush with the ground or leave them slightly above. Ask whether they'll treat the stump with herbicide to prevent regrowth. These details matter for your property's appearance and future maintenance.
Get everything in writing: the estimate, the scope of work, the timeline, the cost, and what's included in cleanup. A written agreement protects both you and the company.
Frequently Asked Questions
How do I know if a tree needs to be removed versus trimmed?
A certified arborist or experienced tree service can assess this during a site visit. Generally, a tree should be removed if it's dead, diseased beyond treatment, leaning dangerously, or has major structural damage. If it's healthy but overgrown or has branches near your roof, trimming is usually the answer. The company's estimate should explain their recommendation.
What's the difference between tree trimming and tree pruning?
Trimming typically means removing larger branches to shape the tree or clear space. Pruning is more selective, removing smaller branches to improve the tree's health, structure, or appearance. Both improve the tree's long-term health when done correctly. Ask the company which approach they recommend for your specific trees.
Can I remove a tree myself?
Small trees in open areas with no nearby structures can sometimes be felled by a homeowner with a chainsaw and experience. Most trees near houses, power lines, or in tight spaces should be handled by professionals. The risk of injury or property damage is high, and professional equipment makes the job faster and safer.
How long does stump grinding take?
A single stump typically takes 15 minutes to an hour depending on size and root depth. The crew grinds the stump below ground level, leaving wood chips. You can use the chips as mulch or have them removed. The timeline for scheduling depends on the company's current workload.
Do I need a permit to remove a tree?
Permit requirements vary by city and county in South Carolina. Some areas require permits for any tree removal; others only for trees above a certain size or in protected areas. Ask Robertson's whether they handle permits or whether you need to contact your local government. Many companies include this in their service.